We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Real InterContinental Guatemala

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Real InterContinental Guatemala
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

956 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Real InterContinental Guatemala
See the most recent reviews
Showing 485: English reviews
Reviewed 7 May 2016 via mobile

Nice hotel in a fun part of Guatemala City. It's definitely a change compared to the rest of Guatemala. The area contains lots of nice restaurants and bars and it feels very safe. The hotel has amenities such as room service, multiple bars/restaurants, pool, gym, in-room air conditioning, satellite TV, hot water, etc. They also have a free shuttle van...

 Report
Helpful?
Thank Booth R
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Booth R: Thank you very much for taking the time to write a review about your recent stay in your home away from home. We are happy to hear your appreciation about our services, amenities and location. We look forward to your future stay. Kind Regards, Odalís Guzmán / General Manager

Reviewed 7 May 2016 via mobile

This hotel has everything one could want in luxury, restaurants and extras. The rooms are well appointed, the beds comfortable, the bathrooms large and scrupulously clean and the staff friendly and bilingual. The food is great. There is even a Sushi restaurant and a piano player entertains in the soaring lobby. If you are an Executive member there is a...

 Report
Helpful?
Thank John V
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear John V: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We also extend our most sincere apologies for the inconvenience regarding billing issues. We hope you will visit us again. Sincerely, Odalís...

Atlanta, Georgia
Reviewed 6 May 2016

I am a local, but living outside of Guatemala now, every time we come to visit friends and family we like to stay here, this is with no doubt the best hotel in Guatemala City, is probably also the most expensive one, but the location and rooms have no match, the service is great and they also have free parking...

 Report
Helpful?
Thank Jorge C
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Jorge C: Thank you very much for your review about your recent experience. We are delighted to know we are your first option to stay when coming back to your beautiful Guatemala and that you enjoy Your Best Rest each time you stay with us. We remain with our arms open to your future visits. Kind Regards, Odalís Guzmán...

Fort Lauderdale, Florida
Reviewed 5 May 2016 via mobile

Every single employee remembered my name after the first time and addressed me by my name each time I walked into the hotel. It was a really nice touch and not too common around the world. Everyone was nice. The breakfast was impeccable and delicious. The fresh fruits and fresh baked breads were absolutely delectable. My in room massage was...

 Report
Helpful?
Thank CityandColourful
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear CityandColourful: Thank you very much for taking the time to write such an overwhelming review about your recent experience. We are delighted to hear your appreciation of our staff, breakfast and Spa services. We extend our sincere apologies for the inconveniences regarding noise outside the room and assure you we have already taken actions. We look forward to your...

Los Angeles, California
Reviewed 2 May 2016

This hotel is pretty much perfect in every respect. Great location. You are walking distance or a short taxi ride to great restaurants and other attractions. There's also a large selection of restaurants on site. Free shuttle to the airport. The service is top notch, and the price is great in relationship to the amenities, location and service. Look no...

 Report
Helpful?
Thank mbh65
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear mbh65: Thank you very much for your kind review about your recent stay with us. We are delighted to know you enjoyed Your Best Rest and Experience. We remain with our arms open to your future visits. Kind Regards, Odalís Guzmán / General Manager

Miami, Florida
Reviewed 27 April 2016

Intercontinental Guatemala is for me the best choice of hotels in Guatemala City / Zona 10. From the attentiveness of the personal to the quality of the restaurants and the tastefully and modern rooms, they will make you feel relaxed and safe. Excellent location, a shuttle to the airport (with AC and Wifi)... I will definitely go back.

 Report
Helpful?
Thank Borja T
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Borja T: Thank you for taking the time to write a review about your recent stay in your Home Away from Home. We are delighted to hear your appreciation of our services and your experience with us. We look forward to your future visits. Kind Regards, Odalís Guzmán / Gerente General

Reviewed 21 April 2016

The entire personnel is very professional and courteous. I want to mention couple people. One was a waiter at The Market restaurant by the name Bianca Hernandez. Another one was Graciela from the front desk, excellent! I don't have her last name, but she is an incredible young lady, an asset to the hotel. Also, the host at The Market...

 Report
Helpful?
Thank Fernando D
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Fernando D: Thank you very much for your feedback about your recent, stay in your Home Away from Home. We are happy to hear your appreciation about our most precious asset, our staff. I assure you Blanca and Graciela will receive a well-deserved recognition for their effort. We look forward to welcome you back home. Kind Regards, Odalís Guzmán...

Rosario
Reviewed 20 April 2016 via mobile

I've stayed before in this hotel, and I can now say that after the remodeling of all the rooms it's by far the best option in Guatemala. The bed is one of the most comfortables I've slept in, the gym is great and the staff puts everything to make you feel at home. Bottom line, I would recommend this hotel...

 Report
Helpful?
Thank Capodicapi2
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Capodicapi2: Thank you for taking the time to provide such an inspiring review about your recent experience. We are delighted to hear your appreciation about our renovation, sleep quality, gym and staff services. We look forward to welcome you back home. Kind Regards, Odalís Guzmán / General Manager

San Francisco, California
Reviewed 17 April 2016

Fantastic rooms. Very comfortable beds. The staff and the restaurant was very friendly, knowledgeable and fun. I enjoyed the gym as well. It was clean and well-maintained. The front desk staff was extremely helpful. After returning home I had a question about my bill and was able to email to get more information. Their response was quick and professional and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Ethan C
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear ethan_close: We are grateful for your kind review about your recent stay. We are also delighted to hear your appreciation about our rooms, staff services, gym and time response. We look forward to your future visits. Kind Regards, Odalís Guzmán / Gerente General

Seattle
Reviewed 16 April 2016

First time to Guatemala City, Based on other hotels in the area would probably only stay here or at the Western. Both hotels met my companies security requirements and although the Westin scored more points the Intercontinental was definitely the nicer of the two. Service was good. Wifi was so-so but par for the course with International travel. I will...

Review collected in partnership with this hotel
 Report
Helpful?
Thank adambure
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear adambure: Thank you very much for taking the time to write a review about your recent stay. We are happy to have met your company’s security requirements and that you enjoyed your experience with us. We look forward to your future visits. Kind Regards, Odalís Guzmán / Gerente General

250 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (158)
Viewed
Room/Suite (30)
Viewed
View from Room (7)
Viewed
Hotel & Grounds (20)
Viewed
Dining (18)
Viewed
Bathroom (9)
Viewed
Pool/Beach Area (10)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:30
Videos (1)
Viewed
Other (61)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (92)
Viewed
Room/Suite (40)
Viewed
Dining (15)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guatemala City hotels
0.5 km away
Barcelo Guatemala City
Barcelo Guatemala City
#3 of 48 in Guatemala City
1,291 reviews
0.2 km away
The Westin Camino Real
The Westin Camino Real
#6 of 48 in Guatemala City
639 reviews
0.2 km away
Radisson Hotel & Suites Guatemala City
Show Prices
Show Prices
Show Prices
5.1 km away
Grand Tikal Futura Hotel
Grand Tikal Futura Hotel
#5 of 48 in Guatemala City
536 reviews
4.2 km away
Hotel Vista Real Guatemala
Hotel Vista Real Guatemala
#2 of 48 in Guatemala City
565 reviews
0.1 km away
Clarion Suites Guatemala
Clarion Suites Guatemala
#7 of 48 in Guatemala City
325 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options with a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailor-made cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and views of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; with the fastest Internet connection (100MB), soundproof windows, bedding with 300 thread count egyptian cotton sheets, LCD TVs, alarm clock with iPod connection, wireless telephone and more. Real InterContinental Guatemala is just 2.5 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away from the hotel. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: ₹ 10,537 - ₹ 21,466 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Agoda, IHG, Travelocity, Priceline and Jetsetter so you can book your Real InterContinental Guatemala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Luxury Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#2 Family Hotel in Guatemala City
#2 Business Hotel in Guatemala City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Guatemala staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Real InterContinental Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep up the execelent work”
 of 5 bubbles , 18 Mar 2017 | Read review
“The Club Floor Rooms are quite small and disappointing by IC Standards”
 of 5 bubbles Geoffrey1976, 5 Mar 2017 | Read review
“Upgrade to executive floors, ask for mountain view”
 of 5 bubbles CamSarKidsTravel, 28 Feb 2017 | Read review
“Regular rooms are ok for a couple”
 of 5 bubbles carlosgV3275EU, 3 Feb 2017 | Read review
“Don't get one overlooking the pool in case you want to sleep....”
 of 5 bubbles kerryr180, 10 Dec 2016 | Read review
5 of 5