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Holiday Inn Express & Suites

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Holiday Inn Express & Suites
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321 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Durban, South Africa
Reviewed 3 weeks ago

The hotel is clean and rooms are well apportioned. The best thing about this hotel is the location. Within walking distance is a variety of restaurants and on the other side of the road is a Starbucks Coffee. As a business traveler this is a perfect location when I am in the area.

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Helpful?
Thank Sajit K
Minneapolis, Minnesota
Reviewed 5 weeks ago via mobile

Great service. Room was clean, well arranged but housekeeping may have missed a bottle left by previous guests in the room. Small bathroom but manageable. Location is great access to the highway, restaurants and shopping. Will stay here again.

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Helpful?
Thank Worldtravlerboyd
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Worldtravelerboyd, Thank you for taking the time to share your comments with us. I appreciate your kind words and look forward to seeing you again soon. Sincerely, Kristopher W. General Manager

Charlotte, North Carolina
Reviewed 27 December 2016

I stayed at this Holiday Inn Express last week based on the reviews of others. I was very pleased with the cleanliness of the facility and the helpfulness of the staff. I requested a quiet room away from other patrons because I had a lot of work to do. They accommodated my request and I had a great stay. I've...

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Helpful?
Thank Wade1314
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Wade1314, We appreciate you taking the time to share your comments. We are so glad that that you enjoyed your visit with us and that you will joining us as our guest again in the future. Warmest Regards, Kristopher W. General Manager

Titusville, Florida
Reviewed 30 October 2016

Absolutely wonderful, the staff was great there was no wait at all during check in and the girl was very fast, I requested a bottom floor at the time of my reservations and that is what I got, the room was very clean and the bed very comfortable the hotel was very quiet breakfast was excellent they had hot and...

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Helpful?
Thank Laura D
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Laura D., Thank you for taking the time to share your experience with us, we sincerely appreciate your kind words and recommendation. I did want to quickly mention your comment about being pet friendly. Our hotel only allows service animals which was the case when you were our guest, in any other instance we do not allow pets. We...

peggy dyer
Reviewed 28 October 2016

Everyone that worked at this Holiday Inn were so friendly and went out of their way to make my visit wonderful. The rooms were very clean and the breakfast was great! I will definitely stay here again when I visit next time.

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Helpful?
Thank peggydyer
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear peggydyer, Thank you so much for your wonderful recommendation. I am so glad that you enjoyed your visit with us and look forward to welcoming you back again soon. Sincerely, Kristopher W. General Manager

Reviewed 18 October 2016

I needed a place to stay overnight urgently. I called the place up and checked in same day. The room was huge and comfy, I really appreciated it. The breakfast was amazing and everything tasted wonderful. The staff is very friendly all over the place and made me feel very welcomed. The bed had...body hairs...in it. Like....a numerous amount. I...

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Helpful?
Thank Maki U
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Maki U, Thank you for sharing your feedback with us. I appreciate the kind words that you shared about your stay. However, please accept my sincere apology regarding your issue with your bed. That is my no means the standards that we adhere to at this hotel. I immediately shared your comments with our housekeeping team to see where...

Birmingham, Alabama
Reviewed 18 October 2016

We spent two nights here...Friday and Saturday nights. Check-in was a little disappointing because the lady showed no interest in trying to accommodate our request for an upper floor room. When we asked if there was one available, all she said was, "They put you on the 4th floor. We have a wedding party here." She didn't even check to...

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Helpful?
1Thank NanaPatty
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear NanaPatty, Thank you so much for taking the time to share your comments. I am glad that you enjoyed your stay. Your feedback is sincerely appreciated and I have personally addressed the issue you experienced at check in. Please join us again as our guest the next time that you are in our area. Sincerely, Kristopher W. General Manager

Reviewed 8 October 2016 via mobile

Room was excellent! Staff was friendly and helpful and professional. Location is perfect with access to everything retail, food, entertainment and fun. I was there because I had surgery scheduled at Emory John's Creek Hospital and didn't want to drive in from Ellijay at 4 a.m.

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Helpful?
Thank Paula H
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Paula H, Thank you so much for the wonderful comments. I am so glad that you enjoyed your stay with us and hope that you are feeling better after your surgery. We hope that you will choose to stay with us again the next time that you are in our area. Sincerely, Kristopher W. General Manager

Atlanta, Georgia
Reviewed 29 September 2016

Very nice for a Holiday Inn Express. Lowest price on Windward Parkway. My room was reserved in a block for a group training. Stayed two nights mid-week. Excellent, friendly and fast greeting and check in. King room suite had all the amenities and more than expected: full-size fridge, Keurig coffee maker, microwave, seating area, large desk with nice chair. Bed...

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Helpful?
Thank DealHawk2
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear DealHawk2, Thank you for taking the time to share your feedback with us. We are happy to see that you enjoyed your stay with us and greatly appreciate your recommendation. I have already addressed the issue that you had with your sheets and invite you to be our guest again in the future. Sincerely, Kristopher W. General Manager

Arlington, Virginia
Reviewed 26 September 2016

Had occasion to stay here for business recently and was very pleased with the whole experience. Arrived very late at night but was greeted professionally and offered advice on local restaurants still open. The rooms are almost suite like with separate bedroom and lounge areas although no formal door between them. Fridge, microwave, desk, sofa/side chair and TV all present....

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Helpful?
Thank CD R
Kristopher W, General Manager at Holiday Inn Express & Suites, responded to this review

Dear CD R, Thank you for sharing your comments. We are happy to see that you enjoyed your experience with us and hope to welcome you back as our guest again soon. Sincerely, Kristopher W. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The new Holiday Inn Express & Suites delivers a fresh take on modern day travel by beautifully blending southern hospitality and charm with intelligent design, stress-free service and free-flowing amenities. Its 124 smartly designed suites feature flat panel TVs, MP3 docking stations. Our features include breakfast with our signature cinnamon rolls and pancakes, WI-FI throughout the hotel. Conveniently located off Windward Parkway with easy access to fast-paced Atlanta just 35 miles south. ... more   less 

Additional Information about Holiday Inn Express & Suites

Address: 12505 Innovation Way, Alpharetta, GA 30004 (Formerly Hotel Sierra Alpharetta)
Region: United States > Georgia > Alpharetta
Price Range: ₹ 5,511 - ₹ 16,265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites 3*
Number of rooms: 124
Reservation Options:
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Hotel Style:
#1 Business Hotel in Alpharetta
#5 Romantic Hotel in Alpharetta
#8 Family Hotel in Alpharetta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites staff and other travellers.
3 questions
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alpharetta
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the bottom floor were quiet and close to everything including the breakfast buffet in the morning”
 of 5 bubbles lauradA7497VX, 29 Oct 2016 | Read review
“Far enough away from GA 400 highway that I didn't hear any traffic noise.”
 of 5 bubbles DealHawk2, 29 Sep 2016 | Read review
“Tons of eating places surrounding this area.”
 of 5 bubbles JilliansDad, 24 Aug 2016 | Read review
“we were at the end of the hall and it was very quiet and we had a view of our car which was good to check up on.”
 of 5 bubbles 438jasminem, 4 Jul 2016 | Read review
“My room was near an exit -- very quiet and easy to get to without disturbing others. Worked well.”
 of 5 bubbles S570XLannep, 30 May 2016 | Read review
5 of 5