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Holiday Inn Guatemala

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Holiday Inn Guatemala
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360 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Alberta
Reviewed 19 March 2015

I stayed at the Holiday Inn in March. This was my second time to Guatemala City and first time at the Holiday Inn. Location: excellent location with many different restaurants and bars within walking distance. 5-10 minute taxi from the airport. Cost of taxi from hotel to airport is $10 USD. Same going from airport to hotel. Service: average. People...

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Helpful?
1Thank Mark W
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Mark W: Thank you for taking the time comment about your stay and about our hotel, comments from guests like you make us want to do our job better every day. We appreciate your remark and we will let know your observations to the departments involved. We understand you have a lot of choices when you book your hotel...

Austin, Texas
Reviewed 15 March 2015 via mobile

Located in a very accessible, new and happening part of town. It's more fancy and has more amenities than what you expect for the brand. The rooms are comfortable and very spacious. Personally, i would revamp the bathrooms, but overall a very comfortable stay.

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Helpful?
Thank celiadalmau
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear celiadalmau: Thank you for taking the time to comment about your stay with us. Comments from guests like you make us want to do our job better every day. We appreciate your remarks and we will let know your observation to the department involved. We understand that you have a lot of options about hotels in our country and...

Melbourne, Australia
Reviewed 14 March 2015

This Holiday Inn delivered all I expected from the chain and in the price range - large well equipped rooms, courteous & efficient service and convenient location. I caught the Pullmantur bus to El Salvador early next morning just outside the hotel so it all worked out well as I had hoped

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Helpful?
Thank Glyn W
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Glyn W: Is great to see that guests like you takes the time to comment about our property, thing that we appreciate a lot. We love to hear that our facilities and service have fulfilled your expectations. We understand that you have a lot of options about hotels in our country and we are very thankful that you choose...

Mumbai, India
Reviewed 14 March 2015 via mobile

I stayed here for 3 days during my business trip ... I had a wonderful stay during these days... Hotel is located at a posh area with hrc right in front ... Staff is very friendly and food is also nice... Being vegetarian I could find a lot of options for breakfast ....

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Helpful?
Thank manogya26
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear manogya26: Thank you for sharing your comments about your stay with us. We love to hear that our location was one of the most important factors and convenient for you. and we are pleased that our facilities have fulfilled your expectations. We are committed to make our guests feel welcome when they stay with us and it is great...

Miami, Florida
Reviewed 13 March 2015

Stay here regularly (10-12 times per year) and find the service staff friendly and helpful. Good breakfast and reasonable food. Special mention: during my last stay I had to do an impromptu check out the day before I was supposed to at 330pm, and the receptionist very nicely requested authorization from her manager to not charge for the last night,...

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Helpful?
Thank 1954Moon
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Estimado 1954Moon: Thank you for taking the time to let us know about your experience with us, We are very greatful for your comment. We love to hear that our location was one of the most important factors and convenient for you. and we are pleased that our facilities have fulfilled your expectations. We are committed to make our guests...

Gurgaon, India
Reviewed 6 March 2015 via mobile

It was noisy , smoky and a bit different when I returned to the hotel that afternoon. Was it a protest? Or an attack? I being from India..hearing of all the violence this region has to witness... No! This was a celebration! Of one of the most popular soccer teams being escorted to their bus standing outaide the hotel. That's...

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Helpful?
Thank Hamendra T
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Hamendra T: Thank you for sharing your comments about your stay with us. We love to hear that our location was one of the most important factors and convenient for you. We appreciate your remarks and we will let know your observations to the departments involved. We know you have many choices when it comes to lodging and we...

Iowa
Reviewed 5 March 2015

Stayed here for three nights in November 2014. Short commute from the airport and they have a shuttle that was very quick. Rooms wer nice and clean - similar if not better than some US Holiday Inns. The breakfast was good with nice omelets and selection of fruit among other items. Other meals were only so-so off the menu. There...

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Helpful?
Thank wjoiner
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Estimado wjoiner: Is great to see that guests like you takes the time to comment about our property, thing that we appreciate a lot. We love to hear that our facilities and service have fulfilled your expectations. We understand that you have a lot of options about hotels in our country and we are very thankful that you choose us...

Rio Rancho, New Mexico
Reviewed 19 February 2015 via mobile

I stay here 6 to 8 times a year. Bell staff are friendly and helpful. Reception are professional and multilengual. Restaurant is usualy empty & pricy but serves good food. No heat in the winter can suck on very cold nights.

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Helpful?
Thank 66gto66c10
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear 66gto66c10: Thank you for taking the time to let us know about your experience with us, We are very greatful for your comment. Is great to see that our staff is doing a great job with our clients, we appreciate your remarks and we will let the people involved know about them. Looking forward to have your visit again....

Lynchburg, Virginia
Reviewed 8 February 2015

Parts of the room I was in were quite shabby. The lobby didn't match the room. Housekeeping was average. There is no concierge. This was a safe place to stay in, but could be so much better. Upon checkout, my bill was not accurate. I was in a hurry, so I didn't notice it until I was gone.

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Helpful?
Thank captainroberto
oordonez, Guest Relations Manager at Holiday Inn Guatemala, responded to this review

Dear captainroberto: Thank you for sharing your comments about your stay with us. We love to hear that our location was one of the most important factors and convenient for you. We appreciate your remarks and we will let know your observations to the departments involved. We know you have many choices when it comes to lodging and we hope...

Moorestown, New Jersey
Reviewed 7 February 2015

Here's my list of pros and cons: Pros- comfortable, quiet room Fitness center- yes and things work Business center- they have one but I did not use it Nice restaurant Nearby grocery story Seemed like a safe area to walk around Friendly helpful staff Cons: No free breakfast Restaurant very exensive Airport shuttle takes the scenic route so plan for...

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Helpful?
Thank Sue T
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Sue T: Thank you for taking the time to comment about your stay with us. Comments from guests like you make us want to do our job better every day. We appreciate your remarks and we will let know your observations to the departments involved. We understand that you have a lot of options about hotels in our country...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located in the heart of 'The Life Zone' next to business, financial and entertainment centers. Only 5 minutes from La Aurora International Airport. The Holiday Inn Guatemala offers 194 rooms and 10 Jr. Suites with kitchenette, all of them decorated to provide comfort and a peaceful stay to our guests. With a choice of mountain or city view, wall to wall carpeting, cable TV, safety deposit box inside the room, two telephone extensions, wireless internet, central air conditioning, radio and alarm clock, coffee maker, iron and ironing board and electronic keys. For your convenience,Holiday Inn Guatemala provides business center facilities. Seven meeting rooms and audiovisual equipment for conferences and events from 10 to 300 people. ... more   less 

Additional Information about Holiday Inn Guatemala

Address: 1a. Avenida 13 - 22 | Zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: ₹ 5,999 - ₹ 8,357 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Guatemala 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City
Guatemala City Holiday Inn
Holiday Inn Guatemala Guatemala City
Hotel Style:
#9 Luxury Hotel in Guatemala City
#16 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Guatemala staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Guatemala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles Baja5557, 17 Nov 2016 | Read review
“I would say any room is good. I stayed on the 6th floor and the view from the balcony was very nice.”
 of 5 bubbles mromero28, 29 Jun 2016 | Read review
“They offer packages with bus transportation from El Salvador at competitive rates. Ask for them with Pullmantur.”
 of 5 bubbles carmengonzalezh, 26 Jun 2016 | Read review
“make the reservations as much time in advance as possible.. find real good deals.”
  • view form the balcony on the 15th floor
  • another view from the balcony on the 15th floor
  • View from the balcony on the 15th floor
 of 5 bubbles Viajero447, 17 May 2016 | Read review
“The elevators are the slowest in Central America! Consider taking the bus. It's more convenient than flying to San Salvador.”
 of 5 bubbles Worrycrossroads, 23 Mar 2016 | Read review
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