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Hotel Jerome, An Auberge Resort

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#3 of 36 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
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Hotel Jerome, An Auberge Resort
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574 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Jerome, An Auberge Resort
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Showing 561: English reviews
Aspen
1 review
Reviewed 7 February 2014

We truly enjoyed our stay at the Hotel Jerome. The historical hotel was upgraded in the all the right places without losing its special character. The rooms were decorated in true Colorado style. So luxurious and cozy with super attentive staff!

Review collected in partnership with this hotel

Helpful?
Thank Lora R
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Lora R, Thank you for taking the time to write such a wonderful review on Tripadvisor. It gave me great pleasure to share your review with the Hotel Jerome team. I was thrilled to hear you enjoyed our new renovations as much as we do and look forward to welcoming you back in the future. Warmest regards, Anthony DiLucia,... More 

Oxford, United Kingdom
Level Contributor
186 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 4 February 2014

Despite arriving amidst the biggest snow storm in 20 years, the welcome was warm and genuine. The Valet team are real stars and make the hotels central location feel like you are on the slopes, never a problem to get a car to run you here or there. Nice lounge bar and well appointed, as are the rooms. I loved... More 

Helpful?
Thank Jezblanc
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Jezblanc, Thank you so very much for taking the time to write a review of your stay on Tripadvisor. You picked the best time to join us with the biggest snow storm in 20 years-thank you for bringing the snow. I was so thrilled to read your review and share it with the staff, and I appreciate your feedback... More 

Aspen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2014

As the Director of Events for a finance firm based in New York, NY, Austin, TX and Chicago, IL, this was the best client ski outing I've ever produced. We had 60 rooms, nearly 100 guests and three full days of skiing and activities. The Hotel Jerome's unparalleled customer service made this event PERFECT. My customers are already asking if... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Yael G
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Yael G, It was such a pleasure having you and your group stay with us, and thank you for the lovely review. It gave me great joy to share it with the team. We look forward to welcoming you back next year! With warm regards, Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort More 

Lake of the Ozarks, Missouri
Level Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 24 January 2014

I first have to say we had a great rate in the off-season, but this was the best Hotel I have stayed at from a service perspective. From the moment we pulled up to the Valet till they packed our car and we drove away (reluctantly), it was the best service I have ever experienced at a hotel. The hotel... More 

Helpful?
2 Thank CardsFan21
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear RazorB, Thank you for taking the time to write a review on Tripadvisor of your stay. It gave me great pleasure to share your review with our team and I was thrilled to read you had such a pleasant experience with us. I look forward to welcoming you back to Hotel Jerome and the J-Bar for more fish and... More 

Charlotte, North Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 January 2014

We stayed at the Hotel Jerome in early January. Had seen the property on a previous ski trip to Aspen and wanted to stay "in town" vs. up at Snowmass. I thought that the location would have been a bit of an issue, as it is not slopeside - this was totally unfounded. The staff was available to run us... More 

Helpful?
Thank Pigeye
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Pigeye, Thank you very much for taking the time to write a review of your stay on TripAdvisor. I was thrilled to read you enjoyed your stay, the service and the food at the Hotel. I also appreciate your feedback regarding the Concierge service and have forwarded on your comments to the appropriate person. Thank you again and I... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 January 2014 via mobile

Nice lounge --great ambience. However, whenever I order a beverage and it arrives at the table without the cap or with the cap already open , I always wonder why. It creates the suspicion that what is inside is not the original product--a cap-less Perrier? And a unsealed although capped Diet Coke?

Helpful?
Thank Elizabeth A
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write a review on TripAdvisor of our Lounge. While we appreciate your feedback, i can assure you we do not misrepresent the products we serve. We look forward to welcoming you back to the Living Room. Warmest regards, Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort More 

Melbourne, Australia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 January 2014

We stayed for eight nights for a ski holiday and then one further night due to the the cancellation of flights from the airport due to the weather. We could not have been more impressed with this hotel. The tasteful decor (great renovation), the rooms (which are large and well fitted out), the facilities and the public areas of the... More 

Helpful?
Thank Andrew3181
Los Angeles, California
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 9 January 2014

We stayed at the Jerome between Christmas and New Years and really loved it. The hotel staff is so nice, so acccomadating, so service oriented that they made sure our stay was amazing. The hotel is centrally located. I loved the free car service around town and to/from the airport. The hotel has 2 bars--the Living Room and J-Bar. Both... More 

Helpful?
1 Thank 1LATraveler1
Denver, Colorado
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 January 2014

I have been to the Jerome many times over the years, starting with infamous Halloween parties in the 70's.....but that is a whole other story! The most recent renovation is spectacular. My family and I were there for Christmas day and the energy, vibe, service, drinks, and food were the highlight of our 6 days in the area. Auberge has... More 

Helpful?
Thank LLBlackhawk
Aspen
1 review
Reviewed 6 January 2014

the staff was excellent, the food was great, the location was perfect everything was around and close. I liked everything but the milk warmer was always dirty. The bar was so nice, the manager was also very kind and nice. They attend everything and took care about everything we needed.

Review collected in partnership with this hotel

Helpful?
Thank Luis K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more   less 

Additional Information about Hotel Jerome, An Auberge Resort

Address: 330 E Main St, Aspen, CO 81611
Region: United States > Colorado > Aspen
Price Range: ₹ 27,905 - ₹ 1,34,464 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jerome, An Auberge Resort 4.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Style:
#1 Spa Hotel in Aspen
#2 Business Hotel in Aspen
#3 Luxury Hotel in Aspen
#4 Green Hotel in Aspen
#4 Family Hotel in Aspen
#5 Romantic Hotel in Aspen
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Questions & Answers

Questions? Get answers from Hotel Jerome, An Auberge Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to book a suite.”
 of 5 bubbles Randolph66, 21 Nov 2016 | Read review
“Ask for room 202 if you want to have a unique room like no other guests of the hotel”
 of 5 bubbles 623monicas, 28 Oct 2016 | Read review
“Stay in the historic wing.”
 of 5 bubbles L6747JVmikel, 26 Sep 2016 | Read review
“The rooms in the back face the compressor and can be dark. Can't open the windows because of the noise.”
 of 5 bubbles AuntieMush, 30 Aug 2016 | Read review
“Ask for a room on the mountain side, as opposed to the street side.”
 of 5 bubbles bayfieldbelle, 30 Aug 2016 | Read review
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