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Holiday Inn Express Augusta North

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Holiday Inn Express Augusta North
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139 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Reviewed 1 week ago via mobile

We had a great stay at this property. The rooms are spacious and clean. The staff are very welcoming and friendly. We really enjoyed the hot breakfast. There were a lot more options than the typical continental breakfast. The breakfast hostess, Selena did a great job. She was very friendly, professional and made sure we had everything we needed. We...

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Helpful?
Thank Patricia Y
Reviewed 3 weeks ago

Dana was our check in clerk , she made our stay very pleasant. Me and my husband stayed here two nights and it was great. The rooms were very clean and nice. The breakfast was exceptional, couldn't have asked for a better visit.

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Helpful?
Thank Jessica W
General_Manager1073, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for your feedback. We are pleased to hear that you had an "awesome experience" here at our hotel. Our staff works hard to make every guest feel like they are at home when visiting the Holiday Inn Express Augusta North. As you can see, Dana and all other members of our team value you as a guest and...

Oak Ridge, Tennessee
Reviewed 7 March 2017

We were particularly impressed by the friendly, helpful staff in all areas of service that we encountered. Check-in was quick and our special requests were fulfilled as soon as we asked. When we got in our room there was a light not working. The maintenance guy showed up immediately and had the problem fixed in no time. His friendliness put...

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Helpful?
Thank ElderWizard
General_Manager1073, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for staying with us. We appreciate the kind words that you have shared about our team. It is refreshing to know that our guests recognize our genuine customer service. We truly care about meeting the needs of each and every guest. You are family. Our cinnamon rolls are a classic favorite. When visiting us next time please make...

Fitzgerald, Georgia
Reviewed 28 January 2017

While visiting a sick relative, we decided to stay here. It's one of the newer and nicer hotels. We appreciated the attentiveness of the house staff, since we stayed a few days. They assisted us with everything, with a smile. The rooms are clean and comfortable. And we tipped accordingly. However, the front desk staff needs some assistance in the...

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Helpful?
Thank KaiSims
IHGService, Guest Relations Manager at Holiday Inn Express Augusta North, responded to this review

Dear KaiSims, Thank you for staying with us and for sharing your experience. I am happy that you found our rooms clean. However, it is regrettable that the breakfast selection and with your experience during check -out. Please accept our sincerest apologies for any inconvenience this may have caused you. Rest assured that your comments have been noted and forwarded...

Tifton, Georgia
Reviewed 21 January 2017

In town for our daughter's wedding. Great location right off I-20 Washington Rd. The property is well lit, safe, and secure. We booked 3 rooms for 3 nights all room extra clean, comfy, and by special request located together. We needed an early check-in and late checkout which were both happily accommodated. Can't say enough about this property's phenomenal staff!...

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Helpful?
Thank aheadau2
General_Manager1073, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for choosing to stay with us during such a special occasion. We understand how important things like location, security, and comfort are for our guests when they are traveling. It is always a pleasure to hear our guests compliment our staff on service. I will be sure to share your comments with Cliff and the breakfast staff. It...

Kuwait City, Kuwait
Reviewed 1 January 2017 via mobile

The property is well kept. Police constantly patrol the area. The staff is extra friendly. A bit pricey for the Washington Rd area. I can always appreciate a property with self service laundry facilities and a microwave in my room. I'll be back. HD on television 3 out of 5 Water pressure 3 out of 5 Internet 4 out of...

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Thank Jiminez G
General_Manager1073, General Manager at Holiday Inn Express Augusta North, responded to this review

Thank you for choosing to stay with us. We take pride in making sure that our guests feel at home when they are here with us. We are actually one of a very few hotels who provide security here on Washington Rd. The Holiday Inn Express Augusta North realizes that safety is very important to our guests. You will be...

Reviewed 25 July 2016 via mobile

I read several reviews on most hotels in the Augusta area before deciding on this one. We were in town to visit family and knew we wouldn't spend much time in the hotel but we wanted somewhere nice. I was greeted promptly walking in by a friendly desk staff. I could immediately tell that they enjoyed their jobs, that makes...

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Helpful?
Thank jfarrar1981
Management response:

Wow! Thank you so much for taking the time to give such detailed feedback about your most recent experience. Its great knowing that you and your family enjoyed our breakfast options and even better knowing that you plan to return to our hotel on your next visit to Augusta. We are looking forward to having you all again.

Georgia
Reviewed 17 July 2016

This HIE is in a cluster of several hotels just off I-20. I priced at least one other place in this locale. This was cheaper with a pretty expansive free breakfast and WIFI. The rooms are plenty big and there are a number of nice amenities. Why not?

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1Thank Plaztik
Management response:

Thank you for providing this feedback. Why not? Right. We are so glad you enjoyed your stay here. Please consider us for future visits to Augusta.

Reviewed 11 June 2016 via mobile

I stopped by in transit from Alabama to South Carolina. There was a guy without s shirt laying on the hotel walk way talking on a cell phone, not an initial good feeling. Clerk gave me a very good rate without me asking (perhaps due to Platinum status). Place is clean and up to HIEX standards. It's the little things...

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Helpful?
1Thank Bill H
Management response:

Thank you for providing this information. It really saddens me to read this, knowing that we dropped the ball on several things with your most recent stay. Please allow me to extend my deepest apologies as these are not things that anyone would typically experience at our hotel. Because of your feedback, we have implemented new procedures within our facility...

Knoxville, Tennessee
Reviewed 7 June 2016

I arrived with a group and had 22 rooms reserved under contract. It took 45-minutes to check in the group. The lady at the desk was doing the best she could, but had been given a difficult task of making sense out of something that wasn't completed. My bus driver had to go next door to the Sheraton for his...

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Helpful?
Thank MusicGrpLdr
IHGService, Guest Relations Manager at Holiday Inn Express Augusta North, responded to this review

Dear MusicGrpLdr, Thank you for your feedback regarding your stay at Holiday Inn Express Augusta North, GA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness and the bed. However, we’re sorry we fell below you expectation your check in experience. We will look into this...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Let us welcome you to the brand new Holiday Inn Express Augusta North hotel just off of I-20 and Washington Road near downtown Augusta. Whether visiting for business or leisure our hospitality is appealing. Our Augusta hotel offers relaxing rooms featuring stylish decor & amenities, including wired/wireless HSIA, 32 inch HDTV & plush triple sheeted bedding. Our Holiday Inn Express Augusta North hotel is your home away from home. ... more   less 

Additional Information about Holiday Inn Express Augusta North

Address: 1073 Stevens Creek Road, Augusta, GA 30907
Region: United States > Georgia > Augusta
Price Range: ₹ 7,514 - ₹ 11,141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Augusta North 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Augusta North Hotel Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Augusta North staff and other travellers.
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Questions? Get answers from Holiday Inn Express Augusta North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had the room that was on the end, I didn't hear a peep.”
jessicawT9441KD, 27 Mar 2017 | Read review
“Good area, I imagine all rooms are good. No rooms with a view because you are in a commercial area, but the area is good!”
RamblingRose2, 26 May 2016 | Read review
“Corner room”
363justinr, 29 Sep 2015 | Read review
“I would ask for a room on a higher floor. Families w/kids; rooms are small.”
SeashellSC, 16 Sep 2014 | Read review
“Don't expect great service”
Doradahora, 17 Aug 2014 | Read review
5 of 5