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Real InterContinental Guatemala

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Real InterContinental Guatemala
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958 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Mexico City, Mexico
Reviewed 19 March 2016

Well located, close to the airport and nice city area.Shuttle to the airport included. Great restaurants, very nice rooms with excellent beds. Feel secure and all the staff is very kind.You can easily take secure taxis at the hotel.

Review collected in partnership with this hotel
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Helpful?
Thank Karina M
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Karina M: Thank you very much for taking the time to write a review about your recent stay. We are happy to hear your appreciation about our location, shuttle service, restaurants, rooms and staff services. We look forward to your future visits. Sincerely, Odalís Guzmán / General Manager

Parkland, Florida
Reviewed 18 March 2016

Nice hotel located in the best area of Guatemala City. I stayed on the executive floor which has a nice lounge that serves breakfast and h'ordeuvres at end of day with good selection of spirits and wines. Room was spacious and very comfortable. I didn't have the opportunity to eat at the restaurants, but ordered room service and everything was...

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Helpful?
Thank Sean D
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Sean D: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Odalís Guzmán / General Manager

Denver, Colorado
Reviewed 16 March 2016

I am an extensive traveler flying almost twice to three times per month out of the United States and I tend to stay in upper scale hotels . This was my first visit to Guatemala and my first day in a true Intercontinental Hotel but it certainly will not be my last . The location was ideal the room was...

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Helpful?
Thank psbmd25
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear psbmd25: Thank you very much for your preference and recent stay in Your Home Away from Home. We are delighted to hear your appreciation about your experience with us, especially from the services received from Alexis Juarez our Chief Concierge who I guarantee you will receive a well-deserved recognition for his effort. We look forward to your future stays....

Tampa
Reviewed 14 March 2016

The Real Intercontinental will give you all the feel of the country's largest city, but with all the amenities of a fine American hotel. Check-in was easy, although my room was not ready on time. Nor was I directed to the special check-in section for IHG Rewards guests. However, everyone at the front desk spoke passable English and I eventually...

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Helpful?
Thank TVDad
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear TVDad: Thank you very much for such a specific review about your recent experience in Your Home away from Home. We are delighted to hear your appreciation of our services and glad you enjoyed Your Best Rest. We look forward to your next visit. Kind Regards, Odalís Guzmán / General Manager

Guatemala City, Guatemala
Reviewed 13 March 2016 via mobile

Our experience at The Market was very good. The food, the variety of options and the service was outstanding. The place and table distribution creates a very pleasant atmosphere. If you are looking for a great place to enjoy great food with your friends and family, this is a great spot, either for breakfast, lunch or dinner.

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Helpful?
Thank Marcogts718
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Marcogts718: Thank you for your kind review about your experience in our The Market Restaurant. We are happy to know you enjoyed your visit. I would like to recommend you our Fish Market on Sundays, I´m sure you will love it. We look forward for your future visits. Kind Regards, Odalís Guzmán / General Manager

Miami
Reviewed 13 March 2016 via mobile

I've been staying at the Real InterContinental in Guatemala for almost 8 years. The service is amazing! The staff is extremely friendly and accommodating, which is always a pleasure when traveling. The rooms are clean and spacious and that is always a plus.

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Helpful?
Thank Donna S
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Donna S: Thank you for your preference and loyalty during these 8 years. We are happy to know you keep enjoying your Best Rest and Experience each time you stay with us. We remain with our arms open to receive you again in Your Home Away from Home. Kind Regards, Odalís Guzmán / General Manager

Denver, Colorado
Reviewed 12 March 2016

Ok Have stayed at this hotel for over 10 years. I have watched all the changes and 99% are great. Please bring back the bacon at the breakfast buffet😗 Add a degree or to to jacuzzi and we are 100% Love the staff

Review collected in partnership with this hotel
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Helpful?
Thank PERRYDYEASGCA
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear PERRYDYEASGCA: Thank you very much for taking the time to write a review about your experience in Your Home Away from Home. We are happy to know that after 10 years you keep enjoying your best rest and our continuous improvements. I assure you will take into consideration your feedback about the bacon in breakfast and temperature of the...

Jacksonville, Florida
Reviewed 10 March 2016

This is where I normally stay when in Guate. This is everything you would expect from the InterContinental. Luxury, great appointments, friendly, helpful and knowledgeable staff and decent on-site restaurant. It is also very close to some good restaurants within walking distance.

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Helpful?
Thank Jay G
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Jay G: Thank you for your preference and feedback about your experience in Your Home Away from Home. We are happy to provide Your Best Rest and Service every time you stay with us. We hope to keep have having the honor to serve you. Kind Regards, Odalís Guzmán / General Manager

Miami, Florida
Reviewed 10 March 2016 via mobile

The Market restaurant it's great, food it's great but better is the service I always get from Enrique, Alberto and their team, Cesia, Pamela and Iris among others. They really understand what a good service means...!!! Thank you guys for all.

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Helpful?
Thank Hugo S
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Hugo S: Thank you for taking the time to write a review about your recent experience. We are happy to hear your appreciation about the service at The Market restaurant especially from Enrique, Alberto, Cesia and Pamela; I assure you they will receive a well-deserved recognition for their effort. We look forward to your next visit. Kind Regards, Odalís...

Edgartown, Massachusetts
Reviewed 7 March 2016

Good neighborhood, close to the airport, free airport transportation, good service, very comfortable room, good wifi. A package rate that included breakfast got me an excellent meal in elegant surroundings. A minor complaint: one can hear muffled jet noise.

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Helpful?
Thank Gregory P
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Gregory P: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Odalís Guzmán / General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options with a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailor-made cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and views of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; with the fastest Internet connection (100MB), soundproof windows, bedding with 300 thread count egyptian cotton sheets, LCD TVs, alarm clock with iPod connection, wireless telephone and more. Real InterContinental Guatemala is just 2.5 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away from the hotel. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: ₹ 10,537 - ₹ 21,466 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Spa Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#2 Business Hotel in Guatemala City
#2 Family Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Guatemala staff and other travellers.
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Questions? Get answers from Real InterContinental Guatemala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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