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Radisson Hotel & Suites Guatemala City

1,160 reviews
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Traveller (146)
Room & Suite (140)
Dining (28)
Overview
  • Excellent45%
  • Very good34%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“top floor”(8 reviews)
“small mall”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.0 Star Hotel
All hotel details
Offers from Radisson Hotel & Suites Guatemala City
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,160)Write a Review
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364 results
Traveller rating
121
142
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23
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121
142
48
30
23
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All reviewsminutes past the hourtop floorsmall mallbed was very comfortablelocation is excellentrestaurants and barscoffee makerupon checksan martinnight lifethe hard rock cafesafe zonestayed nightsroom service isfree airport shuttlelake atitlangreat room
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1 - 5 of 364 reviews
Reviewed 1 week ago

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Review collected in partnership with Radisson Hotels
Thank RobertCavallo
Reviewed 4 weeks ago via mobile

The only good things in the hotel are the wifi (above the average), location and the attitude of most of the staff. Really frustrating and disappointing: 1. breakfast assortment: just one kind of jam available (strawberry) 2. no air-con heating system: a small heater was...More

Thank ciroma
Response from CarlsonRezidor, Customer Care at Radisson Hotel & Suites Guatemala CityResponded 4 weeks ago

Thank you for reaching out to us. We are delighted to read that you enjoyed our friendly and professional associates, reliable WIFI connection and convenient location. However, we are very sorry to hear that you were not satisfied with your hotel experience with us due...More

Reviewed 12 January 2018

Great hotel, good food, nice staff. Recommended. I think this is mostly a business hotel, but could also be nice for tourists and family. I will definetly go here again. It has good rooms, near the vivid part of the city just by walk in...More

Thank Luis_A_L_A85
Response from GrupoAzur, Guest Relations Manager at Radisson Hotel & Suites Guatemala CityResponded 3 weeks ago

Thank you so much for taking the time to review your recent stay. We are delighted to read that you enjoyed the food, Yes I Can! service, and your overall experience and hope you come back soon. Best Regards,

Reviewed 10 January 2018 via mobile

This is a business hotel located in a very safe zone. In Zona Viva you can walk and find many good options to eat nearby. The people in the hotel, and in the whole country, are very kind and friendly.

Thank Laura V
Response from GrupoAzur, Guest Relations Manager at Radisson Hotel & Suites Guatemala CityResponded 3 weeks ago

Thank you for taking the time to write a review of your recent stay. We are delighted to read that you enjoyed your overall stay and experience. We hope you come back soon! Best Regards,

Reviewed 7 January 2018

This was our first port of call for three nights as part of a month long trip to Guatemala. We viewed this as safe choice in terms of location and style. However nowhere on the website could we find an email address to request a...More

1  Thank Casa62
Response from GrupoAzur, Guest Relations Manager at Radisson Hotel & Suites Guatemala CityResponded 11 January 2018

Dear Casa62, Thank you for taking the time and comment regarding your last stay at Radisson Hotel & Suites Guatemala City. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Airport Transportation
Business Centre with Internet Access
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 101 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guatemala City
#5 Luxury Hotel in Guatemala City
#9 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 101 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guatemala City
#5 Luxury Hotel in Guatemala City
#9 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (146)
Room & Suite (140)
Dining (28)
Pool & Beach (16)
Amenities (27)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
n4nico16
31 July 2017|
AnswerShow all 10 answers
Response from GrupoAzur | Property representative |
Hi n4nico16, it's very safe and also we have security 24/7 We also recommend to take precautions any place you visit. We hope you come soon!
1
Vote
Jens C
14 April 2017|
AnswerShow all 3 answers
Response from GrupoAzur | Property representative |
Dear Jens C, you must send your itinerary to our reservations department, in order to schedule your pick up. From hotel to the airport you can do it directly with our frontdesk.
0
Votes
Farid_Matuk
23 November 2016|
AnswerShow all 9 answers
Response from GrupoAzur | Property representative |
Dear Farid_Matuk, We don't have kitchenettes available. We have minibars in the room available.
1
Vote
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Room Tips
"Choose a suite on a higher level for a view"
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"I was on the 12th floor and could still hear the traffic, the windows need updating."
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"Upper floor is quieter."
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""Rooms on the south side are quieter, and if you choose from floor 10 onwards, you will have a beautiful..."
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