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Hilton Orlando Altamonte Springs

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Hilton Orlando Altamonte Springs
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995 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Orlando Altamonte Springs
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Showing 972: English reviews
Boston, Massachusetts
Reviewed 2 August 2016

This is obviously a business hotel being close to the highway and minutes from Orlando. The room was clean but needed some updates (lining of furniture hanging, WiFi was horrible even if you paid extra (they removed the charge), toilet paper dispenser almost required you to turn 180 degrees as it was behind you. But the worst thing was the...

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Helpful?
Thank drdblu
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We appreciate your candid comments concerning your stay. We will use them to become a better hotel. We hope that you will give us another opportunity when in the area to experience the improvements that we will make. Thank you for your patronage.

Riverview, Florida
Reviewed 30 July 2016

Nice hotel, close to major highways. Only negative thing I have to say is that the walls between the rooms are very thin. Also there is no way to easy exit. Room was clean, hotel services was very welcoming

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 925cearad
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for your patronage and your comments especially the praise concerning the service you received. We hope to see you again soon.

Parkland
Reviewed 28 July 2016

Paid for parlor room. They didn't tell me it wasn't for 4 people when they asked me at the desk. Wouldn't reduce rate or move rooms when I said there was nowhere for 2 of us to sleep. They brought one roll away so my daughter slept on the couch.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Y9857YXdougm
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We apologize for not exceeding your needs during your stay. I would have hoped that there would have been a satisfactory solution presented to you where your needs could have been met. I appreciate your comments it will help us become a better hotel.

Atlanta, Georgia
Reviewed 27 July 2016

Accommendation where not meet in assuring meet & greet room would be accessible to our family access which cause problems & misunderstandings. Regarding family activities, meet & greet simply mingling was very limited. We several of us flown & drove in from several locations but could socialize due to limited space being offered. Again not Family Reunion Friendly nor Accomendating...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank tysond648
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Bonita Springs, Florida
Reviewed 26 July 2016

In general, we were very pleased. The staff was friendly and helpful. The hotel and room was clean except the shower was in bad condition - tiles were fitted in a make shift way. Disappointing was the executive lounge - but all Hilton Hotels in the USA have poor lounges - way below what you find in Asia or Europe....

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Wolfgang H V
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for your comments concerning the executive lounge. We will look for ways to improve the value of the executive lounge. We hope to see you again soon.

Port Saint Lucie, Florida
Reviewed 26 July 2016

A real bad experience, dirty in disrepair with very little security to offer. We will never stay at this location again. We travel as a group of usually 50.......... That is a lot of revenue this facility will never see from us.

Review collected in partnership with Hilton Hotels & Resorts
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Thank juancarlosn660
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We apologize for not meeting your expectations and not delivering on the brand promise of making you feel cared for, valued and respected. We will be making upgrades to the hotel soon and hope you will give us another opportunity when in the area. Thank you for your comments.

Lincoln, Nebraska
Reviewed 25 July 2016

Friendly staff but ran down hotel. For the price anyone would expect a lot more than what you get. You pay for the Hilton name when you stay there and is not a very good representation of what I would expect out of Hilton chain.

Review collected in partnership with Hilton Hotels & Resorts
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Thank S2945QWgabrielp
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We apologize for not meeting your expectations. We are hoping to make some very impressive upgrades soon and hope that you will be giving us another opportunity in the near future.

Jacksonville, Florida
Reviewed 20 July 2016

I love the area, I've stayed at other hotels and have always been satisfied. But this one in comparison was wonderful, I wished I could have stayed longer. The room was a standard room, but the design gave the comfort and relaxation.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Jeneane A
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We are pleased that you enjoyed your stay and hope there are many more to come. We appreciate your patronage and the time it took out of your schedule to write this review. Thank you.

Altamonte Springs, United States
Reviewed 20 July 2016

Nice hotel. Older, but very well kept. Room was very clean, however, the A/C was kinda noisy. The only issue was no towels at the pool. I asked and never received any. To their defense, there was a large group at the pool on this day.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Michael S
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for your comments concerning your stay. We apologize that we did not keep up with the demand for towels at the pool. We will do a better job. We appreciate your patronage and hope to see you again soon.

Jacksonville, Florida
Reviewed 19 July 2016

Had a great time at the Hilton. Justice at the front desk was amazing, she made sure everything was booked so all I had to do was get my keys. Rooms are clean and roomy, pool is nice quiet. I would stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Nancy B
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We appreciate the comments concerning how amazing Justice was at check in. We look forward to your next stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge

Additional Information about Hilton Orlando Altamonte Springs

Address: 350 Northlake Blvd, Altamonte Springs, FL 32701-5297
Region: United States > Florida > Central Florida > Altamonte Springs
Price Range: ₹ 7,009 - ₹ 13,232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Orlando Altamonte Springs 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Hilton Orlando Altamonte Springs Hotel Altamonte Springs
Hilton Hotel Altamonte Springs
Hilton Orlando Hotel
Hilton Altamonte Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Altamonte Springs staff and other travellers.
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Questions? Get answers from Hilton Orlando Altamonte Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't come here.”
 of 5 bubbles bethanyr456, 8 Mar 2017 | Read review
“I moved from the third floor to the fourth floor which was nicer.”
 of 5 bubbles Luxtravelers, 31 Jan 2017 | Read review
“The backside of the hotel overlooks a lake. One side of the hotel is close to I-4, which can be loud.”
 of 5 bubbles Mark_Nissley, 23 Jan 2017 | Read review
“ask for the seventh floor!!!! even if you have to pay extra. its worth it.”
 of 5 bubbles dsir, 29 Dec 2016 | Read review
“All i can say at this point is to try to choose an upgraded room or ask for a renovated room.”
 of 5 bubbles ryanp793, 18 Dec 2016 | Read review
5 of 5