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Holiday Inn Augusta West

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Traveller (23)
Room & Suite (23)
Dining (6)
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Overview
  • Excellent31%
  • Very good36%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
“large bowl”(2 reviews)
“front desk”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (170)
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52
58
30
15
11
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All reviewslarge bowlfront deskrestaurant downstairsbiggest surpriseroom was cleansmall fridge and microwavefree breakfasthousekeeping staffstaff was friendly and accommodatingquiet areawould stay here againfort gordonnice poolyogurtking suitehot breakfastone night stay
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31 - 35 of 166 reviews
Reviewed 10 October 2016 via mobile

Soooo...I'm trying to decide if I've entered twilight zone brought to you by holiday inn. I arrived at an hour before check in. Most of the hotels I'm used to are on point and have the rooms clean ahead of time....so I figured it would...More

1  Thank Courtney B
Response from IHGService, Guest Relations Manager at Holiday Inn Augusta WestResponded 27 October 2016

Dear Courtney B, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about your dismay towards the overall level of service you have experienced during your stay. We apologize for any inconvenience this may have caused...More

Reviewed 13 September 2016

I liked this Holiday Inn because it is out of the city limits. It makes morning travel much easier. It is also an extremely clean hotel - not that most Holiday Inns aren't clean; this place is just exceptional. The staff that I spoke with...More

Thank Tim H
Response from April B, Front Desk Supervisor at Holiday Inn Augusta WestResponded 14 September 2016

Dear Tim H, Thank you for choosing Holiday Inn Augusta West. We do pride ourselves on customer service and satisfaction. We are pleased you enjoyed your stay with us and our location and property met your needs. Thank you for taking the time to comment...More

Reviewed 17 August 2016 via mobile

So we came for just a quick getaway. Our room was not bad, second floor, pretty modern, jetted tub, huge enough for me (5'7") and my guy (6'3"), and we still had wiggle room. The bed was soft, the pillows were soft. Couple of cons...More

Thank Lauren W
Response from April B, Front Desk Supervisor at Holiday Inn Augusta WestResponded 19 August 2016

Dear Lauren, Thank you for choosing Holiday Inn Augusta West as your quick get away spot. We are sorry to hear you were not completely satisfied with your stay. We do apologize that you were unable to connect to the wifi and we will bring...More

Reviewed 16 August 2016

The hotel is in a pretty good location, and it's a little off the road, which I liked. I selected it mostly for the indoor pool. Overall, it's a good place to stay. With quirks like a popcorn machine in the lobby and the indoor...More

Thank Georgia_Peach30650
Response from April B, Front Desk Supervisor at Holiday Inn Augusta WestResponded 19 August 2016

Dear Georgia_Peach30650, Thank you for choosing Holiday Inn Augusta West. We are pleased to hear you were satisfied with your room and our pool. We do apologize for the carpets in the halls we do have a renovation coming up soon and those things that...More

Reviewed 14 August 2016

I was TOLD I would be charged a $25 hold that would come off as soon as I checked out. LIES ! I was charged 2 back to back $25 charges that did NOT come off when I checked out ! Breakfast is a joke...More

Thank Cakeatron
Response from April B, Front Desk Supervisor at Holiday Inn Augusta WestResponded 19 August 2016

Dear Cakeatron, Thank You for choosing Holiday Inn Augusta West. We are sorry to hear you were not pleased with your stay and the incidental hold was not explained to you correctly we place a hold on your card for each night you stay at...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$ 104 - US$ 130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 104 - US$ 130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (23)
Dining (6)
Pool & Beach (4)
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Room Tips
"had a king Suite at the end of the hall and can see both ways out the window"
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"Uber and Lyft both pick up from this hotel. There is a hotel shuttle, however, it is only used to take..."
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"ask if sports teams staying and get a room away from them if you can"
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"Nice room, filthy hallways"
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