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Real InterContinental Guatemala

1,182 reviews
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Traveller (238)
Room & Suite (94)
Dining (37)
Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“great hotel”(41 reviews)
“business trip”(32 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,182)Write a Review
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All reviewsmarket restaurantgreat hotelbusiness tripsushi restaurantfifth floorthe club loungeroom servicethe entire staffnice gymfavorite hotelbreakfast buffetcentral americabusiness centercomfortable roomssafe areafree shuttle to the airportzona viva
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111 - 115 of 567 reviews
Reviewed 10 November 2016 via mobile

Luxurious and great business hotel. Several restaurants to choose from with inviting menus, good Guatemalan food well prepared and friendly staff. Rooms are comfortable and internet is fast, really fast. And on top they have good conference facilities, you name it they'll take care if...More

Thank Frans C
Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 11 November 2016

Dear Frans C: Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kind Regards,...More

Reviewed 7 November 2016

Only stayed for one night before flying out of GC early morning, but whole stay was wonderful. Greeted warmly on arrival and had access to Club InterContinental. Staff were attentive and lovely, striking up conversation and even noted our birthday's had just passed when checking...More

Thank raegirl88
Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 9 November 2016

Dear raegirl88: Thank you very much for taking the time to write a review about your recent stay. We are delighted to know you enjoyed your Best Rest and Experience. We look forward to your future visits. Kind Regards, Odalís Guzmán / General Manager

Reviewed 6 November 2016 via mobile

I usually choose this hotel when traveling to the capital of Guatemala. The hotel staff is great and very willing to accommodate you and provide a high level of service. The pool is awesome. The rooms are a decent size and always very clean. Would...More

Thank Olga V
Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 9 November 2016

Dear Olga V: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Odalís Guzmán...More

Reviewed 1 November 2016

I had a wonderful stay at this hotel. I did not experience any language barrier being an English speaker.The Check in and Check out process was very efficient. The staff was always helpful and very pleasant. Breakfast was delightful and provided the perfect start to...More

Thank HappyGlobalTraveller
Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 9 November 2016

Dear HappyGlobalTraveller: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Odalís Guzmán /...More

Reviewed 1 November 2016

it was a wonderful experience to work with people that surpass your expectations, they make the difference, our event was successful thanks to the outstanding service they provide. we travel around the globe, and very few facilities we can say "i'll be back"More

Thank Julio S
Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 3 November 2016

Dear Julio S: Thank you very much for your preference and for taking the time to write a review about your recent experience in your Home Away from Home. We are delighted to know you enjoyed your Best Rest. Kind Regards, Odalís Guzmán / General...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Shuttle Bus Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 155 - US$ 268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#2 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 155 - US$ 268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#2 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (238)
Room & Suite (94)
Dining (37)
Pool & Beach (11)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
ilyushka33
13 July 2017|
AnswerShow all 2 answers
Response from Ssstuffin | Reviewed this property |
Hello and I am so sorry I never received the message. They have ample space to transport and I know they start from the hotel at 5:00 am and last pickup is 11:00pm.
0
Votes
Naomi2Travel
3 March 2017|
AnswerShow all 7 answers
Response from Frans C | Reviewed this property |
This fine hotel has a shuttle service which I've used too, they're open for checkin as far as I know 24hrs, but please check their website to be 100% sure. You'll enjoy the hotel!!
0
Votes
Albert K
22 March 2016|
AnswerShow all 3 answers
Response from Carlos M | Reviewed this property |
I recommend you phone to the hotel and ask pic you up. They have shuttle every 30 minutos hotel-airport-hotel, but at google you can find Real Intercontinental Guatemala Phone and request it. Have a nice trip.
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Room Tips
"Eat included breakfast meals downstairs for a better selection unless you want some privacy"
Read review
"I like the city view."
Read review
"Far away from elevator shaft."
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"The rooms are perfect no need to improve"
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