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Turnberry Isle Miami, Autograph Collection

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Traveller (823)
Room & Suite (394)
Pool & Beach (139)
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Overview
  • Excellent62%
  • Very good23%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“bourbon steak”(129 reviews)
“aventura mall”(202 reviews)
“laguna pool”(108 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Additional information
Offers from Turnberry Isle Miami, Autograph Collection
Special Offer: Resort Summer Escape
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Offers from Turnberry Isle Miami, Autograph Collection
Special Offer: Resort Summer Escape
Hotel packages
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,984)
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1,691 results
Traveller rating
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383
151
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1,010
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All reviewsbourbon steakaventura malllaguna poolbeach clubgolf viewlaguna grilljasmine buildinggolf courses arebeautiful resortgreat golfgolf resortvalet parkingadult poolmain poolpro shoppool stafffort lauderdale
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11 - 15 of 1,691 reviews
Reviewed 8 April 2018 via mobile

We arrived late and called to order room service. They told us that there was no room service in the hotel (please note that it was a us$ 400+ rate a night) but that they could get us food from some of the restaurants. We...More

4  Thank dgdgdg1
Response from Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph CollectionResponded 11 April 2018

Dear dgdgdg1, Thank you for your most recent review of our property. We are glad to hear that our morning manager on duty was able to sort out the situation from the night prior. We have addressed the situation as confirmed on property. We hope...More

Reviewed 8 April 2018 via mobile

The hotel is great for families and we had a nice time.The facilities and rooms (we were in the hibiscus tower) are in need of some minor updates. However the staff in the catering halls and pool have been nice. Our only main complaint aside...More

1  Thank abc501
Reviewed 1 April 2018 via mobile

Nice hotel, nice pool, and nice location, but the front desk staff killed our stay for us. We checked in ahead of time via the app, and were told our early arrival was confirmed. When we arrived, we waited 20 minutes to check in, and...More

2  Thank Ledzep8
Response from Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph CollectionResponded 3 April 2018

Dear Ledzep8, Thank you for taking the time to share your valuable feedback. It has come to our attention that the service you received during your recent stay did not meet your expectations. For this, we sincerely apologize. The experience you described is not characteristic...More

Reviewed 27 March 2018 via mobile

I can’t tell you how impressed I was with the hospitality from everyone at this resort. Jimmy stood out as he helped me with my late arrival, get checked in, get my bags to the bell hop, so I can immediately meet my clients who...More

Thank David M
Reviewed 26 March 2018

When you arrive: There is no self parking space available for guests. You would also probably get reprimanded for leaving the car unattended for more than 5 minutes. You can either pay approximately $40 for valet parking per day or park for free at the...More

6  Thank Itchy0neGrip
Response from Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph CollectionResponded 28 March 2018

Dear Itchy0neGrip, Thank you for your most recent review of our resort. We are sorry to hear that your stay was less than exceptional . We hope to have you back when our transformation into a JW Marriott is complete, so you can experience how...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 153 - US$ 609 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$ 153 - US$ 609 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (823)
Room & Suite (394)
Pool & Beach (139)
Dining (72)
Amenities (86)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Questions & Answers
Ask a question
hunt88
6 February 2018|
AnswerShow all 5 answers
Response from Michael L | Reviewed this property |
We had a newly renovated room but parts of the hotel are under construction/remodeling. You should request new room when booking
1
Vote
glutenfreefoody
27 January 2018|
AnswerShow all 6 answers
Response from | Reviewed this property |
No idea
0
Votes
Yessenia B
2 November 2017|
AnswerShow all 3 answers
Response from Martin M | Reviewed this property |
10 min away driving. They have a shuttle that drops you in a partner beach club 15 min from the hotel. Not sure about costs.
0
Votes
Room Tips
"Golf Course View"
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"Golf course view is the best"
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"At the moment there isn't one. They are all blighted by massive construction"
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"Find a room that doesn't overlook the massive construction situation. Better yet--don't stay here..."
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