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Holiday Inn Guatemala

465 reviews
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Traveller (156)
Room & Suite (221)
Dining (34)
Overview
  • Excellent26%
  • Very good48%
  • Average15%
  • Poor8%
  • Terrible3%
Travellers talk about
“nice hotel”(12 reviews)
“business trip”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (465)Write a Review
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97
45
23
10
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All reviewsduring rush hournice hotelbusiness tripzona vivaclose to the airportoutdoor poolspeak englishroom was largefree shuttle to the airportguatemalazonemallscountryvolcano
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1 - 5 of 221 reviews
Reviewed 2 days ago

I stayed here during a three day business trip. I am a Platinum Ambassador Member of their program! Booked and paid for a Jr Suite. Rooms have been recently carpeted but the rest of the room is old and tired (scratch and banged up furniture)....More

Thank mrmarutiak
Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded yesterday

Dear mrmarutiak: Thank you very much for taking the time to make your comments regarding your experience with us. We are very sorry have not filled your expectations during your stay with us, we express our sincere apologies for what happened, we have taken note...More

Hotel's Favourite
Reviewed 11 November 2017

Super pleased for the price. Clean and comfortable. Nice beds. Will bring a third one. Family friendly. Pullman tour below. Awesome pool and nice gym. All new and clean. Coffee spot not good For smoothies.More

Thank Lgqrules
Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 13 November 2017

Dear Lgqrules: Thank you for taking the time to post your comments about your stay at the Holiday Inn Guatemala. We are glad that you enjoyed your stay with us and we are pleased that our facilities have fulfilled your expectations, and We appreciate your...More

Reviewed 12 January 2018

I chose this hotel because its location, close to the airport as it was my last night in the country. I arrived after noon and had a great nap in a very comfortable huge bed. Staff was friendly and helpful. The area seems to be...More

Thank juanmsanchez
Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 13 January 2018

Dear juanmsanchez Thank you for taking the time to post your comments about your stay at the Holiday Inn Guatemala. We love to know that our location was one of the most important factors and convenient for you, and we are pleased that our facilities...More

Reviewed 1 January 2018

The hotel is clean and quiet. Beds are comfortable. The hotel location is safe with many restaurants to choose from. The staff at reception were a nightmare. Very unpleasant and unhelpful. I hoped to get information about things to do in the city. I had...More

Thank Eileen M
Response from KarlaHinn, Guest Relations Manager at Holiday Inn GuatemalaResponded 6 January 2018

Thank you very much for taking the time to make your comments regarding your experience with us. We appreciate your remarks and we will let know your observations to the departments involved. We would like to serve you at the next opportunity Sincerely,

Reviewed 9 December 2017 via mobile

Right on zona 10 close to restaurants and nightclubs, the holiday inn is a good choice for a stay. The rooms are nice and spacious, the restaurant while small, comfortable and the staff helpful enough. My favorite part of the stay was my room with...More

Thank AVM2016
Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 11 December 2017

Dear AVM2016: Thank you for taking the time to post your comments about your stay at the Holiday Inn Guatemala. We love to hear that our location was one of the most important factors and convenient for you, and we are pleased that our facilities...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 89 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Guatemala City
#15 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 89 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Guatemala City
#15 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (156)
Room & Suite (221)
Dining (34)
Pool & Beach (30)
Amenities (19)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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ccaddell
19 May 2015|
Answer
Response from geomara F |
4pm
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123
Room Tips
"Ask for high floors 14+15 are the best floors. Corner Rooms are Jr Suites"
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"Specify that you do not want a room near construction work. Higher floors do not have balconies."
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"All the rooms are GREAT. They have been remodeling the entire hotel top to bottom for 2 years and it is very..."
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"Pay a little more for a suite or business room. Ask for upper floor."
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