We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Casa Veranda Guatemala

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mercure Casa Veranda Guatemala
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

232 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Mercure Casa Veranda Guatemala
See the most recent reviews
Showing 110: English reviews
São Paulo, São Paulo, Brazil
Reviewed 30 July 2016

Very good option in Guatemala City, very well located, good breakfast. The rooms have a mini kitchen with oven and refrigerator. Rooms very big with 2 environments. Wifi network isi stable and very fast.

1Thank Marcelo W
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Marcelo W Thank you for share your comments in Tripadvisor, I want to thank you for visit us and hope to see you soon. Regards,

Fortaleza, CE
Reviewed 26 July 2016 via mobile

The Mercure Hotel in Guatemala City is very good option for someone that looks for nice and spacious rooms at a reasonable price. Also the hotel is very well located in the middle of zona Viva and very close to the main business areas of the city. The staff is very friendly and always willing to help. It counts with...

Thank Nacho G
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Nacho G Thank you very much for share your experience at Mercure and give us a feedback of your stay, we want to wish you a great stay in Guatemala. Regards,

Granada Hills
Reviewed 6 July 2016

Review collected in partnership with Mercure Hotels
1Thank Michael L
Vinicio B, General Manager at Mercure Casa Veranda Guatemala, responded to this review

merritt island
Reviewed 5 July 2016

The suite was a spacious and quite roomy. Beds were very clean although quite firm - too much so for my particular taste. The room was clean, but the upholstered furniture was stained. Blackout curtains also had stains. Laminate flooring had cracked and warped in several places. Travertine in showers could be kept better but the shower was huge and...

Thank brevard52
Vinicio B, General Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Mrs. Tower Thank you for taking the time to tell us about your experience at the Mercure Guatemala Casa Veranda. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies.

Antiguo Cuscatlan, El Salvador
Reviewed 27 June 2016

This hotel has one of the best locations in Guatemala city. It is near the airport and in the heart of Zona Viva. Security measures are the best that I had experienced in Guatemala. It has mini bar, microwave, coffee maker and other amenities in every room. It also offers a good breakfast buffet included in the room rate.

Thank carmengonzalezh
Los Angeles, California
Reviewed 23 June 2016

My children and I stayed at this hotel back on Easter break 2016, the service was excellent, their breakfast too. The cleanliness of the room was very good. Their location is really good, across the street is a shopping center, and restaurants. The front desk staff is very helpful. We would stay at this hotel again

Thank seap30
Woodbridge, Virginia
Reviewed 14 June 2016

This hotel is vey nice the room is vey nice the only issue that we had is that, the security guard open our room door, we at that time we are watching tv. He just open the door and he said we are just check in to make sure everything is ok, NO PRIVACY .!!!!!1 NOT GOOD

Review collected in partnership with Accorhotels.com
1Thank LHUITZ66
Palm Springs
Reviewed 10 May 2016

The location, being in the business and commercial district of the city is just perfect. Restaurants and bars abound in the area. One of the high end mall is 15 minutes walk. The area is also safe at night. Most of the hotels in the city are located in district and so you will see a lot of tourists and...

Thank Den L
Reviewed 28 April 2016

The hotel is conveniently located in Zona 10 with an abundance of restaurants and cafés in walking distance. At least during the daytime the area seemed to be quite safe, too. The staff spoke english and acted in a polite and professional manner. I arrived early but my room was ready before the official check in time. The interior of...

Thank Sergio_Nobile
Chicago, Illinois
Reviewed 27 April 2016

We only stayed here a few hours at the end of our trip, but it was a great break to end the trip in a hotel setting. This is your typical "Western" hotel. Most of the accommodations we had in Guatemala were not typical of a hotel at all so this was a good break. Would highly suggest this hotel!...

Thank Bea_Kwatch

158 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (86)
Room/Suite (22)
Dining (8)
Hotel & Grounds (4)
View from Room (2)
Bathroom (3)
Other (47)

Management photos: Courtesy of the property manager

All Management Photos (72)
Room/Suite (50)
Hotel & Grounds (4)
Dining (5)
Family/Play Areas (1)
Bathroom (6)
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guatemala City hotels
0.6 km away
Barcelo Guatemala City
Barcelo Guatemala City
#3 of 48 in Guatemala City
1,288 reviews
0.1 km away
Radisson Hotel & Suites Guatemala City
0.4 km away
Clarion Suites Guatemala
Clarion Suites Guatemala
#7 of 48 in Guatemala City
323 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Hilton Garden Inn Guatemala City
Hilton Garden Inn Guatemala City
#8 of 48 in Guatemala City
171 reviews
4.8 km away
Grand Tikal Futura Hotel
Grand Tikal Futura Hotel
#5 of 48 in Guatemala City
535 reviews
0.1 km away
#18 of 48 in Guatemala City
240 reviews
Show Prices
Show Prices
Show Prices


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
With its unmistakable style and Quality, we belong to ACCOR HOTELS world group, with more than 4,000 hotels around the world. We are in Guatemala City just 8 minutes from La Aurora International Airport, located in the heart of the Living and Financial Center City Area, near the best shopping centers. We have 99 suites with 1 or 2 rooms, with up to 4 connected rooms, all with air conditioning, fully equipped kitchenette, safety deposit box, internet, LCD TV, cable, DVD, work desk, mini bar, electronic locks, windows with noise lock. All our suites have balconies overlooking the city and the volcanoes, business center, restaurant and 4 meeting rooms with a maximum capacity of 200 people. ... more   less 

Additional Information about Mercure Casa Veranda Guatemala

Address: 12 Calle 1 24 | Zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: ₹ 4,447 - ₹ 8,894 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Casa Veranda Guatemala 3.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and ACCOR so you can book your Mercure Casa Veranda Guatemala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Guatemala City
Accor Guatemala City
Mercure Casa Veranda Guatemala Guatemala City
Hotel Style:
#10 Business Hotel in Guatemala City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Casa Veranda Guatemala staff and other travellers.
9 questions
Ask a question
Cartago, Cartago, Costa Rica
3 months ago
Buenos Aires, Argentina
4 months ago
Port of Spain, Trinidad
Port of Spain, Trinidad
4 months ago
Smithfield, Utah
5 months ago

See all questions (9)

Questions? Get answers from Mercure Casa Veranda Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You would be much better off staying at the Holliday Inn, Camino Rea or Intercontinental.”
 of 5 bubbles kontiki7, 1 Jan 2017 | Read review
“All rooms have a view.”
 of 5 bubbles DiverDog50, 6 Dec 2016 | Read review
“If you come from El Salvador, ask for the packages that include bus transportation and a three days, two nights accommodation.”
 of 5 bubbles carmengonzalezh, 27 Jun 2016 | Read review
“The room were we stay which was facing the main street was very quite. We could not hear anything.”
 of 5 bubbles seap30, 23 Jun 2016 | Read review
“upper rooms will be good and have nice views.”
 of 5 bubbles DenL_13, 9 May 2016 | Read review
5 of 5