We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Porta Hotel Del Lago

Save
Traveller (402)
Room & Suite (118)
Dining (22)
Nearby Hotels
See allSee all
Overview
  • Excellent31%
  • Very good43%
  • Average19%
  • Poor4%
  • Terrible3%
Travellers talk about
“lake atitlan”(31 reviews)
“big pool”(3 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Porta Hotel Del Lago
Special Price: 20% off room rate
Offers from Porta Hotel Del Lago
Special Price: 20% off room rate
Nearby Hotels
See allSee all
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 102.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Panajachel hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5d8abed26f214994bcfead196353bee2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":309016,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109233839],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2018},"checkout":{"day":8,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":102,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5d8abed26f214994bcfead196353bee2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":134,"lowestMetaPrice":102,"additionalPartner":false,"highestMetaPriceDisplay":134,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":134,"lowestMetaPrice":102,"highestMetaPriceDisplay":134,"hotelName":"Porta Hotel Del Lago","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVkOGFiZWQyNmYyMTQ5OTRiY2ZlYWQxOTYzNTNiZWUyIiwiQUlLIjoiMjA5NmE3MDA5MTJmNGY1OWE2ZGViOTMxOTM1ZWJkNmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/05/2018", "checkOut": "08/05/2018", "lowestPrice": "US$ 102", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109233839":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (535)
There are newer reviews for Porta Hotel Del Lago
See the most recent reviews
Filter reviews
234 results
Traveller rating
59
112
39
13
11
Traveller type
Time of year
LanguageEnglish
More languages
59
112
39
13
11
Show reviews that mention
All reviewslake atitlanall inclusive packagebig poolcorner suitebreakfast buffetlarge hotelelectrical outletsno air conditioningpool areabit datedrooms face the lakestayed here for two nightsshort walklocation is excellentwould stay here againfiltered watersurrounding volcanoes
FilterEnglish
Updating list...
71 - 75 of 234 reviews
Reviewed 26 August 2016 via mobile

Great hotel with an awesome view of Lake Atitlan and the volcanos. The room was comfortable only con is that there is no air conditioning. However, if you leave the balcony door open the breeze helps cool down the room. The staff are super friendly...More

1  Thank Druberries
Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded 4 September 2016

Dear Druberrie Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. It gives me pride and pleasure to share your lovely comments with my colleagues. We look forward to welcome...More

Reviewed 18 August 2016 via mobile

I met a friend in Panajachel and we stayed here together. We had spacious accommodations & we're really close to the lake, food & market. It's a bit pricey, but on the whole, worth it. I'd recommend anyone to visit if they could comfortably afford...More

2  Thank Casheta
Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded 27 August 2016
Google Translation

Estimada Casheta Fue un placer servirle en Porta Hotel del Lago y formar parte de su experiencia del Lago de...More

Reviewed 16 August 2016 via mobile

This hotel did not live up to the feedback given by friends and the reviews. The restaurant services sucked, 2 out of 3 dishes were not made to our specifications. The brushetta ( part of the appetizer menu) was served along with dinner. The dinner...More

Thank Kuaek
Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded 17 August 2016
Google Translation

Estimado señor Kuaek Queremos expresar, nuestro agradecimiento por compartirnos sus comentarios y observaciones en base a su experiencia en Porta...More

Reviewed 8 August 2016

Family (wife and two teenage kids) stayed here in late July. The hotel is clean and the rooms have nice views of spectacular Lake Atitlan. But there are many problems. When we checked in, they placed a cheap paper wristband on each of us that...More

1  Thank ontheroad2016
Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded 11 August 2016

Dear ontheroad Thank you for sharing your comments and observations on your experience at Porta Hotel del Lago. We apologize for not meeting your expectations, we are aware that each of the comments made were taken to improve our service. Regards Ana María

Reviewed 31 July 2016

The best hotel that offers quality services in accommodation and restaurant it also has a good staff that treated me very well, the hotel rate is fair for me and the rooms are good too, I traveled to panajachel and that hotel made me feel...More

Review collected in partnership with this hotel
1  Thank Danilopaz
Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded 11 August 2016
Google Translation

Estimado Danilopaz Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta Hotel...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Room Service
Free Internet
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 77 - US$ 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Panajachel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 77 - US$ 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Panajachel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (402)
Room & Suite (118)
Dining (22)
Pool & Beach (21)
Family and Play Areas (7)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
ddoria1980
9 March 2018|
Answer
Response from cmyoung119 | Reviewed this property |
No sé a que obra de teatro se refiere.
0
Votes
emeli382017
19 February 2018|
AnswerShow all 2 answers
Response from Jeannine2708 | Reviewed this property |
You mean Guatemala City Airport ? I'd recommend booking a private transport with Adrenalina Tours in advance, that would be the most comfortable ( I have travelled with them for years and they are a reliable and trustworty... More
0
Votes
shj073
23 November 2017|
AnswerShow all 3 answers
Response from Fernando X | Property representative |
Hi! We do have an elevator and handicap access. Hope to see you soon!
0
Votes
Google Translation
Room Tips
"Water view is best"
Read review
"I think most rooms offer spectacular views of the lake - but check before booking."
Read review
"If possible, ask to see a room before you book and get a room on the 3-5 floors for best views."
Read review
"The Lake view is amazing! We stayed on the top floor and we were amazed at how beautiful the sunrise was in..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing