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Jenna's River Bed and Breakfast

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Road to Santa Catarina Solola, Panajachel 07010 Guatemala
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Traveller (408)
Room & Suite (40)
Dining (31)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 40 hotels in Panajachel
Location
Cleanliness
Service
Value
Travellers' Choice
Jenna's River bed and breakfast is located on a slope 1.5 km from Panajachel, this location presents our guests with the most spectacular views of the lake and it's volcanoes. Quiet seclusion with the convenience of being a 5 minute ride to Panajachel. The accommodation at Jenna's is made up of 8 luxurious Yurts with solid walls nestled into the hillside. Each Yurt has en-suite bathrooms with bath tubs and showers featuring large picture windows facing the lake. You can relax in your bath tub or Jacuzzi enjoying sunrises and sunsets over the Volcanoes. It's all about the fabulous views. Aldous Huxley compared Lake Atitlan to Lake Como, he said Lake Atitlan is one of the most beautiful lakes of the world. Jenna's also has a world class restaurant, Mayan sauna, hot tub and spa where you can enjoy massages and other spa services. Relax at the pool. Our Restaurant and Bar is the perfect place to have a cocktail and enjoy the sunset before dinner on the premises or heading into town.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Adult pool
Sauna
Free breakfast
Airport transportation
Couples massage
Baggage storage
Wifi
Poolside bar
Outdoor dining area
Wine / champagne
Taxi service
Full body massage
Gift shop
Non-smoking hotel
Outdoor furniture
Sun terrace
Laundry service
Ironing service
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Room features
Bathrobes
Housekeeping
Private balcony
Wardrobe / wardrobe
Private bathrooms
Cable / satellite TV
Flatscreen TV
Walk-in shower
Bath / shower
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Room types
Landmark view
Non-smoking rooms
Good to know
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, French, Spanish, Hebrew and 1 more
501Reviews8Q+A99Room tips
Traveller rating
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sherrymb2020 wrote a review Jan 2023
Washington DC, District of Columbia12 contributions1 helpful vote
I couldn't decide where to stay at the lake...in Pana town? At a beautiful but remote location on the lake or at Jennas. I'm so happy I chose Jennas! Pana town is ugly and congested and the other lake spots are remote or inconvenient. If you are looking to do nothing but chill they are good choices. Jenna's was a perfect blend of beautiful views and very accommodating staff including Jenna herself. It was so easy to get to town and the tuk tuks were not a problem at all. Yes, it is very cold at night so I chose to shower when the room wasn't so cold during daylight. The rooms could definitely use a freshen up with some new furniture and linens to spruce it up etc. but I just considered it "authentic." Last thing to note is the amount of stairs....it is a very challenging hike if you stay in a yurt at the bottom but luckily I was at the top (Quetzel) and still found myself winded a few times. Overall, I really enjoyed my time there and had a wonderful experience!
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Date of stay: January 2023
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Room Tip: See my comments about the stairs!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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anothernickname wrote a review Jan 2023
Boulder, Colorado26 contributions27 helpful votes
I would love to give this place a great review but I can’t. As other reviewers have stated — Cleanliness is an issue. Phone reception is very weak. Hot water is quite fickle. Food is overpriced. Ok fine; it’s a beautiful location. But the owner. Check in was terrible. I booked with Travelocity and paid a deposit. I had a receipt. Nevertheless — Jenna (the owner) repeatedly demanded I pay the full price. Flustered, I finally was able to get in touch with someone from Travelocity. He insisted she was wrong. She talked over him the entire time and didn’t let him say a word. I don’t know whether he hung up or the phone just cut out, but he disappeared. He then sent me a message via the app assuring me I had paid. This went on and on. I offered to just leave. She didn’t take that option; of course not – she wanted the money. Finally she agreed to just charge me what I was -supposed- to be paying. But THEN, she added a $5 charge to use her credit card system. Uggg. This place has been around for ages. She’s listed on Travelocity. If she has problems with Travelocity, she should drop them or sort out her issues. As it was, her unprofessional behavior discolored our entire stay. Note for those who have never visited Lake Atitlan; The Lake is surrounded by numerous villages and many many exceptional Airbnb’s. Pana is the launch point for the lake. Grab a water taxi and stay someplace exceptional …and for less money.
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip: Stay in an Airbnb in another part of the lake. There are many excellent choices!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Olga Z wrote a review Jan 2023
New York City, New York1 contribution
The property has beautiful views and this covers many downsides. But still I think it worthy to mention that the property is not well maintained. The pool is dirty. The furnuture is very old and certain things are broken, like lamps, etc. We stayed in Cayman room and in the evening is very cold. Its not heated. The hot water is a disaster. I couldnt take a normal shower in a week, because the faucet is not regulated properly, its either hot either very cold water. So i had to take bath every time. Food that is offered at the retaurant on site is mediocre and overpriced. The property has no access to the lake, so if you want to swim you have to look for other options. And they are not easy to find because public beaches in the area are dirty. But the lake itself is nice and the water is clean and warm due to its termal origin.
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Date of stay: December 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jake V wrote a review Jan 2023
Vancouver, Canada16 contributions5 helpful votes
We stayed at Jenna's for three nights in December 2022. The view from the room was beautiful and the room itself well appointed with a soaker tub and king bed. It did get a little chilly in the evening but that is to be expected given the yurt style of the rooms. Food and service at the BnB bar and restaurant were both excellent and it was never busy. The location is not ideal as it is slightly out of town but that also means further away from the noise of Panajachal. This is a great spot to stay for a few nights though if I had more time at Atitlan, I would have moved around the lake some. This is lovely and unique place to stay.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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wewhynot wrote a review Dec 2022
Salisbury, North Carolina997 contributions98 helpful votes
Spent two nights at the B&B. Arrived around 8:00 PM due to traffic, but fortunately was able to get something to eat at the restaurant before they closed up. The view was very interesting from my room, had a nice view of the volcano across the lake. Fortunately, I was located near the top of the hill, so didn't have to go to far up and down the B&B grounds. Overall it was a nice stay.
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Date of stay: December 2022
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Samreen C wrote a review Dec 2022
Sunnyside, New York17 contributions16 helpful votes
What a unique and beautiful experience! We came here from Antigua (would not recommend driving through the night as it's foggy and road visibility is very low). We stayed in one of the yurts that were a bit higher up which had a view of the lake. Jenna was so friendly throughout the entire process, from reservations to greeting us there and hanging out with us at breakfast. The staff here is so helpful to make sure to keep the property clean. The breakfast was so yummy, it feels very home-ly with you being able to go into the kitchen to grab things. Just note, this is not on the main strip of hotels in Pana, you will have to take a tuktuk which will lead you up a hill (its a 2min drive from the downtown Pana area). The hotel is helpful to call a tuktuk for you. Amazing experience! Get a hotel higher up for the view, but just noting its a lot of steps to walk to the restaurant and up/down. Worth if for the balcony views for sure!
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Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Love Angels Global wrote a review Nov 2022
9 contributions2 helpful votes
To call this place the best hotel in Pana is very misleading. First, the view is absolutely breathtaking. The staff were very kind and I truly believe did their best according to the resources they have. For example, the owner needs to purchase new towels and bedding. The towels and sheets are very old, which means even the best laundry attempt simply will not suffice. Our bedding wasn't just dirty, it was filthy. As were our towels. The owner had an opportunity to make things right by offering a concession on our additional but only offered an apology. Instead of making an actionable effort. As a business owner myself, there is always something you can offer when your service is simply not up to standard. During covid times or anytime, hygiene and cleanliness is imperative. Very disappointing.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sue K wrote a review Nov 2022
Saltspring Island5 contributions3 helpful votes
As a solo female traveler I was looking for a place with charm and character plus an onsite restaurant and helpful staff. Jenna’s totally fit the bill: it’s cozy and friendly with a relaxed open air bar and a restaurant. It’s far enough from the town of Pana to feel like a jungle hideaway but it’s easy to get into town and to other lakeside towns from here. The service is excellent and the views are to die for. The English-speaking owner, Jenna, is a wonderful hostess and a great resource for tips on things to do in the area.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karina B wrote a review Nov 2022
Such a great place to stay for 4 nights. Really easy to grab a tuk tuk and explore Pana or take a ferry and check out the other lake towns. Finding hiking trails is easy on all trails app. Jenna was so helpful with figuring out our day to day itinerary and getting the lay of the land correct from the start of the trip. Beautiful time spent with my husband and our friends- recommend solo travelers, couples and friend groups! Jenna is awesome! The pictures on the site are great, but they still dont do the beautiful views any justice. Watching sunrise was probably my favorite thing to do here- you will not regret it!
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Selena C wrote a review Oct 2022
Victoria, Canada1 contribution1 helpful vote
I cannot rave enough about the beautiful location, the stunning view of Lake Atitlan, the Yurt we stayed in, the lovely staff, and Jenna herself. Jenna went above and beyond for us and made us feel very welcome. We had a loose idea of what we wanted to do at Lake Atitlan and Jenna sat down with us while we had our delicious traditional Guatemalan breakfast, and gave us recommendations and suggestions on how to organize our day to get the most out of it. Jenna also personally called one of the tuktuk drivers who gave us 4 hours of his time to drive us around to different view points, and gave us a tour in San Antonio and Santa Catarina. The staff were also extremely lovely and helpful despite the language barrier. The entire location was lovely to walk around to take in the lush surrounding forest, and beautiful tropical plants growing within the establishment. I would absolutely come back here and recommend this place to anyone staying in Lake Atitlan!
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$117 - $140 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaWestern HighlandsSolola DepartmentLake AtitlanPanajachel
NUMBER OF ROOMS
8
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JENNA'S RIVER BED AND BREAKFAST (Panajachel, Lake Atitlan, Guatemala) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Jenna's River Bed and Breakfast
Which popular attractions are close to Jenna's River Bed and Breakfast?
Nearby attractions include Hotel Atitlan Gardens (3.1 km), Lago de Atitlán (2.5 km), and Atitlan Nature Reserve (3.4 km).
What are some of the property amenities at Jenna's River Bed and Breakfast?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Jenna's River Bed and Breakfast?
Top room amenities include a flat screen TV, a view of a nearby landmark, and a walk-in shower.
What food & drink options are available at Jenna's River Bed and Breakfast?
Guests can enjoy free breakfast, a poolside bar, and an outdoor dining area during their stay.
Is parking available at Jenna's River Bed and Breakfast?
Yes, free parking is available to guests.
What are some restaurants close to Jenna's River Bed and Breakfast?
Conveniently located restaurants include Crossroads Cafe, Cafe Sabor Cruceno, and Cafe Loco Coffee.
Are there opportunities to exercise at Jenna's River Bed and Breakfast?
Yes, guests have access to an adult pool and a sauna during their stay.
Does Jenna's River Bed and Breakfast have airport transportation?
Yes, Jenna's River Bed and Breakfast offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Jenna's River Bed and Breakfast?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Hebrew.
Does Jenna's River Bed and Breakfast have any great views?
Yes, guests often enjoy the harbour view available here.