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Holiday Inn Guatemala

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Traveller (160)
Room & Suite (217)
Dining (34)
Overview
  • Excellent26%
  • Very good47%
  • Average16%
  • Poor8%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (477)
There are newer reviews for Holiday Inn Guatemala
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98
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24
10
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46
98
46
24
10
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All reviewshard rock cafeduring rush hourfree shuttle to airportbusiness tripnice hotelzona vivaclose to the airportroom was largeoutdoor poolspeak englishbeds were comfortablebusiness hotelzoneguatemalainternetcountryvolcano
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81 - 85 of 224 reviews
Reviewed 31 October 2015

We stayed at the beginning and end of a medical mission with a large group,of volunteers and were extremely disappointed with the standards of practice and quality of stay for a holiday inn. In the USA the holiday Inn chain is not exceptional, but nevertheless...More

Thank 325lolo
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 31 October 2015

Dear 325lolo: Thank you very much for taking the time to make your comments regarding your experience with us. We are very sorry have not filled your expectations during your stay with us, we express our sincere apologies for what happened, we have taken note...More

Reviewed 25 October 2015 via mobile

A good value business hotel; limited charm but good location and decent food. Professional and friendly service. Watch out for pool area during weekends as it is often used for children's birthday parties - not the place to relax after a hectic work week.More

Thank Anna T
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 26 October 2015

Dear Anna T: Is great to see that guests like you takes the time to comment about our property, thing that we appreciate a lot. We love to hear that our location was one of the most important factors and convenient for you, and it...More

Reviewed 20 October 2015

I stayed here for business and was very satisfied. My room was quite nice and spacious with a very comfortable bed. The bathroom (particularly the bath/shower) was a bit dated but nothing terrible. The A/C was a bit tricky but given the cold temperatures outside...More

Thank MADtraveler718
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 22 October 2015

Dear MADtraveler718: We are pleased that our facilities have fulfilled your expectations, we are aware that we have some areas to improve and are working on them. We appreciate your remarks and we will let know your observations to the departments involved for making necessary...More

Reviewed 9 October 2015

I travel extensively for business and leisure. One of the most important aspects of the first impression a traveler gets of a hotel is its front desk staff. Well, at Holiday Inn in Guatemala City this was totally devoid of any semblance of training of...More

Thank chinamom62
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 10 October 2015

Dear chinamom62 Thank you for your comment about our hotel. We appreciate that you take the time to let us know how you feel staying with us. We are very sorry because we have not filled your expectations during your stay with us, we express...More

Reviewed 9 October 2015 via mobile

They could be able to check at least the type of room requested and give you s room according to the tier I have. Room was clean, air system control is from 1965 maybe or when hotel first opened... Staff helping cleaning the room and...More

Thank o c
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 10 October 2015

Dear o c: Thank you for your comment about our hotel. We appreciate that you take the time to let us know how you feel staying with us. We love to hear that our location was one of the most important factors and convenient for...More

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Best Value Properties in Guatemala City, Guatemala
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 82 - US$ 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Guatemala City
#15 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 82 - US$ 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Guatemala City
#15 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (160)
Room & Suite (217)
Dining (34)
Pool & Beach (30)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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ccaddell
19 May 2015|
Answer
Response from geomara F |
4pm
0
Votes
Room Tips
"Ask for high floors 14+15 are the best floors. Corner Rooms are Jr Suites"
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"Specify that you do not want a room near construction work. Higher floors do not have balconies."
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"All the rooms are GREAT. They have been remodeling the entire hotel top to bottom for 2 years and it is very..."
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"Pay a little more for a suite or business room. Ask for upper floor."
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