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See all 29 hotels in Panajachel

Hotel Utz Jay

251 reviews
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Traveller (110)
Room & Suite (53)
Dining (7)
Overview
  • Excellent45%
  • Very good36%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
“german shepherds”(12 reviews)
“the main street”(26 reviews)
“cable tv”(11 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Suites
Wheelchair Access
Laundry Service
2.5 Star Hotel
All hotel details
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Reviews (251)Write a Review
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63
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84
63
13
12
7
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All reviewsgerman shepherdsthe main streetcable tvsecure propertybanana breadlush gardenplenty of hot waterpurified waterscreened windowsnice deckwould stay here againthis lovely hotelperfect place to staybusy townstayed for one nightshort walk to the lakewifi worked well
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1 - 5 of 179 reviews
Reviewed 2 November 2017

I have been staying at this Hotel since 2013. It is such a peaceful, relaxing hotel with excellent breakfasts and staff. It is off the main drag—Santander and affords more privacy and less street noise. Can’t go wrong by booking here!

Thank Kathy K
Reviewed 3 October 2017 via mobile

Stayed here for one night after delays meant that I missed the last ferry for the evening. Hotel Utz Jay was a great, very peaceful place to spend the night. Most rooms are in amongst a garden setting, back off the road, plus the road...More

Thank dream2explore
Reviewed 26 September 2017 via mobile

We stayed there because of a personal rwcommendation and we loved it! Beautiful wooden rooms with a terrace in a lush garden away from the busy main street noise. Breakfast was super delicous and more than enough. The Temazcal Sauna that they offer was a...More

Thank Lukas E
Reviewed 26 August 2017 via mobile

I've been coming here for several years and new renovations have resulted in absolutely gorgeous clean comfortable rooms. It is a great location in a smaller street, but steps away from the main streets. Affordable and a gorgeous garden. I highly recommend!

Thank Emily W
Reviewed 22 August 2017

This place was VERY noisy! In addition they have repeatedly charged our credit card multiple times over the last several months! We didn't realize for a while that they were doing this so we have already paid for the room three times over! Be aware...More

Thank bmdunbar
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Laundry Service
Shuttle Bus Service
Things to do
Restaurant
Details
Price range
US$ 47 - US$ 74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 47 - US$ 74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (110)
Room & Suite (53)
Dining (7)
Pool & Beach (1)
Hotel & Grounds (82)
Bathroom (7)
Questions & Answers
Ask a question
Maria Z
12 September 2017|
Answer
Response from DudesAdrift | Reviewed this property |
Lo siento, pero no trabajo con el hotel. Por favor contacte el hotel directamente.
0
Votes
Shiri_Sh_10
31 July 2016|
AnswerShow all 5 answers
Response from tasoleil | Reviewed this property |
The people at this hotel are very nice. If you would like the dogs put somewhere else, I'm sure they would respect that. I even forgot that they had dogs until you mentioned it. They were no problem for me, but if they... More
1
Vote
CarolTom41
30 June 2015|
AnswerShow all 3 answers
Response from Sara W | Reviewed this property |
Yes the take credit cards. VISA is the one most widely accepted in Guatemala.
0
Votes
Room Tips
"I have stayed in 4 different rooms here and have enjoyed each one."
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"The upper rooms have a nice view and are probably a bit quieter."
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"There are some new accommodations, but I will always try to get into the older, garden area."
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"Go for the luxury room, it's worth the exttra"
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