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Porta Hotel Del Lago

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Traveller (400)
Room & Suite (118)
Dining (22)
Overview
  • Excellent31%
  • Very good43%
  • Average19%
  • Poor4%
  • Terrible3%
Travellers talk about
“lake atitlan”(31 reviews)
“big pool”(3 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Porta Hotel Del Lago
Special Price: 20% off room rate
Offers from Porta Hotel Del Lago
Special Price: 20% off room rate
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (534)
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234 results
Traveller rating
59
112
39
13
11
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59
112
39
13
11
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All reviewslake atitlanall inclusive packagebig poolcorner suitebreakfast buffetlarge hotelelectrical outletsno air conditioningpool areabit datedrooms face the lakestayed here for two nightsshort walklocation is excellentwould stay here againfiltered watersurrounding volcanoes
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21 - 25 of 234 reviews
Reviewed 23 November 2017

The hotel is to old, not update, elevator was not working, they gave me a room that couldn't see the lake, staff is ok didn't like it at all, I believe I can get something better for the money in the same area.

Thank Boanerges S
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 2 December 2017

Dear Boanerges S Thank you for sharing your comments and observations on your experience at Porta Hotel del Lago. We will consider your comment to provide better service to our guests. Regards Ana María

Reviewed 23 November 2017 via mobile

I loved the views on the 5th floor where we stayed, but the rooms were very hot and my floor fan wasn't working. So the first night was horrible. Had the fan changed (I was told... don't know how they did it with the Do...More

Thank Jann1953
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 2 December 2017

Dear Jann1953 Thank you for sharing your comments and observations on your experience at Porta Hotel del Lago. We will consider your comment to provide better service to our guests. Regards Ana María

Reviewed 18 November 2017

We spent two nights at this beautiful hotel. We enjoyed the view from our balcony and nice big pool. It has clean, comfortable beds and big rooms. Breakfast and dinner buffet was excellent. Very professional and friendly staff.More

Thank Burucek
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 2 December 2017

Dear Burucek Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view, confortable beds, breakfast and dinner and friendly staff. I do hope that we'll have the pleasure of welcoming you...More

Reviewed 24 October 2017

First time to Guatemala and stayed with Porta chain in Antigua and Lake Atitilan (11nights in total). Staff strive to serve you in any way they can...food very good, fresh drinking water available always and bring a bottle to fill up for day excursions otherwise...More

Thank Ida E
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 18 November 2017

Dear Ida E Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. We appreciated your valuable comments during your stay. It gives me pride and pleasure to...More

Reviewed 15 October 2017 via mobile

Wonderful staff, food, view and everything else. This place has it all. A truly beautiful and romantic place that completely takes you to another place. 10/10 for every part of the experience. Clean place and very observant and conscientious staff waiting to help you.More

Thank michawarner
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 15 October 2017

Dear Michawarner Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time, our mission is to exceed your expectations and we are very pleased that you give us these comments. Regards...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Room Service
Free Internet
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 77 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Panajachel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 77 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Panajachel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (400)
Room & Suite (118)
Dining (22)
Pool & Beach (20)
Family and Play Areas (6)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
ddoria1980
9 March 2018|
Answer
Response from cmyoung119 | Reviewed this property |
No sé a que obra de teatro se refiere.
0
Votes
emeli382017
19 February 2018|
AnswerShow all 2 answers
Response from Jeannine2708 | Reviewed this property |
You mean Guatemala City Airport ? I'd recommend booking a private transport with Adrenalina Tours in advance, that would be the most comfortable ( I have travelled with them for years and they are a reliable and trustworty... More
0
Votes
shj073
23 November 2017|
AnswerShow all 3 answers
Response from Fernando X | Property representative |
Hi! We do have an elevator and handicap access. Hope to see you soon!
0
Votes
Google Translation
Room Tips
"Water view is best"
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"I think most rooms offer spectacular views of the lake - but check before booking."
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"If possible, ask to see a room before you book and get a room on the 3-5 floors for best views."
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"The Lake view is amazing! We stayed on the top floor and we were amazed at how beautiful the sunrise was in..."
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