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Extended Stay America - Denver - Aurora South

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Extended Stay America - Denver - Aurora South
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124 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Denver - Aurora South
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Showing 124: English reviews
Reviewed 11 June 2016 via mobile

Stayed here for one night with my family, a party of 6 with two rooms. While the check in staff were friendly and efficient, the facility left a lot to desire. Alot of locals use this as a place to live, and we were surprised at the number of people just hanging around outside of rooms until all hours of...

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Thank David C
Reviewed 5 June 2016 via mobile

They have good rates,but the house cleaning sucks.. Their room attendance never come by and give you toilet paper,fresh linens,soap ect. I have to go and locate a house keeper just to get my toiletreis. Its a great place to live for weeks at a time. Only if they had deals for ppl who stay with them for more than...

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Thank Sharrman R
Reviewed 29 April 2016 via mobile

Have been living here almost a year now and my stay has been very pleasant they recently remodeled their rooms which are beautiful and very comfortable. The staff here is wonderful!!! They have been very accommodating especially Tracy and Nicole who are two of the front desk ladies with guest services they are both very friendly and always greet you...

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Thank Deedra e
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Thank you for your kind words about our hotel. It’s great to read that you enjoyed our comfortable accommodations as well as our convenient location. I truly appreciate your comments about our wonderful customer service and I will be sure to share them with our entire team! The staff and I would like to thank you again for posting your...

Aurora
Reviewed 29 April 2016 via mobile

There isn't enough words to describe how wonderful Tracy is in the front office. Anytime you have a question or need something she is commented to filling your needs. She is easy to talk too and is a joy to have a good laugh with. Tracy makes you feel like family here and that is a very important to me...

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Thank Nicole F
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Thank you for your kind words about our hotel. I’m so proud of our staff for providing you with exceptional customer service and a wonderful stay! I will be sure to share your feedback with our entire team. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Aurora, Colorado
Reviewed 28 April 2016

My experience at the Extended Stay was actually pretty good....fully equipped kitchen, grab and go breakfast, free wi-fi....and the staff was awesome (one person in particular Traci Young) she truly cared about the guests and their needs and really has the tools needed to cheer someone up with encouraging words....love her positive outlook on life.

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Thank myshadow2002
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to provide you with exceptional customer service and a home away from home experience! It’s great to read that you enjoyed our grab-and-go breakfast, fully equipped kitchens, and comfortable rooms. Once more, thank you for posting your review. We look forward to having...

Rockford, Illinois
Reviewed 29 March 2016

the room stinks like someone cooked fish in it and it was never aired out afterward. how this Extended Stay America got a good rating on another website I will never know. there are a large number of people who are living here. a herd of children ran, screaming and yelling, by my room more than once. the room is...

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Thank wrktravelr
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the room conditions you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has a comfortable...

Pueblo West, Colorado
Reviewed 19 March 2016 via mobile

Not only was the tub plugged up and not tended to till the 5th day but I couldn't get towels, pillows or coffee. One shouldn't have to hound customer service everyday for things or help! The final straw was when my key wouldn't work on Friday after orientation and I wasn't checking out till Saturday morning!

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Thank Cory H
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

I appreciate you taking the time to write a review of your experience with us. I was disheartened to read about the service issues you experienced. Please accept my apology. Your comments were reviewed by the staff, and we will be reviewing our room inspection procedures as well as making sure we are providing each guest with professional and prompt...

Denver, Colorado
Reviewed 24 January 2016

I have been here since September 2015. Yes they were dealing with a remodel and they handled it well. The rooms are clean and staff is kind and knowledgeable. I am reading all these bad reviews and I think they may be talking about somewhere else. As a resident, motel living with my teenage daughter is not ideal. However, they...

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2Thank Kerri P
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our staff and property. We are pleased to know you that we were able to accommodate your needs with our comfortable rooms and friendly customer service. I’m thrilled that you found our hotel to be a great value. Thank you again...

Sacramento, California
Reviewed 13 September 2015

My daughter and I were passing through and chose this hotel in order to avoid restaurant meals for a couple nights. I have enjoyed stays at numerous Extended Stays. The price point is lower, so I have never expected high quality. I expected simple furnishings, clean room and surroundings. This place is a disaster. There majority of the rooms were...

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2Thank SacramentoFan
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize that your stay did not meet our company’s high standards. In response to your feedback, I will make sure we are walking the property frequently as well as making sure we are carefully inspecting our rooms. Your feedback is very important to us, so thank you for sharing....

Reviewed 23 August 2015

Room 255 "non-smoking" smelled like a chain smoker had locked himself in it for a month and never opened the door. LaShonda apologized and opened the windows to "let the room air out". The smoke detector had been ripped off of the wall and was sitting on the shelf in the "closet" which had no hangers. The stained carpet clearly...

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1Thank Scott B

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Denver - Aurora South

Address: 13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
Region: United States > Colorado > Aurora
Price Range: ₹ 4,546 - ₹ 7,354 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Denver - Aurora South 2*
Number of rooms: 137
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Also Known As:
Homestead Denver Aurora
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Questions & Answers

Questions? Get answers from Extended Stay America - Denver - Aurora South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“build 1 was where i stayed and it was excellent”
 of 5 bubbles tmj012016, 24 Jul 2016 | Read review
“stay elsewhere”
 of 5 bubbles wrktravelr, 28 Mar 2016 | Read review
“If you are a chain smoker, any room will do.”
 of 5 bubbles F3743DPscottb, 23 Aug 2015 | Read review
“do not stay here manager tori is rude, disrespectful, money hungry, and unprofessional,”
 of 5 bubbles 556sukic, 19 Jun 2015 | Read review
“If you plan on parking right in front of your room, don't plan on it. Lots of big pick up trucks. Bring you own cups, dishes and disinfectant.”
 of 5 bubbles daniellF4647QC, 16 Sep 2014 | Read review
5 of 5