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Augusta Marriott at the Convention Center

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#13 of 82 Hotels in Augusta
Certificate of Excellence
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Augusta Marriott at the Convention Center
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432 Reviews from our TripAdvisor Community

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Showing 426: English reviews
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Reviewed yesterday NEW

Augusta Marriott sits in a beautiful location. However, there are following points I need to point out to you guys all: The ONLY hotel manager doesn’t reply Good morning greeting initiated by guests. The ONLY hotel manager behaved extremely rude & arrogant in front of a Good Elite customer’s peaceful questions. The ONLY hotel GM on this planet who shamelessly...

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Helpful?
Thank Yamin C
New York City, New York
Reviewed 5 days ago NEW

Marriott-- These complaint messages are the most painful to write, as it takes time and is caused by a lot of disappointment. For generations of loyal customers who seek the Marriott name for the safety, quality, and service, we are disgusted by the pride and arrogance of the management at Marriott Augusta Convention Center. While the staff remain friendly (not...

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Helpful?
Thank Globetrotter374
AugustaMarriott, Hotel Manager at Augusta Marriott at the Convention Center, responded to this review

Dear Ms. Cheng, Thank you for taking the time to review your recent stay at our hotel. We appreciate all feedback from our guests and we use that feedback in an effort to achieve our goal of delivering excellent product and service. I understand that you are upset with the hours that we operate our concierge lounge but as we...

Reviewed 1 week ago

We love staying here! The front desk ladies were so warm and kind. I was also impressed how a lady training another supervisor treated her with respect and encouragement. The valet gentlemen and I believe, Marie, always treat us like we are family. The room in the main tower had a beautiful view of the river and was quiet. We...

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Helpful?
1Thank Ted M
AugustaMarriott, Hotel Manager at Augusta Marriott at the Convention Center, responded to this review

Dear Ted, Thank you for your positive feedback! There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I truly appreciate hearing from satisfied guests like you, and I look forward to your return. Sincerely, Matt Ricker Hotel Manager

Virginia Beach
Reviewed 2 weeks ago via mobile

With the name Marriott one expects a certain level of stay. The hotel is located near Broad St which is under gentrification. Lots of little quaint eating spots and shops are near. The lobby is beautiful and we were met with much Southern hospitality. Our reservation had some issues of which the staff took care of immediately. We were given...

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Helpful?
Thank Ingrid M
AugustaMarriott, Hotel Manager at Augusta Marriott at the Convention Center, responded to this review

Dear Ingrid, Thank you for taking the time to review your recent stay at our hotel. We appreciate all feedback from our valued guests and we use that information to celebrate where we have done well and work to improve where we have had challenges. Please accept our appreciation for the kind words about the staff and my sincere apology...

Harrisonburg, Virginia
Reviewed 2 weeks ago

From check-in to check-out this hotel caters to your needs and does so with a smile! They are willing to help you with anything and everything from helping you with a car rental to guiding you to the best eateries around the city. On top of that, the rooms were very clean and updates with great condiments and necessities. The...

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Helpful?
Thank stevehed1
AugustaMarriott, Hotel Manager at Augusta Marriott at the Convention Center, responded to this review

Dear Guest, Thank you for your positive review of our hotel. We really appreciate your feedback. We look forward to having you return as our guest and want you to know that we truly value your business. Sincerely, Matt Ricker Hotel Manager

Atlanta
Reviewed 3 weeks ago

Beautiful hotel and suite, Spacious lobby. Some rooms, have a lovely view overlooking the Savannah River.I stayed at one of the Newly renovated rooms overlooking the river, which most of them are new, very spacious and clean. I cannot remember her name, but the Lady at the front desk, on Sunday February 26th at around 2:30pm was very pleasant, nice,...

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Helpful?
Thank coulson14
AugustaMarriott, Hotel Manager at Augusta Marriott at the Convention Center, responded to this review

Dear Guest, Thank you for your positive review of our hotel. We really appreciate your feedback. We look forward to having you return as our guest and want you to know that we truly value your business. Sincerely, Matt Ricker Hotel Manager

Myrtle Beach, South Carolina
Reviewed 4 weeks ago via mobile

We stayed here for one night for a tournament. The hotel is beautiful. I would definitely stay here again. The staff was friendly, and plenty of space to park, just be aware you have to pay to park at the hotel.

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Helpful?
Thank batmaninsc
AugustaMarriott, Hotel Manager at Augusta Marriott at the Convention Center, responded to this review

Dear Guest, Thank you for your positive review. We are pleased that we have met your expectations. These words mean a great deal to us. Our staff try their best to go above and beyond for our guests, and we will continue to strive to keep your valuable business. We look forward to your next visit at our property. Best...

Atlanta, Georgia
Reviewed 16 February 2017

The property is very nicely located on the river, which provides great access to great restaurants in town as well as walks along the river. The hotel has had a refit is very comfortable with nice bathrooms.

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Helpful?
Thank Marc B
AugustaMarriott, Hotel Manager at Augusta Marriott at the Convention Center, responded to this review

Dear Marc, Thank you for your positive feedback! There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I truly appreciate hearing from satisfied guests like you, and I look forward to your return. Sincerely, Matt Ricker Hotel Manager

Athens, Georgia
Reviewed 15 February 2017

Very nice place. Staff was very friendly and helpful. Rooms were clean. Location is very convenient for the reason we were there. Close to downtown and Augusta University. I'm sure I will stay here again on my next trip to Augusta.

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Helpful?
Thank spartanmom1318
AugustaMarriott, Hotel Manager at Augusta Marriott at the Convention Center, responded to this review

Dear Guest, Thank you for your positive feedback! There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I truly appreciate hearing from satisfied guests like you, and I look forward to your return. Sincerely, Matt Ricker Hotel Manager

Woodbridge, United Kingdom
Reviewed 14 February 2017 via mobile

The staff in this hotel have to be some of the nicest I have ever come across. They are extremely friendly yet professional. Nothing is too much trouble. The rooms and food are exceptional. I would stay here again without hesitation.

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Helpful?
Thank Karen P
AugustaMarriott, Hotel Manager at Augusta Marriott at the Convention Center, responded to this review

Dear Karen, Thank you for your positive review of our hotel. We really appreciate your feedback. We look forward to having you return as our guest and want you to know that we truly value your business. Sincerely, Matt Ricker Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry

Additional Information about Augusta Marriott at the Convention Center

Address: 2 10th Street, Augusta, GA 30901
Region: United States > Georgia > Augusta
Price Range: ₹ 10,022 - ₹ 17,555 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Augusta Marriott at the Convention Center 3.5*
Number of rooms: 372
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Also Known As:
Augusta Marriott At The Hotel Augusta
Marriott Augusta Hotel
Hotel Style:
#7 Family Hotel in Augusta
#7 Romantic Hotel in Augusta
#12 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Augusta Marriott at the Convention Center staff and other travellers.
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Questions? Get answers from Augusta Marriott at the Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick Suites if you enjoy Motel quality for 5-Star prices”
 of 5 bubbles Globetrotter374, 19 Mar 2017 | Read review
“The main tower seems to have more adults. Room 1123 was ours looking over the river.”
 of 5 bubbles 639tedm, 12 Mar 2017 | Read review
“North side of Hotel will get some good views of the Savannah River.”
 of 5 bubbles stevehed1, 6 Mar 2017 | Read review
“Rooms overlooking the river”
 of 5 bubbles coulson14, 1 Mar 2017 | Read review
“Rooms in the Main Town rather than the Suites Tower”
 of 5 bubbles marcbE631LV, 15 Feb 2017 | Read review
5 of 5