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Extended Stay America - Atlanta - Alpharetta - Northpoint - East

30 reviews
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Traveller (10)
Room & Suite (19)
Dining (1)
Overview
  • Excellent44%
  • Very good10%
  • Average3%
  • Poor30%
  • Terrible13%
1 week ago
“It was ok, do the work for 3 weeks”
17 Nov 2017
“No frills, but room was large, clean and very inexpensive”
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Reviews (30)Write a Review
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JPMiles / Payback Arrow
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11 - 15 of 30 reviews
Reviewed 11 September 2017

I came to the area for a business trip and booked this place for around 90 bucks per night. I did not expect greatness at that price, but, despite my room preferences, I received a room near the entrance on the first floor. The room...More

Thank Capo44
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - EastResponded 12 September 2017

Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that, we...More

Reviewed 1 August 2017

Good stop by hotel for the night. The first room we were assigned wasn't cleaned during the day but the lady downstairs took excellent care of us and upgraded us to another room! Our new room was very nice! Plenty of towels and comforts. Minutes...More

Thank josepette82local
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - EastResponded 3 August 2017

Thank you for making Extended Stay America - Atlanta - Alpharetta - Northpoint - East a part of your travel plans. We are sorry for the cleanliness issue you had in your first room but we are glad our associates were able to provided you...More

Reviewed 30 July 2017

When I walked in the room it looked clean but it smelled like mildew. I noticed the remote and all the pillows were gone. When I asked the receptionist she gave me a new remote and told me she would get me pillows. I had...More

Review collected in partnership with Extended Stay
Thank Said H
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - EastResponded 31 July 2017

Said, thank you for your candid review. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Your feedback has been shared with every department involved. We are working hard to deliver the...More

Reviewed 29 July 2017

The deluxe room was really impressive. The breakfast is disappointing but there are fully equipped kitchenettes in the room so if you really want options, you have them. The pool was a family favorite and was very clean.More

Review collected in partnership with Extended Stay
Thank kyra933
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - EastResponded 29 July 2017

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Atlanta - Alpharetta - Northpoint - East. It's so nice to know you found your suite comfortable and you were pleased with our facilities. Thanks...More

Reviewed 24 July 2017

The stairwells and hallways smelled like bug spray, the floors felt gross, and had to wear socks the whole time. The TV was tiny,and positioned all the way across the room from the bed. There was no fresh towels, no bed made, etc. I understand...More

Review collected in partnership with Extended Stay
Thank A3547HFchrisk
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - EastResponded 26 July 2017

I am disappointed to read about your experience while staying with us. We totally understand your frustration and apologize for the inconvenience you faced. Our housekeeping and maintenance team are thoroughly inspecting and rectifying all the issues you mentioned in your room. We also have...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Things to do
Pool
Tennis Court
Details
Price range
US$ 71 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 71 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (10)
Room & Suite (19)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Don't stay on the first floor, it's noisy."
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"half face a busy road during work commutes, other half faces the pool which can be loud during summer months."
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"Do not stay here!"
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"Go somewhere else."
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