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Great hotel to stay in. The room was very clean and comfortable. The staff went beyond to make sure my stay was very pleasant. Staff was very friendly, accommodating, helpful and kind. I would definitely stay at this hotel again. Highly recommend this hotel.
Thank Marion H
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - WestResponded 17 September 2017
Marion, thank you for selecting Extended Stay America and for recommending us. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We look forward to welcoming you back soon.
Enjoyed this extended stay room. The staff were incredibly helpful - especially Alicia the General Manager who was professional and knowledgable. Loads of hot water, comfortable bed and pillows. Sofa and kitchen had what was needed. Right next to a newer extended stay, so was...More
Response from Manager_11525, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - WestResponded 21 February 2017
Your feedback is important. Thank you for sharing. I'm so pleased to hear that our staff was able to assist you properly and that you had a comfortable stay at our hotel. Thank you again for sharing your experience with us. We would love to...More
This hotel was accommodating our need for a pet-friendly hotel along with 2 children in tow. Besides those requirements, we needed a location in the north suburb of Atlanta. This was a perfect choice. The 2 bedroom I requested was huge with 2 bathrooms, kitchen,...More
Thank Melissa R
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - WestResponded 15 August 2017
Melissa, thank you for choosing Extended Stay America - Atlanta - Alpharetta - Northpoint - West and sharing your experience. We are so glad to read that you liked your spacious room and our convenient location which was perfect for your needs. We appreciate you...More
I used this hotel on business. The Wi-Fi did not work for me most of my week stay! I was on hold over 30 minutes with the company that furnishes servers trying to get it fixed and nobody ever helped me. Front desk is absolutely...More
Thank Krystal L
Response from 00esa, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - WestResponded 12 August 2017
Krystal, thank you for your visit. Although you liked our convenient location, we are sorry for the service and maintenance issues you experienced and regret the inconvenience it caused. I will be sure to share your feedback with the entire team, and we will use...More
I would not recommend this location to anyone EVER. The staff are absolutely awful (I stayed for over 90 days for an internship and had extended interaction with most of them). I found bedbugs in my room and was initially told that "it was summer...More
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2 Thank meghanah2017
Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - WestResponded 13 October 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed.
US$ 76 - US$ 119 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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