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Hotel Jerome, An Auberge Resort

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#3 of 35 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel Jerome, An Auberge Resort
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591 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Jerome, An Auberge Resort
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Showing 578: English reviews
Lake of the Ozarks, Missouri
Reviewed 24 January 2014

I first have to say we had a great rate in the off-season, but this was the best Hotel I have stayed at from a service perspective. From the moment we pulled up to the Valet till they packed our car and we drove away (reluctantly), it was the best service I have ever experienced at a hotel. The hotel...

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2Thank CardsFan21
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear RazorB, Thank you for taking the time to write a review on Tripadvisor of your stay. It gave me great pleasure to share your review with our team and I was thrilled to read you had such a pleasant experience with us. I look forward to welcoming you back to Hotel Jerome and the J-Bar for more fish and...

Charlotte, North Carolina
Reviewed 22 January 2014

We stayed at the Hotel Jerome in early January. Had seen the property on a previous ski trip to Aspen and wanted to stay "in town" vs. up at Snowmass. I thought that the location would have been a bit of an issue, as it is not slopeside - this was totally unfounded. The staff was available to run us...

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Thank Pigeye
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Pigeye, Thank you very much for taking the time to write a review of your stay on TripAdvisor. I was thrilled to read you enjoyed your stay, the service and the food at the Hotel. I also appreciate your feedback regarding the Concierge service and have forwarded on your comments to the appropriate person. Thank you again and I...

Reviewed 17 January 2014 via mobile

Nice lounge --great ambience. However, whenever I order a beverage and it arrives at the table without the cap or with the cap already open , I always wonder why. It creates the suspicion that what is inside is not the original product--a cap-less Perrier? And a unsealed although capped Diet Coke?

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Thank Elizabeth A
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write a review on TripAdvisor of our Lounge. While we appreciate your feedback, i can assure you we do not misrepresent the products we serve. We look forward to welcoming you back to the Living Room. Warmest regards, Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort

Melbourne, Australia
Reviewed 11 January 2014

We stayed for eight nights for a ski holiday and then one further night due to the the cancellation of flights from the airport due to the weather. We could not have been more impressed with this hotel. The tasteful decor (great renovation), the rooms (which are large and well fitted out), the facilities and the public areas of the...

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Thank Andrew3181
Los Angeles, California
Reviewed 9 January 2014

We stayed at the Jerome between Christmas and New Years and really loved it. The hotel staff is so nice, so acccomadating, so service oriented that they made sure our stay was amazing. The hotel is centrally located. I loved the free car service around town and to/from the airport. The hotel has 2 bars--the Living Room and J-Bar. Both...

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1Thank 1LATraveler1
Denver, Colorado
Reviewed 7 January 2014

I have been to the Jerome many times over the years, starting with infamous Halloween parties in the 70's.....but that is a whole other story! The most recent renovation is spectacular. My family and I were there for Christmas day and the energy, vibe, service, drinks, and food were the highlight of our 6 days in the area. Auberge has...

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Thank LLBlackhawk
Aspen
Reviewed 6 January 2014

the staff was excellent, the food was great, the location was perfect everything was around and close. I liked everything but the milk warmer was always dirty. The bar was so nice, the manager was also very kind and nice. They attend everything and took care about everything we needed.

Review collected in partnership with this hotel
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Thank Luis K
Washington DC, District of Columbia
Reviewed 2 January 2014

You would think that for $125 per person, Christmas Eve dinner in the main dining room (which was half full, by the way) would be pretty good. Well, we had the WORST meal we have had in years. The food was absolutely AWFUL!!! The only thing worse was the service. I can't warn folks enough to steer clear. The Jerome...

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1Thank hjt20132014
Memphis, Tennessee
Reviewed 27 December 2013

Our family had Christmas brunch at Hotel Jerome and everything about it was outstanding. The staff was very attentive to us and the food rocked!!!! My husband and I had the heuvos rancheros and our son had bacon, eggs and biscuits. The atmosphere was lovely and the seating was very comfortable. We will be going back!

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1Thank poohbear428
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Poohbear428, Thank you for joining us for Christmas Brunch. I was thrilled to read you had a great time and enjoyed the heuvos rancheros...that is my favorite dish also! I look forward to welcoming you back. Best wishes for 2014, Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort

Reviewed 27 December 2013

If you want a civilised taste of the Wild West in Aspen the Jerome is a great starting point. While it may not quite match the rugged atmosphere of the Million Dollar saloon in JH it makes up for with sophisticated service and excellent cocktails. Aspen is a town full of people at the top of their game and the...

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Thank Will-WBi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more   less 

Additional Information about Hotel Jerome, An Auberge Resort

Address: 330 E Main St, Aspen, CO 81611
Region: United States > Colorado > Aspen
Price Range: ₹ 41,130 - ₹ 1,06,609 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jerome, An Auberge Resort 4.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Style:
#1 Spa Hotel in Aspen
#2 Business Hotel in Aspen
#3 Luxury Hotel in Aspen
#4 Green Hotel in Aspen
#4 Family Hotel in Aspen
#5 Romantic Hotel in Aspen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jerome, An Auberge Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a junior suite king bedroom with a view of Red Mountain”
 of 5 bubbles 866TaylorB, 19 Jan 2017 | Read review
“Stay elsewhere. The restaurant is closed and their J-Bar is for locals only.”
 of 5 bubbles HutchinLA, 17 Jan 2017 | Read review
“When drinking cocktails in the evening, remember that Aspen already has a high altitude. So, massive hangover-alert.”
 of 5 bubbles LynnV94, 17 Jan 2017 | Read review
“I believe all rooms have a mountain view because the town is surrounded by mountains. But higher floors offer better views.”
 of 5 bubbles Abaminog, 9 Jan 2017 | Read review
“Avoid rooms with connecting doors if you want more privacy”
 of 5 bubbles Olga_Kiwi123, 26 Dec 2016 | Read review
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