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Holiday Inn Guatemala

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Traveller (160)
Room & Suite (216)
Dining (34)
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Overview
  • Excellent26%
  • Very good47%
  • Average16%
  • Poor8%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (481)
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98
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24
10
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47
98
46
24
10
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All reviewshard rock cafeduring rush hourfree shuttle to airportbusiness tripnice hotelzona vivaclose to the airportroom was largeoutdoor poolspeak englishbeds were comfortablebusiness hotelzoneguatemalainternetcountryvolcano
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11 - 15 of 225 reviews
Reviewed 24 October 2017

This is my 3rd hotel stay in Guatemala City and here is my ranking – 1st Barcelo, 2nd Courtyard, 3rd Holiday Inn. On the plus side, the location is really good, surrounded by a number of good places to eat (Kacao, Mario’s, Restaurante Griego, Casa...More

Thank Ga11ego_Ingles
Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 26 October 2017

Dear Ga11ego_Ingles: Thank you very much for taking the time to make your comments regarding your experience with us. We love to hear that our location was one of the most important factors and convenient for you, we are aware that we have some areas...More

Reviewed 26 September 2017

We were booked in room 816. I have no complaints about the room it was very nice. However at 6 a.m. we were awakened by non stop VERY LOUD hammering. I called the front desk and told them. I figured that they would tell them...More

Thank Yvonne R
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 28 September 2017

Dear Yvonne R: Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope...More

Reviewed 4 September 2017

I have been traveling into Guatemala for over 15 years and have seen how this hotel has been renewing itself. Now it is a very nice option to stay for business and family. The only suggestion to make is that they need to add power...More

Thank AQUARIUS0265
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 5 September 2017

Dear AQUARIUS0265 Thank you very much for taking the time to make your comments regarding your experience with us. We are glad that you enjoyed your stay with us and we are pleased that our facilities have fulfilled your expectations, we are aware that we...More

Reviewed 29 August 2017

We needed a night in Guatemala City prior to our flight home. We appreciated the shuttle to the airport which was on time. The front desk was helpful with printing our boarding passes. Our room was quiet and clean.More

Thank tandjreed
Response from oordonez, Front Office Manager at Holiday Inn GuatemalaResponded 30 August 2017

Dear tandjreed Thank you very much for taking the time to make your comments regarding your experience with us. We are glad that you enjoyed your stay with us and we are pleased that our facilities have fulfilled your expectations. It is great to see...More

Reviewed 25 August 2017 via mobile

I stayed at the 18 th floor the suite was nice and clean but there was always a bad smell coming from the bathroom! Der Service ist Ok und das Hotel sehr gut gelegen, Gute Restaurants in der nähe! Das Frühstücks Angebot ist okMore

1  Thank roberto M
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 29 August 2017

Dear roberto M Thank you very much for taking the time to make your comments regarding your experience with us. We appreciate your remarks and we will let know your observations to the departments involved. We would like to serve you at the next opportunity...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 96 - US$ 142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Guatemala City
#15 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 96 - US$ 142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Guatemala City
#15 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (160)
Room & Suite (216)
Dining (34)
Pool & Beach (30)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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ccaddell
19 May 2015|
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Response from geomara F |
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Room Tips
"Ask for high floors 14+15 are the best floors. Corner Rooms are Jr Suites"
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"Specify that you do not want a room near construction work. Higher floors do not have balconies."
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"All the rooms are GREAT. They have been remodeling the entire hotel top to bottom for 2 years and it is very..."
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"Pay a little more for a suite or business room. Ask for upper floor."
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