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229 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel Stofella
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Showing 115: English reviews
Palm Beach Gardens, Florida, USA
Reviewed 27 December 2012

Stayed one night on tour. Had plenty of hot water and room was clean. Breakfasts were adequate. Service staff at hotel very cooperative. Location was good enough for our purposes. Nice woodwork and pretty orchids for decorations.

Thank Mikesflorida
Reviewed 11 December 2012

Stayed at this place for three nights. Can't talk about the location too much but the inside of the building itself is kept clean. I agree it does need some updates. The water was shut off for one morning but they got it back on within a few hours. Breakfast was weak and service mediocre . I would not stay...

Fortaleza, CE
Reviewed 4 December 2012

Even though I have stayed in the Best Western Stofella before I must say that during this trip it has reached my limit. When checking in I had to wait close to 2 hours for my room (I am Best Western Platinum) and service by the reception was absolutely poor. The hotel was fully booked and with a limited area...

Thank AvdV80
Chicago, Illinois
Reviewed 21 November 2012

We enjoyed are 2 nights at this hotel. Clean and comfortable rooms. good water pressure and comfy beds. Free internet service and nice computers you can use. the staff was friendly and helpful. The breakfast buffet was also good. Very convenient location

Thank edal2012
Heredia, Costa Rica
Reviewed 20 November 2012

The hotel is located in the best place in Guatemala City. The service is great, they helped me in all my requests. It is located near to bars, malls, restaurants, etc. If I return to Guatemala, I will go to this hotel.

Thank Roger S
Reviewed 12 October 2012 via mobile

I stayed one night here after flying in from Flores. The staff were less than helpful, they had no ability to let me check in early, even though I had requested it in advance, which meant I waited in the lobby for 1.5 hours.

Thank Can_Fam_Adv
Reviewed 24 September 2012 via mobile

The hotel is in a perfect location to get around. Go shopping, dinning, etc. The hotel has nice rooms and good service. Staff are eager to help you. Since it is not the best city to be walking around they have this "taxi friends" for your service. The only thing I would ask for to be different is for them...

Thank anaefdz
McMinnville, Tennessee
Reviewed 10 June 2012

This hotel is very close to shopping and restaurants.We had a room with air but the air had a stale smell to it, the staff was friendly and courteous. I do wish they had brochures printed with hotel amenities in it and local attractions. We did not know what all the hotel had to offer without going on a search....

Thank travler37110
Miami, Florida
Reviewed 21 May 2012

We had reservations at the Holiday Inn, but when we arrived they told us they were fully booked, they only had suites available but were too expensive. So they reffered us to the Estofella around the corner. $83 a Night including taxes, sounded like a good deal.... nahhh!!! When we arrived the room we got had no AC, only a...

Thank DennisR35
San Juan, Puerto Rico
Reviewed 6 April 2012

This hotel is located in a very active area of the city of Guatemala. Is peaceful, Excellent service although not many employees are fluent with the english they look forward to make you feel at home. Very good rooms, good beds. Fast foods restaurants close by, and breakfast buffet. Walking distance to good restaurants, other hotels, and shopping areas.

1Thank LeonViajante

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Plus Stofella is located in the heart of the zone Viva and ten minutes from the airport. We are surrounded by exclusive stores, office buildings, residential areas and an abundance of restaurants and nightclubs. The Best Western Stofella has luxury rooms fully equipped with automatic locks, cable television, analog dial up dataports, electronic safes and hairdryers. The Trattoria Veneziana Restaurant offer mediterranean and international food you can also ask for room service or have delicious snacks at our Caffee Venezia. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Stofella

Address: 2 Avenida 12 28 | Zona Viva, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: ₹ 4,973 - ₹ 8,536 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Hotel Stofella 3.5*
Number of rooms: 82
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Also Known As:
Best Western Stofella Hotel Guatemala City
Best Western Hotel Stofella
Best Western Guatemala City
Guatemala City Best Western
BEST WESTERN PLUS Hotel Stofella Guatemala/Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Stofella staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem to be good.”
 of 5 bubbles 377jerryw, 3 Dec 2016 | Read review
“I am sure about the other rooms, but for my room I can hear almost everything. I was on the second floor.”
 of 5 bubbles Jean-Wilner, 24 Nov 2016 | Read review
“quiet ,great location, good breakfast, nice employees.”
 of 5 bubbles perrogaruao, 11 Oct 2016 | Read review
“We stayed on 1st floor room 110 - not recommended”
 of 5 bubbles hokie63, 28 Jan 2016 | Read review
“If you are looking for a view forget about it.”
 of 5 bubbles CarlR410, 1 Dec 2015 | Read review
5 of 5