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The Westin Camino Real

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The Westin Camino Real
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651 Reviews from our TripAdvisor Community

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Showing 464: English reviews
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New York City, New York
Reviewed yesterday NEW

Beautiful hotel located in the richest zone of Guatemala. Fantastic food and nice details. good price and nice customer service. Not HOT water. huh? that's the only bad thing. Cleaniness: 5 statrs Food: 5 stars Location: 5 stars

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Helpful?
Thank neriusbk
Guatemala City, Guatemala, Guatemala
Reviewed 5 days ago NEW

I have been to this hotel several times. Overall I've felt comfortable and satisfied with the service. The breakfast and lunch buffet are fantastic, with a wide variety of both international and exotic local flavors. The pool is beautiful. The rooms are very comfortable. It is overall a very good hotel where you feel safe and comfortable. It is also...

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Helpful?
1Thank alsolorzano
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear alsolorzano, Thanks for your comment! We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. Regards,

Mississauga, Canada
Reviewed 5 days ago NEW

We stayed 3 nights and enjoyed the comfort of a nice and functional room inside a beautifully designed hotel. Service was excellent throughout our stay and the restaurants were very good (especially the Italian "Giuseppe Verdi"). The only concern I have is that at the time of check-in I was told that the Club lounge was closed so that I...

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Helpful?
Thank Andre1410a
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Andre1410a, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as...

Fort Lauderdale, Florida
Reviewed 2 weeks ago via mobile

Walkable area with abundant security. Many restaurant options all price ranges. Hotel is flash back, feels like home. Gym excellent with good cardio. Impressed by activities like Zumba and spinning, Relaxed urban classic mix. Italian restaurant on site excellent, all price ranges on menus. Breakfast exceeded expectations particularly the service, good coffee and one to go too.

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Helpful?
Thank Alex760
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Alex760, It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards,

Guatemala City, Guatemala
Reviewed 3 weeks ago

Had a very good two-week stay at the Westin Camino Real in Guatemala City. Excellent service prior to arrival by Alvaro Ruiz. The style is a little old-school but the hotel is very well kept. Good business lounge with decent food selection. The large gym is newly refurbished and pool area is nice. Lots of restaurants in the neighbourhood. Recommended...

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Helpful?
Thank Ezeiza81
Reviewed 4 weeks ago

We spent one night at the Westin Camino Real in Guatemala City when our plane developed a mechanical problem and our flight was canceled. The airline chose the hotel and paid for our room and meals while we were there so I can not comment on the cost of the room. The lobby, restaurants, room and bathroom were all well...

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Helpful?
Thank kaisgranny
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear kaisgranny, Thanks for your comment. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards,

Boston, Massachusetts
Reviewed 16 March 2017

The best thing about the hotel was the gym (free weights and equipment) and the free yoga classes. There was a good variety of options during breakfast, including fresh juices. The location of the hotel was around other hotels and some restaurants but nothing else within walking distance. The furniture in the room was old and a bit run-down. Being...

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Helpful?
Thank renalba
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear renalba, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as...

Washington DC, District of Columbia
Reviewed 15 March 2017

I was in and out of this hotel over the course of 3 weeks and every time I had a pleasant experience. The staff is always attentive, the rooms are clean and comfortable, the food in the restaurants and for room service are great. The location is wonderful, walkable to shops and restaurants in the area and only 15 minutes...

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Helpful?
Thank Redtraveler4
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Redtraveler4, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Regards,

Virginia
Reviewed 4 March 2017 via mobile

I stayed for a week on business. Loved the large gym and yoga classes with a really good teacher (they also had Pilates and spinning). Classes were morning and evening, so something for all schedules. Westin's program of lending you workout clothes/sneakers was just $5 for the whole visit. Comfy room, good restaurant, safe location near restaurants/business district, and relatively...

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Helpful?
Thank feather360
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear feather360, It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards,

Seattle
Reviewed 2 March 2017

The service provided by Sylvia and Vicky was fantastic. They have customer service down! I booked 6 rooms and my special requests were exceeded each time. Sylvia, thank you for the amazing hospitality and going out of your way to be accommodating!

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Helpful?
Thank seattlefoodlover65
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear seattlefoodlover65, Thanks for your comment! It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards,

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: ₹ 8,550 - ₹ 15,676 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Camino Real 4.5*
Number of rooms: 271
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
The Westin Camino Real Guatemala/Guatemala City
Hotel Style:
#1 Green Hotel in Guatemala City
#5 Spa Hotel in Guatemala City
#6 Romantic Hotel in Guatemala City
#6 Luxury Hotel in Guatemala City
#11 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Camino Real staff and other travellers.
7 questions
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Questions? Get answers from The Westin Camino Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better views”
Andre1410a, 19 Apr 2017 | Read review
“We were in a room in the back of the hotel. It was quiet, but the view was of the room top of the hotel.”
kaisgranny, 21 Mar 2017 | Read review
“The higher the floor the better the view”
838jamesma, 14 Feb 2017 | Read review
“No recommendation for room. I would rather say, there are probably better hotels in town. I would not stay here again.”
alicep526, 16 Jan 2017 | Read review
“get a room with a single king size bed - those with two doubles swallow up most of the room”
98denisb, 16 Jan 2017 | Read review
5 of 5