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Hilton Garden Inn Addison

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322 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 319: English reviews
Bloomington, Illinois
2 reviews
Reviewed 2 days ago NEW

Horrible service. Tried to cancel due to car breaking down and they wouldn't let us. The heat wouldn't work. They said it was fixed but it wasn't. This was the WORST BED EVER made. Do not stay here. You will regret it.

Review collected in partnership with Hilton Garden Inn

Thank Scott L
Helena, AL, United States
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I've stayed here several times and the hotel is very consistent. Quality service from the staff, clean rooms and good food. Breakfast is your standard HGI fare and is very good. I had dinner in the restaurant Monday night and the food was good as well. The only thing I will say is that the fitness room is not very... More 

Thank Roger K
Austin, TX
Level Contributor
217 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 2 weeks ago

I stayed here at the Hilton Garden Inn in Addison, IL for work at client recommendation as I'd never been to this city before. I found the property to be tyipcal for a HGI and nothing remarkable (either positive or negative) - would stay here again as I liked the property.

Thank marymcd
Indiana, United States
1 review
Reviewed 3 weeks ago

Service is up to the name, the accommodations, not so much. Poor mattress quality, and there really isn't much of a bar on site. The restaurant is good for not ahving to leave your room for decent quality.

Review collected in partnership with Hilton Garden Inn

Thank Gareth T
Chicago, Illinois
1 review
Reviewed 4 weeks ago

Great place to have a wedding block. Bridal ready room was a good size and made it easy to get ready. Hotel bar stayed open late and accommodated all my guests. Good customer service, clean, and good location from my wedding venue. (The Empress in Addison)

Review collected in partnership with Hilton Garden Inn

Thank mrsc399
Louisville, Kentucky, United States
2 reviews
Reviewed 26 October 2016

From the time the reservation was made - promises were made; upon arrival, the staff acted as though they had never spoken to us; except, we had names of everyone we spoke to regarding the special reservations, etc. A man slept outside of our door on a mattress. They made no attempt to move him. Children played hockey at all... More 

Review collected in partnership with Hilton Garden Inn

Thank dec711
philadelphia, United States
1 review
Reviewed 24 October 2016

Hotel was clean staff was excellent breakfast had very good variety. There was continuous coffee and tea available in lobby. Check in and out went smoothly. Provided detail information on local restaurants and church's for Sunday worship. Staff was pleasant. Parking lot was neat, clean, brightly lit at night. Overall experience was just fine. We were there with a group... More 

Review collected in partnership with Hilton Garden Inn

Thank James G
Huntley, IL
Level Contributor
141 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 14 October 2016

Very clean hotel and friendly staff. They gave us bottles of water because we were Hilton Honors members. They let us check in online which worked out well because we were attending a wedding. Liked that they had a refrigerator. Breakfast is not included but we had the buffet and it was very good. We stayed in an odd number... More 

Thank oceanside-Mary
Chicago Area
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 October 2016

Sales staff was outstanding helping me setup a room block for my son's wedding. All of our guests were very pleased with the accommodations. Their shuttle service between the hotel and the wedding venues allowed the guest to enjoy the celebration.

Review collected in partnership with Hilton Garden Inn

Thank B-Man16
new jersey
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 October 2016

I came in for a conference for a local company and need to stay close to the conference area. Hilton was was very clean and organized with a good group to handle any problems that happen . It was for one night and my time was spent at the conference.I did not get a chance to check out any of... More 

Thank richardb621

33 photos of this hotel

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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Addison

Address: 551 N Swift Rd, Addison, IL 60101-1421
Region: United States > Illinois > DuPage County > Addison
Price Range: ₹ 6,409 - ₹ 11,182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Addison 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Hilton Garden Inn Addison Hotel Addison
Hilton Addison
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Addison staff and other travellers.
2 questions
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Derry, New Hampshire
Derry, New Hampshire

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Questions? Get answers from Hilton Garden Inn Addison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Skip it. Better options at better prices. Common sense is worth another $100 to me.”
 of 5 bubbles X6159OXmichaelc, 15 Jun 2016 | Read review
“As for a room opposite the highway or you will hear traffic all night long”
 of 5 bubbles Z4188FIdavidm, 13 Aug 2015 | Read review
“Rooms on the West side are opposite that of the nearby freeway.”
 of 5 bubbles Talbottca, 21 Jul 2015 | Read review
“To the best of my knowledge, Hilton Honors members get the wifi at no charge.”
 of 5 bubbles dziadus, 30 Jun 2015 | Read review
“Stay somewhere else”
 of 5 bubbles luv4bigreds, 1 Jun 2015 | Read review
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