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Hotel Vista Real Guatemala

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Hotel Vista Real Guatemala
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538 Reviews from our TripAdvisor Community

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Showing 211: English reviews
San Jose, Costa Rica
1 review
Reviewed 2 weeks ago via mobile

I visit this hotel at least twice a month cause I'm a crew member and the airline leave us there. Always a warm welcome even in the shuttle bus, like Jeffry Donis one of the drivers. The rooms are very comfy and the food is excellent either the buffets or the room service.

Helpful?
Thank Alejandro D
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Alejandro D We really appreciate the time you invested giving us your Review, this is also very helpfull for other travellers, we feel proud to know that the hotel liked you pretty much, but mainly because our personnel specially Jefry Donnis made you feel special at the hotel, we have given a congratulation letter from the management to him.... More 

Puerto Rico
1 review
Reviewed 3 weeks ago

Service perfect , Carlos Diaz an excellent person!, makes me feel at home!beautiful suite, enough space and very confortable. On business lounge more salty snacks should be available, not sweet breads for the night or oranges. I do prefer fruits like grapes (red and green) , dips, very near to zona la pradera , airport and malls

Helpful?
Thank PLZELAYA
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear PLZELAYA Thank you very much for taking the time to give us your review, thank you for the suggestions about the snacks, we will be taking care of it, and also for letting us know how important was for you the service that our personnel gave you specially mister Carlos Diaz, it is great to know that your service... More 

West Palm Beach, Florida
2 reviews
Reviewed 3 weeks ago

I am a frequent world traveler for business and pleasure. This hotel is in my top 5 of all time. What makes it be part of my list? The absolute best service there is. I am in the business floor, amazing suite, everything you can ask for. They have an exclusive business lounge for these suites and Mr Carlos Diaz... More 

Helpful?
Thank jperez7997
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Estimado jperez7997 We feel proud to read that your overall experience has been overexceeded, not only for the beauty of the hotel but mainly for the service of our personnel, specially Mister Carlos Diaz, he is receiving a special letter from the management of the hotel, to give him the honor he deserves for making you feel special during your... More 

Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

Today I was in this Hotel for business, Fabuestero a radio station in Guatemala has once sunday every month an event called "Tardes Chapinas". This event costs aprox Q 250.00 (US $ 35.00 p/p) and includes buffet. This event is about hearing and dancing with marimba, the national instrument of our country Guatemala. The Hotel is one of a kind... More 

Helpful?
Thank Elchichagt
Mexico City, Mexico
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

I just came back from a business trip to Guatemala City, experience at the hotel is great with respect to architecture, the place is simply fantastic, absolutely out of the ordinary. One important thing is that rooms were not thought for business travelers... too dark (very poor lighting, even at the work station the room has). Concerning operating conditions, especially... More 

Helpful?
Thank jose_a_rojas
California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

I went o Guatemala on a work trip and decided to stay at Hotel Vista Real. My recommendation is safety first. Guatemala can be dangerous so make sure you arrange transportation through the hotel to pick you to and from the airport. The hotel staff took a while to check us in because we had arrived early and our room... More 

Helpful?
Thank ErikaWineandTravels
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear erikabeach4 Thank you for your Review, this is very helpfull not only for the hotel but also for the future travellers, thank you very much for letting us know the things that went over your expectations, but also for letting us know our opprtunity areas where it is due. We are lokking forward to see you again at the... More 

Austin, Texas
Level Contributor
77 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 October 2016 via mobile

My husband and I stayed two nights in this hotel because I had my birthday celebration in this hotel for 70 people. Transportation from the airport to the hotel is included. I personally went to the front desk to make sure they had all the flight details early in the morning.... Unfortunately, no one went to pick him up at... More 

Helpful?
Thank RJessee
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear RJessee Thank you very much for taking the time to give your feedback and pointing us when something went wrong when it is due, we have been trying to contact you since you left but the e-mail does not go through it gets automatically replied back to us, how ever we know you are coming back on the 28th,... More 

Henderson, Nevada
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 October 2016 via mobile

Very attentive staff. They really do take care of you. Hotel's restaurant is good. They have a huge breakfast buffet that is not only favored by the hotel guests but also locals. The bar is small and intimate. The bar was Juan Carlos, so I gave him the nickname of "El Rey" (same game as the King of Spain). The... More 

Helpful?
Thank MichelleVacationer
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear MichelleVacationer We feel proud to read that your stay was over your expectations, thank you very much for taking the time to give us your comments, this is very helpfull for other travellers to support their decition to stay in a hotel. We are looking forward to see you again. Best Regards, Mariano Beltranena General Director More 

Guatemala City, Guatemala
1 review
Reviewed 17 October 2016

Great Place to celebrate your wedding, the venue is incredible, the staff is just amazing, the food is great, I really recomend you celebrate your dream wedding there! The people that work there are really nice,

Helpful?
Thank mprendes
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review
Google Translation

Estimada mprendes Muchas gracias por tomarse el tiempo en darnos sus comentarios y principalmente en darnos el detalle de que... More 

1 review
Reviewed 3 October 2016 via mobile

Hi all, Vista real is good place to live, here hotel management staff is pretty good and friendly. You will enjoy your stay. But the mail issue here is the food. Since 10 year the same menu has been served. And they don't chef don't bother whether it is cooked or not , many a time papa(potato) remains uncooked but... More 

Helpful?
Thank Ram C. S. R
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Ram C. S. R Thank you very much for your review we are proud to know that the service of all our staff its been great during your stay, related to the issue you mentioned about the F&B quaility and variety thank for giving us the chace to talk personally about that and let us do something to your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Hotel Vista Real Guatemala

Address: Km.9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: ₹ 7,677 - ₹ 18,781 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Vista Real Guatemala 4.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hotel Style:
#1 Family Hotel in Guatemala City
#1 Business Hotel in Guatemala City
#2 Luxury Hotel in Guatemala City
#7 Romantic Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Vista Real Guatemala staff and other travellers.
11 questions
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Philadelphia, Pennsylvania, United States
over a year ago
over a year ago
Buenos Aires, Argentina

See all questions (11)

Questions? Get answers from Hotel Vista Real Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite is perfect!,,”
 of 5 bubbles PLZELAYA, 10 Nov 2016 | Read review
“Rooms facing internal garden are much quieter, as hotel is located at a very busy avenue (rooms have double glass windows).”
  • This is how the work station area looks like... at noon
  • Very nice bathroom...
 of 5 bubbles jose_a_rojas, 7 Nov 2016 | Read review
“All rooms are very well oriented,and no noise is near by”
 of 5 bubbles mprendes, 17 Oct 2016 | Read review
“ask for a room at the back away from the busy road.”
 of 5 bubbles Margaret7242, 22 Aug 2016 | Read review
“I would suggest to request an inside room to be a little more quieter. Third floor to me is the best one.”
 of 5 bubbles mromero28, 29 Jun 2016 | Read review
5 of 5
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