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Hotel Vista Real Guatemala

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Traveller (323)
Room & Suite (232)
Dining (47)
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Overview
  • Excellent68%
  • Very good20%
  • Average5%
  • Poor4%
  • Terrible3%
Travellers talk about
“beautiful hotel”(28 reviews)
“main road”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (681)
There are newer reviews for Hotel Vista Real Guatemala
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Traveller rating
158
58
13
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12
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158
58
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12
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All reviewsbeautiful hotelgrand class suitemain roadbusiness loungebusiness floorbusiness tripmaster suitereal guatemalastayed two nightsrestaurant staffbreakfast buffet isroom servicebusy cityother hotelsfree shuttlelake atitlanrooms are comfortable
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11 - 15 of 255 reviews
Reviewed 3 January 2018 via mobile

We have been to other hotels in Guatemala but without a doubt Hotel Vista Real is the best colonial luxury hotel, and without doubt the food and attention are part of that very pleasant detail, the waiter Elmer made our experience even better with a...More

Thank Jhoana C
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 30 January 2018

Dear Jhoana C Thank you for sharing your feedback; it encourgages us to continue working to provide all of our guests a pleasant stay during their visit to Guatemala. We are more than glad to know you enjoyed the food and attention of our staff,...More

Reviewed 2 January 2018

The hotel is nice, breakfast is delicious but was not included in the room but it's worth the extra $20. The rugs in the room seem a bit old but other than that the room is nice and clean, the bed is confortable and there's...More

Thank rhobbc
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 30 January 2018

Dear rhobbc Thank you for sharing your oppinion of your recent stay, it is nice to hear the service provided was of your satisfaction. It is pleasure to inform you we are in process of renovating our facilities, one of the items taken into consideration...More

Reviewed 12 December 2017

This hotel is absolutely beautiful! It is has beautiful gardens and landscape. It has an open air atmosphere, but also climate controlled sections as well. This is a luxury line hotel original to Mexico that came to Guatemala City about 20 years ago. The hotel...More

Thank Nick J
Reviewed 10 December 2017

Our stay was very pleasant in the beautiful kept hotel, One thing i like to suggest is that reception staff should stop indicating to guests that they are lucky to get the last room available when they have difficulty finding a properly valid reservation;it is...More

Thank jorge S
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 13 January 2018

Dear jorge S Thank you for taking the time in providing us with your feedback and your suggestions; we are more than glad to know you had a pleasant stay. We have encourage Karin to keep her professional and efficient service, that will assure a...More

Reviewed 26 November 2017

From my first step through the door, to the impeccably clean room with marble bathroom and 20'+ high ceilings. We enjoyed the amazing buffet breakfast and the staff went above and beyond when they put together an adorable mini birthday cake complete with wishing me...More

Review collected in partnership with this hotel
Thank dragonades
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 13 December 2017

Dear dragonades We are very thankful for taking the time to let us know about your last exprience with us, we feel proud to read you enjoyed our breakfast , the hotel grounds, the cleaness of the room and about the kind and polite treatment...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 107 - US$ 240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Guatemala City
#1 Family Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#7 Romantic Hotel in Guatemala City
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 107 - US$ 240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Guatemala City
#1 Family Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#7 Romantic Hotel in Guatemala City
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (323)
Room & Suite (232)
Dining (47)
Pool & Beach (23)
Amenities (14)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
Ask a question
mslorrainebagnall
11 April 2017|
AnswerShow all 4 answers
Response from VistaRealGuatemala | Property representative |
Yes, the hotel provide towel for pool area.
0
Votes
Google Translation
Shirley A
30 July 2016|
AnswerShow all 5 answers
Response from Min108 | Reviewed this property |
Breakfast seems to be included in some packages. I arranged a ride to the airport from the hotel at the front desk but if you need a pick up from the airport I would suggest e ailing the hotel.
0
Votes
Kathleen A
1 November 2015|
AnswerShow all 2 answers
Response from Mario P | Reviewed this property |
15 to 30 minutes with traffic
0
Votes
Room Tips
"Ask for a room not facing the freeway."
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"Choose a view with a view toward the mountains."
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"Insist on a room with a soft or medium bed. My last two rooms had a mattress so hard it was really a torture..."
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"Request a room in the higher floors so you get a better view"
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