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Comfort Suites

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528 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Augusta, Georgia
Reviewed 30 March 2016

I have enjoyed my stay so far up until you just told me I had to write 200 characters and im not counting but ill ramble on id like to know when the pool opens and by the way im here setting up the Masters and just to add a few more letters how are you doing and where do...

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Helpful?
1Thank Jerry S
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review Comfort Suites on Riverwest Drive in Augusta, GA. On behalf of the staff here at Comfort Suites we are happy to know that you have enjoyed your stay thus far. I must say that Laura and I were quit tickled at reading your review. It seems that you were...

Crystal Lake, Illinois
Reviewed 29 March 2016

Hotel is clean and new, exceptional staff, Mr Terry at the breakfast buffet was terrific and helpful! Hotel was very quiet and all employees very friendly and accommodating. I will stay here every time I visit Augusta.

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Helpful?
1Thank kent w
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review of Comfort Suites on Riverwest Drive in Augusta, GA. On behalf of the staff and Mr. Terry, we are pleased to know that you have enjoyed your stay at our hotel. It is our intentions as a staff to provide all guest with clean rooms, exceptional services,...

Tifton, Georgia
Reviewed 28 March 2016 via mobile

My husband and I and our two boys are looking to move to Georgia! Very exciting so we got on booking.com and look for a good size room for our 2 year old to run around while we were here for 3 days. Well I can't wait no longer to write my review ! Since the night we got here...

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Helpful?
1Thank IrishJackieR
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for your review of Comfort Suites on Riverwest Dr. in Augusta, GA. On behalf of the Staff I apologize for the situations you faced while visiting our hotel. While there is a dog kennel just behind our property, we don't intentionally place our guest near that side of the hotel. As the evening progresses we...

Overland Park, Kansas
Reviewed 19 March 2016 via mobile

This hotel is located next to a dog kennel. Dogs started barking at 5:45 AM. If you have to stay here, make sure they put you on the other side of the building (or bring ear plugs). When I called the front desk, they told me this has been a problem for years and I could really help them out...

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Helpful?
1Thank alewis9301
Tammy S, Executive Assistant at Comfort Suites, responded to this review

Dear Valued Guest, I would like to thank you for taking that time to give us a review, as we take all comments, good and bad, and try to make sure that we make each guests stay better. I would like to apologize for the dogs barking so early in the morning. As was stated when you called to complain...

Crossville, Tennessee
Reviewed 14 March 2016

We booked a 3-day wkend. Room was sorta musty but the A/C helped fix tat. We went out and upon returning, I noticed that door didnt shut tight. Further, because of the large gap in the door jamb, it is easy to open the door by slipping any room key or credit card in the jamb to depress the door...

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Helpful?
1Thank plaindriver22m
Tammy S, Executive Assistant at Comfort Suites, responded to this review

Dear Mark D, On behalf of the staff and I, I would like to apologize for not exceeding your expectations during your stay. I would also like to let you know that this is not our "normal" way of running this property. Thank you for bringing each of these issues to our attention and we will be looking into them...

Greenville, South Carolina
Reviewed 13 March 2016 via mobile

Room had roaches and the toilet was stained the cover wasn't clean. I left out and came back a short time later and I never received room service. I called down to the front desk and the front desk clerk stated that no one was available to clean the room and that everyone had gone for the day. Wow I...

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Helpful?
1Thank Traci K
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear valued guest, Thank you for taking the time to review Comfort Suites on Riverwest Drive in Augusta, GA. On behalf of the staff I would like to apologize for the issues you had during your stay here at Comfort Suites. This issues you have addressed have been brought to management's attention and handled with respect to pest control and...

Reviewed 11 March 2016 via mobile

Whatever you do avoid this hotel. We booked 2 weeks in advance and got confirmation email day of check in. To our surprise when we showed up at midnight with 4 young children we were informed the hotel decided to cancel our reservation and had no other rooms available. THEY DID NOT BOTHER TO CALL AND TELL US THEY DECIDED...

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Helpful?
Thank Tristan S
Tammy S, Executive Assistant at Comfort Suites, responded to this review

Dear Tristan S., I would like to thank you for taking the time to give us a review. I would like to apologize on behalf of our staff and I for not exceeding your expectations. We have looked into the situation with your reservation and according to our records someone in your party called the day before and cancelled your...

Paola, Kansas
Reviewed 1 March 2016

This appeared to be an older property although clean and well-maintained. Room and bath were comfy, as were the beds. Breakfast offerings were slim. Reasonable rates make this an adequate stay for a night or two.

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Helpful?
Thank Geraldine D
Tara C, Front Desk/ Guest Relations at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for your review of Comfort Suites on Riverwest Dr. in Augusta, GA. We are pleased to know that you enjoyed your recent stay at Comfort Suites and found our amenities to your liking. I have shared this review with the staff and have taken into consideration your concerns on the breakfast offerings. We do have...

Reviewed 28 February 2016 via mobile

Great Staff! The service was awesome! Mr. Terry, in the breakfast area, made my team, coaching staff, and I feel just like we were home!! Rooms were comfortable as well! 2 thumbs up! The next time that I am in the area, I will be returning to Comfort Suites!

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Helpful?
Thank Janean S
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to review Comfort Suites on Riverwest Drive in Augusta, GA. On behalf of Mr. Terry and the staff here at Comfort Suites we appreciate you and your team for staying here at Comfort Suites and will certainly welcome you all back anytime you visit the Augusta area. Sincerely, Ms. Cooper

Reviewed 28 February 2016 via mobile

I recently experienced a 3 night stay in Augusta. Mr. Terry was very friendly, kind and courteous. He displayed great customer service. Each morning he jump started my day with his humor. It was a pleasure to fellowship! I look forward to my next stay in Augusta.

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Helpful?
Thank Khalilah W
Tara C, Front Desk/ Guest Services at Comfort Suites, responded to this review

Dear Guest, Thank you for your review of Comfort Suites on Riverwest Dr. in Augusta, GA. On behalf of the staff and Mr. Terry, I'd like to thank you for your kind words and will be sure to share your review w/ Mr. Terry. We certainly hope you enjoyed your stay and we would love to have you visit with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located on Interstate 20, the Comfort Suites® hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including:•Free wireless high-speed Internet access•Free local calls•Seasonal outdoor pool and sundeck•Fitness center and saunaYour Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.Business travelers will appreciate conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. Our banquet and meeting rooms can accommodate most business or social functions.All of our spacious guest rooms have microwaves, refrigerators, curved shower rods, hair dryers, flat-screen televisions,spacious work desks, pillow-top mattresses, sofa sleepers, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facility is available.Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Comfort Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. ... more   less 

Additional Information about Comfort Suites

Address: 2911 Riverwest Dr, Augusta, GA 30907-2025
Region: United States > Georgia > Augusta
Price Range: ₹ 5,528 - ₹ 45,656 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#1 Business Hotel in Augusta
#3 Family Hotel in Augusta
#3 Romantic Hotel in Augusta
#4 Best Value Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
1 question
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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure where other rooms face but try not to face the Pilot Travelers Spot”
 of 5 bubbles Bonnie222, 22 Jan 2017 | Read review
“3rd floor was very quiet.”
 of 5 bubbles BarryE934, 5 Jan 2017 | Read review
“Good clean and comfortable. This is my choice of hotels while travelling.”
 of 5 bubbles duchess3549, 21 Dec 2016 | Read review
“We have always stayed on the first floor”
 of 5 bubbles T8174EWcarolb, 11 Nov 2016 | Read review
“Second floor parking lot side, there is a dog kennel on the other side, you can hear the dogs bark sometimes”
 of 5 bubbles needlepointer60, 17 Oct 2016 | Read review
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