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All reviewsfront desknight shiftstar reviewa great stayin townroom was cleanconvenient locationrestaurants and shoppingmake your own wafflesmini fridgerooms are nicebreakfast barfree breakfastfitness centernight's sleepfamily reunionchecking in
Great location close to the mall and several restaurants in close proximity which made it very convenient, the room was nice and comfortable, very clean. Breakfast was great with great choices would definitely stay her my next visit to the area
I have stayed at this fine establishment several times for business, and I have felt comfortable, well rested and relaxed. The people are always courteous and quickly attend to any request I have. Its like my home away from home!
I was in town to visit family and decided to stay at this hotel since the price was lower than my usual hotel. I was pleasantly surprised! Everyone was so nice and the room was clean with everything I needed. I eill definitely stay there...More
We stayed at this hotel two nights. On the first night the lady at the counter was rude to us for no reason. We ignored it and went to our room. The room was dirty, there was lots of different color hairs in our sheets....More
Thank christian g
Response from Tiffany N, General Manager at Fairfield Inn & Suites AlbanyResponded 11 July 2018
I am very sorry to hear about your experience. I would love to have the opportunity to look into the details of your stay further, so if you would like to discuss, please feel free to reach out to me at the property. Thank you...More
Visited Albany for a few days during our Spring Break. Location was great, lobby was beautiful and staff was friendly and helpful. Our first unit had a nice set up for 5 people. The cleanliness was not what I expected. I am a housekeeping manager...More
Thank Samantha S
Response from Tiffany N, General Manager at Fairfield Inn & Suites AlbanyResponded 22 March 2018
Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further.
Response from Tiffany N | Property representative |
Most of our rooms do have refrigerators. Please be sure to add that as a request on your reservation and we will make sure that you do get one in your room. Thanks so much and we look forward to seeing you!