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Doubletree by Hilton Augusta

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Doubletree by Hilton Augusta
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612 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Augusta
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Showing 601: English reviews
2 reviews
Reviewed 14 July 2016

We found this hotel to be the best we've stayed at in Augusta. The pool was clean and beautiful and the breakfast and lunch buffets were reasonable and delicious. The staff was friendly and helpful. We appreciated the extras we received as Hilton Honors members.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Q6628DBmaryw
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Q6628DBmaryw, Thank you so much for your kind words about your recent stay at our DoubleTree. We are truly glad you enjoyed your stay. We are looking forward to your return visit. More 

1 review
Reviewed 13 July 2016

We did not select this place as a result of survey or research. There was a wedding scheduled at this place with an offer of group discounted rate, which we took. The food for the wedding was poor, the air temperature in common areas as well as the reception hall was warm. The pool looked greenish and the levators had... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank johnsK3314GG
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear johnsK3314GG, Thank you for your comments concerning your recent stay at the DoubleTree by Hilton Augusta. We apologize that the air temperature in the building seemed warm. I have spoken with our chef, engineering and housekeeping managers about your other experiences. We do hope you will choose us again on another visit to Augusta. More 

chandler, United States
1 review
Reviewed 12 July 2016

This hotel is excellent. . The shuttle was waiting for me at the airport. The only negative that I had was the quality of the food that my family and I had for the brunch. There was no breakfast items on the buffet. A lot of my family was disappointed. We had been there for a family reunion and the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Waltrene C
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Waltrene C, Thank you so much for your kind words about our DoubleTree. We apologize if there was any confusion about our buffet. We serve a lunch buffet and breakfast items are not on that buffet. We haven't served a "brunch" in several years, which would have been an earlier time. We again apologize for any confusion. We do... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 July 2016 via mobile

Booked this hotel at last minute via the Hilton App. Was running late so I called hotel at 8pm to let them know and they said no problem and I could come whenever. I arrived at midnight with my 5yr old son during the middle of a thunderstorm only to find that they were having issues with some of their... More 

Helpful?
1 Thank Barry W
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

We are extremely sorry that you had driven through all of that to get to us and it had turned out that we had maintenance issues with our rooms due to the storm. but or front desk staff is well with accommodating to guest, which is why I am extremely happy to hear that we were able to take care... More 

San Antonio, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2016

Great place to stay in Augusta. From welcome greeting to check out was absolutely awesome. We will stay again at this particular hotel. No question about that!! All personnel have your best interest at heart...

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank JPTOP8
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

Here at DoubleTree by Hilton Augusta it is our passion to take care of our guests. I am so happy to see that they were able to make you feel even more than welcome, but as if you're at your home with us. Our front desk staff is more than willing to assist the guest with any needs, whether it's... More 

Pottstown, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
Reviewed 9 July 2016

Wonderful and helpful staff. The room was clean and the bed was very comfortable. If you're in the area, this is a great place to stay. I was here on business and the company paid for the room. While the hotel is a little off the Beaten Track, it is close to quite a few restaurants. The hotel shuttle can... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 774timothyd
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

Thank you so much for your positive reviews! I cant wait to share this information to the staff at our hotel. Our hotel shuttle is so convenient, whether someone needs to get picked up from the Augusta Regional Airport, or take a short trip over the highway to grab a bite to eat. It runs from 7 A.M. to 11... More 

Gray
2 reviews
Reviewed 8 July 2016

This is not what I was expecting. This hotel needs a lot of work. Rusty and dirty floors, are the worst. Bathroom is so small, you can barley close the door. Tub was not very clean. Vomit in the pool.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank eleycec
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Augusta, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements. More 

Atlanta, Georgia
2 reviews
Reviewed 8 July 2016

Had issue with sink and TV; Was immediately moved to another room; maintenance man went to get the new room keys after trying to fix sink; only gave 4 stars because room had no microwave or fridge; had to use community microwave on 6th floor

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Traveler10151
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

I am extremely sorry that you had issues with your room when you were here, but I am extremely glad that our staff were able to take care of you quickly with no hesitation to make sure they were going to make it right for you! We don't have fridges or microwaves in our standard rooms but for an additional... More 

Marietta, Georgia
Level Contributor
200 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 5 July 2016

This was another brand hotel at one time and allegedly was completely remodeled when Hilton purchased it. However, they forgot that people expect a decent sized room for the Hilton price. They expect that they can have two in the bathroom at the same time. They expect that there will be no dents in the lamp shades (both sides I... More 

Helpful?
Thank ProvenExponent
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Augusta, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms meet the... More 

Augusta, Georgia
1 review
Reviewed 3 July 2016

The staff was exceptional and upon arriving the hotel seems luxurious, however after you get past the glitz and glamour it was actually just a much more expensive version of a regular motel. The pools are tiny and the floor around the indoor pool holds water and we saw a child slip and fall. My husband had a piece of... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 741bryanw

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 

Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Parkway, Augusta, GA 30909
Region: United States > Georgia > Augusta
Price Range: ₹ 8,020 - ₹ 11,584 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Augusta staff and other travellers.
2 questions
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Baltimore, Maryland
over a year ago

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Questions? Get answers from Doubletree by Hilton Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
  • cut my finger open on this lifting the lid
 of 5 bubbles lfd1275, 7 Oct 2016 | Read review
“Entire hotel is nice not noisy”
 of 5 bubbles AntiqueAholic, 17 Sep 2016 | Read review
“Try to stay on the higher levels”
 of 5 bubbles Checkitout123, 10 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles ProvenExponent, 5 Jul 2016 | Read review
“Don't stay in room 140.”
 of 5 bubbles N1615AZrebeccas, 23 May 2016 | Read review
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