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Mercure Casa Veranda Guatemala

Booking.comUS$ 107*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 207*
US$ 107*
US$ 207*
US$ 107*
US$ 207*
US$ 107*
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Mercure Casa Veranda Guatemala
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247 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Israel
Reviewed 1 week ago

Located in the business / commercial district of Guatemala City, the hotel is spacious and pleasant. The staff are welcoming and the service is good. Breakfast was excellent. Our room was very spacious and tastefully furnished and the bed was very comfortable. It was our last two nights in Guatemala and we enjoyed the opportunity to be indulge after all...

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Helpful?
Thank Gad N
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear guest: Thank you for sharing with us your experience about our recent stay at our hotel. We hope to serve you again in a near future. Regards,

Mexico City, Mexico
Reviewed 3 weeks ago

I stayed here during a business trip. My room was very spacious, it had kitchenette and the bed was very comfortable. The breakfast is does not offer so many options but what I liked is that each day you can try different meals from Central America, so if you stay for several days it is a win.

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Helpful?
Thank Georgi_Tsvetanov
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear guest: Thank thank you for sharing your comments. We are glad to know you enjoyed your spacious room. Best regards,

Reviewed 21 April 2017 via mobile

Large room, suite apart-hotel style...not much else to say...nicely decorated. Well located! Price was reasonable. I would come back but it is not my first option. WiFi connection very good and reliable in the room.

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Helpful?
Thank Luiz R
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Guest: We appreciate your time to share your comments with us, hope to see you soon. Regards,

Dallas, Texas
Reviewed 19 April 2017 via mobile

This was my first stay at the Mercure and we enjoyed it. We were on our way to Attilan and just needed a convenient, safe and clean place for a quick overnight. This hotel is in the middle of the district with many of the US brand tourist hotels but at a less expensive price point. Friendly staff, comfortable beds...

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Helpful?
Thank Min108
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear guest: Thank you so much for the great comment you shared about our hotel. We look forward to serving you again. Regards,

Reviewed 13 April 2017 via mobile

A friend recommended this hotel for the longest time and for some reason I always stayed and conventional Hotels, but I must say I really recommend this Hotel is like being in your own place, you are not confined to a hotel room you have extra space to move and two balconies with nice views. It is so well located...

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Helpful?
Thank Luis N
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear guest: We are glad that you enjoyed your stay at our hotel, we hope you will come back. Regards,

Reviewed 16 February 2017 via mobile

Hotel is little old but still in good shape. They have one of the best breakfests which I had in any hotels. Room was very big with big bad, leaving room and kitchen. Very goos location, close to many restaurants

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Helpful?
Thank Wojciech M
Orlando, Florida
Reviewed 26 January 2017 via mobile

Since the first moment at check in the service was fantastic. Very safe, clean and luxury hotel. Rooms are big and perfectly clean. Breakfast included is a buffet full of Guatemalan delicatessen and superb coffee

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Helpful?
Thank L3656CHfranciscog
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear guest: Thank you for sharing your pleasant comments about the service you received during your stay at our hotel. We hope to see you soon. Regards

Cambridge, United Kingdom
Reviewed 25 January 2017

Hotel typical of its kind, but staff could learn a bit of English for the desk and be helpful about what to do in the locality. Location is good, wide choice of restaurants and bars, and half way between the museums, close to airport too. The room was a full suite with very comfortable beds. Top floor gets noise from...

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Helpful?
Thank Museumlynn
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear guest: Thank you for sharing your commentary, which is very important to us and helps us to improve. We look forward to the opportunity to serve you again. Regards,

Miami, Florida
Reviewed 2 January 2017

At the Mercure hotel in Guatemala City they love their policies and rules, but hate their customers. The lady at the front desk at my arrival was so rude, slow, unwelcoming and plain incompetent that I almost decide to leave. I had to communicate several times with staff for different issues (no bottled water in my room, wifi kept disconnecting...

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Helpful?
4Thank kontiki7
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience in the hotel . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Frankfurt, Germany
Reviewed 11 December 2016 via mobile

This is a very nice hotel with unexpected big rooms (separated bar/living room - then a sleeping room with a huge king size bed and a bath room which is separated into 2 sections) - very clean, nice, having all facilities you need, again super friendly stuff, 5USD pP Airport Shuttle services, nice little bar, restaurant and breakfast buffet -...

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Helpful?
1Thank JUW65
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Guest: Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
With its unmistakable style and Quality, we belong to ACCOR HOTELS world group, with more than 4,000 hotels around the world. We are in Guatemala City just 8 minutes from La Aurora International Airport, located in the heart of the Living and Financial Center City Area, near the best shopping centers. We have 99 suites with 1 or 2 rooms, with up to 4 connected rooms, all with air conditioning, fully equipped kitchenette, safety deposit box, internet, LCD TV, cable, DVD, work desk, mini bar, electronic locks, windows with noise lock. All our suites have balconies overlooking the city and the volcanoes, business center, restaurant and 4 meeting rooms with a maximum capacity of 200 people. ... more   less 

Additional Information about Mercure Casa Veranda Guatemala

Address: 12 Calle 1 24 | Zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: ₹ 4,331 - ₹ 8,662 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Casa Veranda Guatemala 3.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Mercure Guatemala City
Accor Guatemala City
Mercure Casa Veranda Guatemala Guatemala City
Hotel Style:
#10 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Casa Veranda Guatemala staff and other travellers.
9 questions
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7 months ago

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Questions? Get answers from Mercure Casa Veranda Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You would be much better off staying at the Holliday Inn, Camino Rea or Intercontinental.”
kontiki7, 1 Jan 2017 | Read review
“All rooms have a view.”
DiverDog50, 6 Dec 2016 | Read review
“If you come from El Salvador, ask for the packages that include bus transportation and a three days, two nights accommodation.”
carmengonzalezh, 27 Jun 2016 | Read review
“The room were we stay which was facing the main street was very quite. We could not hear anything.”
seap30, 23 Jun 2016 | Read review
“upper rooms will be good and have nice views.”
DenL_13, 9 May 2016 | Read review
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Prices are for 1 room, 2 adults
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