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Amatique Bay Resort & Marina

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Amatique Bay Resort & Marina
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140 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Providence, Rhode Island
Reviewed 17 September 2015

This is my fourth time staying at the property and I'm really starting to feel like family. I was greeted at the front desk by Raul Lázaro who remembered me by name. Great customer service. I was also greeted by the GM Food and beverage manager and countless others I've met while staying here. The food servers also really do...

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Helpful?
1Thank Mike M
AmatiqueBay, Director General at Amatique Bay Resort & Marina, responded to this review

Dear Mike M, Thank you very much for taking the time to share your experience en Amatique Bay Resort & Marina with me. I´m very happy to see that our service has been to your liking and that we have accomplished a very important goal: to make you feel right at home. I have shared your comment with the staff...

Guatemala City, Guatemala
Reviewed 10 September 2015

Every year we love to go to Izabal along with my wife to get away from the cold December weather. We managed to discover this place three years ago and became our favorite escapade since it is a beautiful quiet place and at a reasonable price. The resort has the advantage of having a beautiful private beach next to the...

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Thank Alex A
AmatiqueBay, General Manager at Amatique Bay Resort & Marina, responded to this review

Hello Alex A, I want to thank you for taking the time to share your experience at Amatique Bay Resort & Marina with me. It is very important to know what we´re doing right and what not. I´m very happy to see that you enjoyed our service and facilities and really appreciate your recommending us to everyone. I have shared...

Elkhart, Indiana
Reviewed 9 September 2015 via mobile

We chose this hotel because of the ratings. Bad idea! The rooms were outdated. You could hear EVERYTHING your neighbors did. Completely overpriced! Food wasn't great and neither was the service. Reminded me of a bad US motel. Ewwwww! Even the beach was full of garbage. A very big waste of time and money!

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1Thank wersix
AmatiqueBay, General Manager at Amatique Bay Resort & Marina, responded to this review

Good morning Wersix, Thank you for sharing your experience at Amatique Bay Resort & Marina, for me it is very important to identify all the areas of opportunity in order to make changes. I´m really sorry to learn that you did not have a good time at our hotel. I want you to know that I´ve already met with my...

Norfolk, Virginia
Reviewed 19 August 2015

The place is big and full of mosquitos. The room was more of a small house. There was a bed room with 2 beds and a huge bathroom. There was a kitchen was all the amenities and a nice size living room and dining room. Good for a small family. I did have an ant problem in the room and...

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Thank S M
AmatiqueBay, Director General at Amatique Bay Resort & Marina, responded to this review

Good afternoon SM, I really appreciate your sharing your experience at Amatique Bay Resort & Marina with me. Your feedback is of great importance for me in order to take action. We are located in an area that has beautiful flora and fauna, nature is a great plus to our property but unfortunately it is also the cause of mosquito...

Guatemala
Reviewed 22 July 2015

We stayed in this resort on a weekend and was happy that we chose this instead of going all the way to Honduras. The staffs are friendly and the place is nice and clean. We did the reservation by mail and although the confirmation took sometime and had to be passed to a couple of staffs we were able to...

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1Thank Gil I
AmatiqueBay, General Manager at Amatique Bay Resort & Marina, responded to this review

Hello Gil I. I really appreciate your time for sharing your experience at Amatique Bay Resort & Marina. To me it is of vital importance to know our areas of opportunity in order to improve. I´m very happy to see that your stay was satisfactory and that we met your expectations. I have already shared your comment with all my...

Knoxville, Tennessee
Reviewed 20 June 2015

Amatique bay is truly a resort getaway in a beautiful country. The pool is amazing, and so is the restaurant. We did not eat by the pool, but the food looked great there too. Speaking of the pool, it is huge, and there are two water slides the kids loved. The sunsets from the beach are amazing. Even though Puerto...

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1Thank ckssr1961
AmatiqueBay, Director General at Amatique Bay Resort & Marina, responded to this review

Good morning ckssr1961, Thank you very much for taking the time to share your experience at Amatique Bay Resort & Marina. Your comments are very important to me and I place special attention to everything. I am very happy to see that you enjoyed your stay and found our services and facilites to your liking. I have shared your positive...

Montreal, Qc, Canada
Reviewed 10 May 2015

Accessible by either water or land, beautiful bungalow style hotel. The grounds are spectacular and the staff friendly. Dining room attractive, buffet style service with limited choices for dinner; breakfast selection was better. Small pool area and very noisy (man made beach on not too inviting water).

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1Thank Marefrequentguest
AmatiqueBay, Director General at Amatique Bay Resort & Marina, responded to this review

Good afternoon Marefrequentguest, I want to thank you for taking the time to share with me your experience at Amatique Bay Resort & Marina. It is very important for me to know how we are doing on delivering good service and good facilities in order to correct any process that needs improvement. I´m very happy to see that you enjoyed...

Providence, Rhode Island
Reviewed 18 April 2015

Prior to my departure, I read several of the reviews for this hotel. I was very impressed with the fact that the General Manager, Augustin Estrada personally responds to each and every response. He graciously accepted my request to discuss with him my thoughts of the hotel. This hotel is not the Ritz Carlton, it doesn't claim to be. I...

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Helpful?
1Thank Mike M
AmatiqueBay, Director General at Amatique Bay Resort & Marina, responded to this review

Dear Mike M, I want to thank you for taking the time to share with me your experience at Amatique Bay Resort & Marina. It was very pleasant to have a chat with you prior to your departure and personally thank you for your comments. For me it is very important to know how we are accomplishing our goal of...

Ada, Michigan
Reviewed 4 March 2015 via mobile

This is an amazing place. After the ride over the or through the mountains from guatemala city you appreciate the peaceful and beautiful surroundings of this excellent place. I loved the layout of the places you stay in. Very impressive room layout with a full kitchen and dining area. Thd best thing however is the really upbeat and helpful staff....

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2Thank robert s
AmatiqueBay, Director General at Amatique Bay Resort & Marina, responded to this review

Dear Mr. Robert S, I want to thank you for taking the time to let us know about your experience at Amatique Bay Resort & Marina. It is of vital importance to me to know first hand how you feel about our service and facilities. I´m very happy to see that you had a great time in our Resort and...

Saint Augustine, Florida
Reviewed 16 January 2015

It shows no renovation in a long, long time. Exteriors covered with mold in many locations. Changed our room due to having adjoining rooms with a family of about 10 loud kids, and the door between the rooms had a huge crack that you could see right through, and NO sound barrier. This is a huge resort area with a...

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3Thank WantToSeeItAll
AmatiqueBay, Director General at Amatique Bay Resort & Marina, responded to this review

Dear Mr. WantToSee, I want to thank you for your comments. I would have loved your stay to be a better one in my hotel but knowing the areas of opportunity we have is most valuable for me. I´m making sure we fix the doors that connect the adjoining rooms so we can avoid this issue. Amatique Bay Resort &...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Amatique Bay R & M: surrounded by natural beauty, personal service of the highest quality, delicious national and international dishes and a friendly atmosphere, invites you to live your best vacation experience. ... more   less 

Additional Information about Amatique Bay Resort & Marina

Address: Calle Final, Finca Pichilingo 14, Puerto Barrios 18001, Guatemala
Region: Guatemala > Izabal Department > Puerto Barrios
Price Range: ₹ 4,356 - ₹ 33,011 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Amatique Bay Resort & Marina 3.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Amatique Bay Resort & Marina Hotel Puerto Barrios
Amatique Bay Resort And Marina
Amatique Bay Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Amatique Bay Resort & Marina staff and other travellers.
11 questions
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Questions? Get answers from Amatique Bay Resort & Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the room seem pretty nice”
 of 5 bubbles Tron8, 30 Jun 2016 | Read review
“Try to stay away from the geese pond.”
 of 5 bubbles AlexChapin, 10 Sep 2015 | Read review
“Stay closer to check in station, rooms seem to be better there.”
 of 5 bubbles WantToSeeItAll, 16 Jan 2015 | Read review
“if you are close to the reception and restaurant, then you are far from the pool...close to the pool? far from the restaurant”
 of 5 bubbles robp345, 9 Aug 2014 | Read review
“choose a magna room”
 of 5 bubbles fenixe2014, 30 Apr 2014 | Read review
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