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Holiday Inn Guatemala

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Holiday Inn Guatemala
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360 Reviews from our TripAdvisor Community

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Showing 189: English reviews
1 review
Reviewed 5 days ago NEW

So I am currently staying for three nights. I read the review the food was horrible but I was exhausted and ordered a tuna sandwich for dinner, it was awful if you can´t get a tuna sandwich right something is wrong with the kitchen. The shower head does not work properly and when I got of the shower there was... More 

Helpful?
Thank Monica H
Ensenada, Mexico
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago

Just stayed here this week and must share what happened. The room was ok but there was only one TV station in English. CBS from Miami. Thats it so if you don't speak Spanish be prepared to learn on your down time. I ordered a stack sandwich in the restaurant and what I got was a piece of meat that... More 

Helpful?
Thank Baja5557
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Baja5557 Thank you very much for taking the time to make your comments regarding your experience with us. We are very sorry have not filled your expectations during your stay with us, we express our sincere apologies for what happened, we have taken note of your comments, which will be forwarded to the departments concerned to take immediate action.... More 

Birmingham, Alabama
Level Contributor
241 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 2 weeks ago via mobile

I stayed a total of 3 nights at differing times of the week. King room on 11 and double on 8. Bathrooms are very updated and sleek. Overall it's a room - water pressure on 11 was better than 10. Nice on premise restaurant, cute gift shop, airport shuttle...a/c worked great! Comfy beds & quiet at night. Bell staff very... More 

Helpful?
Thank amandabgraves
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear amandabgraves: Thank you very much for taking the time to make your comments regarding your experience with us. We are glad that you enjoyed your stay with us and we are pleased that our facilities have fulfilled your expectations. We would like to serve you at the next opportunity Best Regards, More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

A 1970's cell-block-type hotel – musty, smelly, tiny rooms. They did however, since it was already late upon arrive, take us around to check several other rooms and finally found one that was not so bad. Beware if you are doing business at this property. We were conducting interviews of several local people in the room, but had lots of... More 

Helpful?
1 Thank George R
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear George R: Thank you very much for taking the time to make your comments regarding your experience with us. We are very sorry have not filled your expectations during your stay with us, we express our sincere apologies for what happened, we have taken note of your comments, which will be forwarded to the departments concerned to take immediate... More 

2 reviews
Reviewed 4 weeks ago via mobile

Hotel in a very convenient location and nice atmosphere. Nice breakfast. Beds very comfortable and rooms decent size. Only issue is rooms are somewhat noisy from nearby nightclubs at night. Especially bass noise.

Helpful?
Thank Rob H
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Rob H: Thank you very much for taking the time to make your comments regarding your experience with us. We appreciate your remarks and we will let know your observations to the departments involved. We would like to serve you at the next opportunity Sincerely, More 

Dhaka Division, Bangladesh
Level Contributor
104 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 October 2016 via mobile

This is my 2nd time stay holiday inn Guatemala. I stayed this hotel 1st time Maybe 2015 in April and that time was not enjoyed my staying. But this time really I am enjoying my staying. They are refurbished all of their room and lobby area. Stuff are more professional and good approaches with customer. I really like reception stuff... More 

Helpful?
Thank Mehedi44
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Mehedi44: Thank you very much for taking the time to make your comments regarding your experience with us. We are glad that you enjoyed your stay with us and we are pleased that our facilities have fulfilled your expectations. We appreciate your remarks and we will let know your observations to the departments involved. We would like to serve... More 

Budapest, Hungary
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 October 2016 via mobile

We stay here for vacations. Our rooms was old and needs some maintenance. A/C not working well also. Wifi was ok. Gym facilities are very nice also the pool. The best is the location, in the " zona viva" of Guatemala, lots of restaurants around , shops. Price was average. Personal at front desk can improve.

Helpful?
Thank arreaga0509
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear arreaga0509: Thank you very much for taking the time to make your comments regarding your experience with us. We appreciate your remarks and we will let know your observations to the departments involved. We would like to serve you at the next opportunity Sincerely, More 

Hoboken, New Jersey
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2016 via mobile

The hotel is in a great location and far superior to US hotels from the chain, much like Raddison and other properties. That said I found the prices a bit high. Q150 for a lunch portion of chicken stew or Q75 for an omelet and fruit was a bit high for what you got. However, I find this is there... More 

Helpful?
Thank cbg822016
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear cbg822016: Thank you very much for taking the time to make your comments regarding your experience with us. We are very sorry have not filled your expectations during your stay with us, we express our sincere apologies for what happened, we have taken note of your comments, which will be forwarded to the departments concerned to take immediate action.... More 

Toronto, Canada
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 September 2016

This hotel is centrally located. Great value. The rooms are cozy, some of the decor and carpet seems a bit outdated or worn out, it didn't match the feel of the impressive lobby. I was lucky to have a room with a nicer view. My room was spotless, which to me is the most important... it had two beds and... More 

Helpful?
Thank WorldTraveler503
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear WorldTraveler503: Thank you very much for taking the time to make your comments regarding your experience with us. We are glad that you enjoyed your stay with us and we are pleased that our facilities have fulfilled your expectations, we are aware that we have some areas to improve and are working on them. It is great to see... More 

Miami
Level Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 September 2016

The prices is very good compared with the same hotels in the commercial Downtown Guatemala. Fifteen minutes from the airport and walking distance from many shopping malls, restaurants and bars, the location is very good. The rooms are clean, spacious, nothing fancy, enough to have a good stay. They also have free parking. And free Wi-Fi.

Helpful?
Thank Christian R
oordonez, Public Relations Manager at Holiday Inn Guatemala, responded to this review

Dear Christian R: Thank you for taking the time to post your comments about your stay at the Holiday Inn Guatemala. We love to hear that our location was one of the most important factors and convenient for you, and we are pleased that our facilities have fulfilled your expectations. We hope to see you soon again. Sincerely, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the heart of 'The Life Zone' next to business, financial and entertainment centers. Only 5 minutes from La Aurora International Airport. The Holiday Inn Guatemala offers 194 rooms and 10 Jr. Suites with kitchenette, all of them decorated to provide comfort and a peaceful stay to our guests. With a choice of mountain or city view, wall to wall carpeting, cable TV, safety deposit box inside the room, two telephone extensions, wireless internet, central air conditioning, radio and alarm clock, coffee maker, iron and ironing board and electronic keys. For your convenience,Holiday Inn Guatemala provides business center facilities. Seven meeting rooms and audiovisual equipment for conferences and events from 10 to 300 people. ... more   less 

Additional Information about Holiday Inn Guatemala

Address: 1a. Avenida 13 - 22 | Zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: ₹ 6,100 - ₹ 8,842 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Guatemala 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City
Guatemala City Holiday Inn
Holiday Inn Guatemala Guatemala City
Hotel Style:
#9 Luxury Hotel in Guatemala City
#16 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Guatemala staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Guatemala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles Baja5557, 17 Nov 2016 | Read review
“I would say any room is good. I stayed on the 6th floor and the view from the balcony was very nice.”
 of 5 bubbles mromero28, 29 Jun 2016 | Read review
“They offer packages with bus transportation from El Salvador at competitive rates. Ask for them with Pullmantur.”
 of 5 bubbles carmengonzalezh, 26 Jun 2016 | Read review
“make the reservations as much time in advance as possible.. find real good deals.”
  • view form the balcony on the 15th floor
  • another view from the balcony on the 15th floor
  • View from the balcony on the 15th floor
 of 5 bubbles Viajero447, 17 May 2016 | Read review
“The elevators are the slowest in Central America! Consider taking the bus. It's more convenient than flying to San Salvador.”
 of 5 bubbles Worrycrossroads, 23 Mar 2016 | Read review
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