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The Westin Camino Real Guatemala

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Traveller (354)
Room & Suite (195)
Dining (67)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Bronze level
Property amenities
Room Service
Restaurant
Business Centre with Internet Access
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Shuttle Bus Service
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Classic
Luxury
HOTEL CLASS
Reviews (913)
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605 results
Traveller rating
299
207
61
24
14
Traveller type
Time of year
LanguageEnglish
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299
207
61
24
14
Show reviews that mention
All reviews heavenly bed great hotel front desk manager executive floor free weights steam room room service other hotels main restaurant the club lounge great gym hotel restaurant mini bar business trip safe area breakfast buffet luxury hotel
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1 - 5 of 605 reviews
Reviewed 1 week ago via mobile

I recently visited Guatemala and stayed at the Camino Real. I felt like I was among friends. After one day, the staff greeted me by name. Maria Jose, at the front desk, was always so kind and welcoming. In the restaurant, Javier greeted me with...More

Thank Sherpa06037185074
Response from SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real GuatemalaResponded 4 days ago

Thank you for your great review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we read positive reviews such as this. We will be sure to let Maria Jose, Javier and Julissa know that they made...More

Reviewed 1 week ago

The service provided at the Westin Camino Real Club Lounge by Dorly Salguero and Fernando Galicia was excellent they were very professional and at the same time they made me feel like home. I will definitely stay at this hotel again and visit the Club...More

Thank Relax16107492670
Response from SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real GuatemalaResponded 1 week ago

Thank you for your kind review! We will be sure to let our staff know how much of an impact they made in your experience. We are always pleased to be your second home when you're in the area.

Reviewed 1 week ago via mobile

My wife and I have had the pleasure of staying at this hotel for a week. The Westin Lounge is fantastic - Fernando and Dorzy took great care of us, they made us feel at home. Victor from the restaurant is also wonderful and very...More

Thank jcontesse
Response from SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real GuatemalaResponded 1 week ago

Dear Traveler. Thank you for your kind comments. We’re very happy to know that our staff made you feel at home. This is one of our most important goals. We hope to welcome you back again soon.

Reviewed 3 weeks ago via mobile

We spent a week, again, at this property. The check in process is quick and easy. Diego leads a team of true professionals. The gym is noteworthy for its completeness and the rooms remain some of the best in Central America. We’ll be back.

Thank josephvtv
Response from SthephanyCr, Director de Relaciones Públicas at The Westin Camino Real GuatemalaResponded 1 week ago

Dear Joseph, Thank you for your preference, we feel so glad to know that you enjoyed your stay with us and the amenities. Please let us know when you come back, we'll be waiting for you. Best regards.

Reviewed 3 weeks ago via mobile

Excellent hotel, fantastic staff super friendly and supportive. Restaurant’s are top quality and provide excellent serivce. Veronica at the spa gave the best massage of my life. Worth every penny. Will visit again just for the spa as long as she works here.

Thank 669evan
Response from Sthephany C, Director de Relaciones Públicas at The Westin Camino Real GuatemalaResponded 3 weeks ago

Thank you for taking the time to review your stay with us. We will let Veronica know that you were pleased with her service. We hope to welcome you back again soon.

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Questions & Answers
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LatinaArdienta
25 May 2017|
AnswerShow all 7 answers
Response from Juan L | Reviewed this property |
Hey! When you get out of the airport, you need to be careful, a lot of people are going to come up to you offering crafted things and other stuff, make sure you keep an eye on you your bags. Just find one of those white... More
1
Vote
C A
3 October 2016|
AnswerShow all 6 answers
Response from Michelle C | Reviewed this property |
The Gym is in the bottom floor and it is really nice compared to other hotel gyms in Latin America, the entrance is very high end! The classes are good and offered in the early morning and in the evening! You can get a... More
0
Votes
Rainforests_Rollerco
27 July 2015|
AnswerShow all 3 answers
Response from Aaron Z | Reviewed this property |
There is an electric coffee/ hot water maker and cups. It also has tea bags all come in a nice little paper bag...hope this helps
2
Votes
Room Tips
"all rooms are good size"
Relax16107492670
1 week ago
Read review
"Pool View are the best rooms."
ClaudioRobertoS
10 Oct 2018
Read review
"Avoid the second floor where some or perhaps all of the rooms have no windows."
TDWolsey
21 Sep 2018
Read review
"Room facing the pool is a bit quieter."
m0nkeysee
31 Jul 2018
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PRICE RANGE
US$ 140 - US$ 231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin camino real hotel guatemala citywestin hotel guatemala citywestin guatemala cityguatemala city westin
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
274
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