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All reviewsminutes past the hourtop floorsmall mallbed was very comfortablelocation is excellentrestaurants and barscoffee makerupon checksan martinnight lifethe hard rock cafesafe zonestayed nightsroom service isfree airport shuttlelake atitlangreat room
The only good things in the hotel are the wifi (above the average), location and the attitude of most of the staff.
Really frustrating and disappointing:
1. breakfast assortment: just one kind of jam available (strawberry)
2. no air-con heating system: a small heater was...More
Response from CarlsonRezidor, Customer Care at Radisson Hotel & Suites Guatemala CityResponded 4 weeks ago
Thank you for reaching out to us. We are delighted to read that you enjoyed our friendly and professional associates, reliable WIFI connection and convenient location. However, we are very sorry to hear that you were not satisfied with your hotel experience with us due...More
Great hotel, good food, nice staff. Recommended. I think this is mostly a business hotel, but could also be nice for tourists and family. I will definetly go here again. It has good rooms, near the vivid part of the city just by walk in...More
Response from GrupoAzur, Guest Relations Manager at Radisson Hotel & Suites Guatemala CityResponded 3 weeks ago
Thank you so much for taking the time to review your recent stay. We are delighted to read that you enjoyed the food, Yes I Can! service, and your overall experience and hope you come back soon.
This was our first port of call for three nights as part of a month long trip to Guatemala. We viewed this as safe choice in terms of location and style. However nowhere on the website could we find an email address to request a...More
1 Thank Casa62
Response from GrupoAzur, Guest Relations Manager at Radisson Hotel & Suites Guatemala CityResponded 11 January 2018
Thank you for taking the time and comment regarding your last stay at Radisson Hotel & Suites Guatemala City.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More