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Great place to stay i was able to swim and workout until 2300hrs there is a restaurant and bar downstair. The stay was really just a get a way from home this place has plenty of friendly workers so anytime u need something u will...More
Thank Anthony P
Response from StaffHIAW, Front Office Manager at Holiday Inn Augusta WestResponded 29 January 2017
Dear Anthony P.
Thank you for choosing Holiday Inn Augusta West and for take time out of your busy schedule to give us your rave review. We are pleased you enjoyed our gym and pool area and hope that you will visit again soon.
This hotel is owned by Guru Hotels of Augusta II but operated by Newport Group Inc. I have never seen such filthy carpet in my life. The welcome area is very nice and clean, the elevators had cardboard taped on the inside walls, our room...More
1 Thank diannepackee
Response from StaffHIAW, Supervisor at Holiday Inn Augusta WestResponded 24 January 2017
Dear Don't Look Down,
Thank you for choosing Holiday Inn Augusta West. We are sorry to hear you were not pleased with your stay and do apologize for any inconvenience. Our hotel is under going complete renovation at this time and that would be the...More
Let me start by saying I travel a lot for work, and I have stayed at many Holiday Inns and enjoyed them greatly. From start to finish I have been underwhelmed. The rooms are average, bathrooms have no tubs, only showers. Carpets are filthy (I...More
1 Thank kacmo
Response from IHGService, Guest Relations Manager at Holiday Inn Augusta WestResponded 24 January 2017
Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We would like to apologize for the issues you had with our WiFi and the breakfast selections we have available. We also apologize for the inconvenience you...More
The entrance is nice, the room looked nice, the sleep not so much. At the time of stay they were rewiring for tv so there was none. Rather than wait until later in the morning like around checkout, they decided to begin their construction bright...More
Thank Jack D
Response from IHGService, Guest Relations Manager at Holiday Inn Augusta WestResponded 18 January 2017
Dear Jack D,
Thank you for your feedback regarding your stay at Holiday Inn Augusta West I-20, GA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and the entrance....More
Hotel has a restaurant and bar so that is nice. The elevators are the slowest around, the right one even jumps a little when you approach a floor at times. If its a weekend or they have the event hall being used, dont get rooms...More
Thank Greg A
Response from IHGService, Guest Relations Manager at Holiday Inn Augusta WestResponded 27 November 2016
Dear Greg A,
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. However, it is regrettable that the slow condition of the elevator,...More
US$ 109 - US$ 136 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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