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Sheraton Augusta Hotel

TravelocityUS$ 130*
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#17 of 82 Hotels in Augusta
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 130*
US$ 130*
US$ 130*
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Sheraton Augusta Hotel
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237 Reviews from our TripAdvisor Community

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Showing 235: English reviews
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Corpus Christi, Texas
Reviewed 3 weeks ago via mobile

We were attending Masters not the best weather strong storms tornadoes. They picked us with towels figured away for the family that were there first time could get souvenirs. The fifth floor is great place to stay has a family area we watched basketball final game. Of course someone needs to stay on fifth floor. There was not a grouchy...

Thank Bonnie W
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

It was our delight to your you and your family stay with us. Thank you for taking the time to write a review. We hope to see you back in Augusta next year! Thank you, Kat Johnson General Manager

Reviewed 23 February 2017 via mobile

This hotel is wonderful. The staff was absolutely wonderful. Even the maintenance team. They brought a fridge to my room because the room I was in didn't have one. They did this at no extra charge and hooked it up with a smile. The room is gorgeous. Very modern decorating. The bar and dining are great. They offer great channel...

Thank TinaRed66
About Hotel's Favourite Review
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you for all the great comments. We are happy to hear that everyone and everything that you encountered while here at the Sheraton Augusta was wonderful. We look forward to having you return. Thank You, Kat Johnson

Reviewed 4 weeks ago via mobile

Clean, Clean, Clean! Five stars for cleanliness. The staff are so professional and friendly. We had to book here after having a terrible experience and leaving another hotel, and came here as it was nearby. My husband booked a club room. So worth the added expense. Although others were on separate floors and were just as happy there. If your...

Thank Reese624
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you so much for the great review. We are glad you choose to stay at the Sheraton Augusta. We hope that your next trip to Augusta that the Sheraton will be your first choice for your accommodations. Thank you, Kat

Columbia, South Carolina
Reviewed 19 March 2017 via mobile

I booked this room on the internet for an upcoming trip to Augusta, 5pm on the day I was to arrive I received a call that my room was cancelled because they could not charge my card for the deposit. #1 my rate did not require a deposit, it specifically said pay at Hotel. I realized that the card I...

Thank MsLady03
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

I apologize that your experience was not what you would expect from a Sheraton. It is a common practice in hotels to pre authorize credit cards prior to arrival however, it is not common practice to cancel a reservation without contacting the guest and giving them the opportunity to give a new card or update their information. I have addressed...

Bella Vista, Arkansas
Reviewed 18 March 2017 via mobile

We've stayed here twice on our way through the state. A clean hotel, with great staff. Very comfortable 2-queen room. A nice restaurant: starched table clothes / napkins and good menu! Will def stay again.

Thank BellaGirl2011
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you for the nice comments and high score that you gave the Sheraton Augusta. We look forward to having you back to stay with us again soon. Thank You, Kat Johnson

Onancock, Virginia
Reviewed 13 March 2017 via mobile

The staff at this hotel is so friendly and real. We came to Augusta to visit my husband's 5 year old. Unfortunately, right at the start of our visit he became sick with a virus and we ended up staying in most of the time. Still,all the staff was so helpful. They were always asking about him and making sure...

Thank WSM1957
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

That you for giving us great scores and telling others about the experience you had here at the Sheraton Augusta. I am sorry that your husbands son got sick but I am thankful that our staff was able to do what they could to accommodate you and your family. We hope that when you travel back to Augusta you guys...

Atlanta, Georgia
Reviewed 12 March 2017 via mobile

I have not been to this hotel in 2 years simply because I stopped traveling in this area for a while. I was pleasantly surprised to find that the same great level of service and cleanliness of the hotel had not changed. I highly recommend staying on the club floor and joining the rewards program if you travel, especially for...

Thank Gary T
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Welcome back! We are glad that you were able to come back to stay at the Sheraton Augusta. Thank you for the high score and fabulous comments. We are glad that you have come to associate the Sheraton Augusta hotel with so many positive things. Thank you for taking the time to tell others. We hope that your travel will...

Tarpon Springs, Florida
Reviewed 8 March 2017

We rented two rooms for the 4 of us visiting my brother in the VA hospital in Augusta. From the very first entrance we were greeted professionally and made to feel at home. Raquel Black was very helpful in getting our rooms near each other and providing extra towels. Two minor disappointments: 1-Two of us requested a refrigerator for the...

Thank sv b
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

Thank you for giving us a good review even though you had a few issues. We try to make sure no one has any issues while here at the Sheraton but we know that cant always be the case. I am glad that Raquel was able to assist you and that you had a great experience with the restaurant and...

Dublin, Georgia
Reviewed 8 March 2017 via mobile

First time here. New property. .Large, well lit parking area. Modern, large rooms with numerous amenities. Excellent staff throughout this property. Great Club level service. One of the best Sheratons I have ever stayed at.

Thank CobaltConnection
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

What a great review! Thank you so much for letting others know about the great experience you had here at the Sheraton Augusta. We hope that you will return soon. Thank You, Kat Johnson

Ormond Beach, Florida, United States
Reviewed 27 February 2017 via mobile

Recently we stayed here while visiting family. When we checked in the front desk had trouble getting the room cards to work. They gentleman at the front desk asked another gentleman from maintenance to show us to our room. His name was Brian. He introduced himself asked us about our trip. Very pleasant. He opened our door, helped us into...

Thank John V
Kat J, General Manager at Sheraton Augusta Hotel, responded to this review

We truly pride ourselves are delivering exceptional guest satisfaction to our guest. We are thankful that Brian was able to deliver just that in spite of a few issues. Thank you for the wonderful comments about our staff. When you return make sure to book the club floor for a few more dollars and you will get complimentary breakfast, snacks...

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Dining (3)
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Room/Suite (2)
Other (3)
07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Our hotel is located in downtown Augusta, conveniently located near Augusta National Golf Course, home of the Masters Tournament. ... more   less 

Additional Information about Sheraton Augusta Hotel

Address: 1069 Stevens Creek Road, Augusta, GA 30907-3203
Region: United States > Georgia > Augusta
Price Range: ₹ 7,089 - ₹ 10,568 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Augusta Hotel 3.5*
Number of rooms: 152
Reservation Options:
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Hotel Style:
#10 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Augusta Hotel staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Augusta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the two queen bed room is very roomy.”
svb_11, 8 Mar 2017 | Read review
“As for a room on the south side to see the city lights”
jamesl618, 2 Jan 2017 | Read review
“If you are lucky ...this would be perfect for the Masters...or any time”
915claudec, 28 Dec 2016 | Read review
“High floor”
I5274UTdavidb, 7 Oct 2016 | Read review
“pet freindly, staff amazing”
A6123CRsusanl, 20 Jun 2016 | Read review
5 of 5
US$ 130* /night
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Booking.comUS$ 130
TripAdvisorUS$ 130
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Prices are for 1 room, 2 adults
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