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Pension Bonifaz Hotel

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1 room 2 adults 0 children
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172 Reviews from our TripAdvisor Community

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Showing 77: English reviews
USA
Reviewed 17 February 2014

It's unfortunate to have to write this review, as I did stay at this hotel twice while in Guatemala and both times the staff were extremely nice and helpful. However, the morning of my second stop-over, I found bed bug bites on my arm. I would have alerted staff, but it wasn't until later that I found out what these...

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1Thank global_traveler1009
Newton Abbot, United Kingdom
Reviewed 11 February 2014

This a large hotel right in the centre of town, and is the main 'event' place for locals as well - so there's always lots going on. We had a lovely big well-equipped room. The restaurant food was good and the staff were friendly.

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Thank Jeremy138
London, UK
Reviewed 1 February 2014

Stayed for 2 nights while touring Central America and Mexico. Hotel has perfect location overlooking the Central Plaza of this attractive colonial town. Rooms are fairly basic but there is a good sized en suite bathroom with a good working shower. Note that there is no in-room safe. The restaurant serves good local food at reasonable prices and there is...

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Thank AnthonyIG
Reviewed 29 January 2014

Years ago I stayed at this hotel. It has been around since 1935. Place was clean , staff was friendly room and bathroom ok, until you step into the shower.... thats when you really appreciate having control of the water temperature because here it is non-existent, sometimes you cant stand the heat and at other times water comes out almost...

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Thank Alejandro I
Chicago
Reviewed 13 January 2014

The service and location was great but the room was mediocre. For such a large hotel and having heard about more modern rooms, we felt like we got one of the worst rooms. We stayed in an old, dingy looking room that was very cold. The windows in the bathroom never closed all the way, so we had a draft...

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Thank chijsky
Guatemala City, Guatemala
Reviewed 6 January 2014

Excellent service, the food is ok, something great about the hotel is the place is so close to the central park 1 min walk, people are very helpful, is a good place to rest, only the food of her restaurant not is bad but not is the best

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Thank Matthew W
Tel Aviv, Israel
Reviewed 25 December 2013 via mobile

The hotel is clean and nice but not worth the price they are charging, we went to xela for one night and found a great city, I'm sure there are better options to stay. The mattress was really hard and uncomfortable and there is no safe in the room.

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Thank Eladraz
Guatemala City, Guatemala
Reviewed 18 November 2013 via mobile

Great location, amazing food and service, I like how hotel seems really old but neat, definitely a must visit while you are in Xela, then you can walk to the park and buy some Shecas (delicious bread) in Xelapan just 1 block away. To get there is a bit complicated if you don't know the place but everybody is very...

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1Thank Eduardo B
Seattle, Washington
Reviewed 3 November 2013

Would have rated 4/5 if the rooms weren't so sterile. The location can't be beat - it's in the heart of all that Quetzaltenango has to offer. Everything seemed perfect upon arrival - from the quaint cobblestone street that literally leads to the entrance to the colorful interior "courtyard" like feel of the public areas and dining room full of...

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1Thank mattmc1976
CHARLOTTESVILLE VA
Reviewed 2 September 2013

I have stayed at this hotel twice now. Very good and safe accommodations; very nice restaurant, good service. The only issue was that the restaurant did not open until 7AM and there was no coffee to be had before that. I would recommend to my friends that they stay at the Bonifaz. Me he alojado en este hotel dos veces....

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1Thank NOPGO

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Room Service

Additional Information about Pension Bonifaz Hotel

Address: 4 St 10-50 | Zone 1, Quetzaltenango 09001, Guatemala
Region: Guatemala > Western Highlands > Quetzaltenango Department > Quetzaltenango
Price Range: ₹ 7,173 - ₹ 8,312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pension Bonifaz Hotel 4*
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Questions & Answers

Here's what travellers have asked, with answers from Pension Bonifaz Hotel staff and other travellers.
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Questions? Get answers from Pension Bonifaz Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room in the back of the hotel not in the front”
 of 5 bubbles Terrie113, 23 Oct 2016 | Read review
“Choose a room overlooking the plaza or facing the side street (there is only one).”
  • Fake flowers.
  • Chained remote.
  • Room: window opens to patio belonging to another room. So much for privacy!
  • Why bother.
 of 5 bubbles espanasiempre, 28 Aug 2016 | Read review
“Ask for room in the 5th level, all the way in the back.”
 of 5 bubbles inn2016, 16 Aug 2016 | Read review
“Try to get a room at the back of the building.”
 of 5 bubbles villaskm5, 11 May 2016 | Read review
“Occasional wifi in public areas only. Not dependable. Did not try business center area.”
 of 5 bubbles 101Sandra101, 3 Apr 2016 | Read review
5 of 5