Here at Buttermilk, we don't take things too seriously. Whether it's your first time hitting the slopes or you're a black diamond expert, we invite you to experience Aspen's Playground. Inn at Aspen offers guests laid-back ski-in, ski-out accommodations at the base of Buttermilk Mountain.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We love staying at the Inn at Aspen. There is a shuttle service from the airport to downtown, so you don't need a car to get around and you can take the public transport if you wish to go to Snowmass. Also, a restaurant and laundry machines on site.
Our kids took their first ski lessons on Buttermilk Mountain and it’s great to have a ski in/out access. Unit 1171 has been recently renovated as well.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:Â There's an app for shuttle service, so we didn't need to call when we needed to be picked up from...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is simply great. The people are friendly and always make sure to assist promptly. The Buttermilk mountain is the snow garden at the back door of the hotel. The transportation service is great and at disposal at the lobby desk. The bar inside The Home Team BBQ is a nice place to enjoy a wine and the view of the mountain.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: There is no need to rent a car in Aspen. The hotel’s transportation service and public...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoffrey Lubin, General Manager at The Inn at Aspen
Responded 28 Feb 2023
Thank you so much for this wonderful review! It was a pleasure hosting you and hope to see you again soon!
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The location is fantastic, right at the base of Buttermilk. The renovated rooms are nice and spacious but I wish the renovations had been fully completed. The carpets desperately need to be replaced and the mattresses are not high quality. My hairdryer was formerly a wall-mount that had been removed from the wall and just placed in the bathroom for future guest use. That was challenging to say the least because the housing would drag around as you used the dryer and it smacked me in the head a couple of times. How cheap to not replace the hairdryer. There is also no safe in the room for valuables.
We really enjoyed the BBQ restaurant on site and liked the self-parking versus dealing with valet when you stay in Aspen proper. Aspen is about a 5 minute drive away and easy to get to for meals and shopping and the hotel also offers a free shuttle.
They have ski lockers for each room which was very nice versus checking our skis and then waiting to pick them up in the morning. There was morning coffee set up via machines but the quality was pretty bad. I was desperate for a good cappuccino in the morning and would have loved a true coffee shop or bar.
We enjoyed this hotel for the right price but sleep comfort definitely suffered on that mattress and I was afraid to walk around barefoot on the filthy carpets.
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GeoffreyLubin, Manager at The Inn at Aspen
Responded 19 Feb 2020
Hello, thank you for the review. We are happy you enjoyed the location right at the Base of Buttermilk! We apologize for the maintenance and housekeeping issues you received. We have addressed these with each department and hope you still enjoyed your stay! We hope to have the opportunity to host you again soon!
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We booked a reservation directly with this hotel. They require you to pay for the entire bill in advance of your visit, but do not tell you this when you make the reservation. So, after they billed our card for 1/2 the cost of the reservation, we called to ask if we should expect a notice regarding the second payment, they said no, if you want the room, you have a decision to make, you need to contact them and pay the second half of the entire bill 30 days before the date of your reservation, or your reservation is automatically cancelled. This is non refundable.
The confirmation letter we received from them the day we booked the reservations said:
"A deposit of 50% is required to confirm your reservation outside of 7 days. 7 days from your arrival, you will be charged the remaining 50% of your stay. If you book within 7 days of arrival, 100% of your stay will be charged".
We wondered is it 30 days or 7 days in advance of the visit, would they charge to the card or would we have to remember to contact them 30 days or 7 days before. When I pointed out to Marty at the reservation desk that the verbiage on the confirmation email we were sent right after the reservation was made was completely different than what he was saying, he became combative and rude and said:
"well that's the policy, if you don't like it take it up with the general manager"
This is capacity management gone entirely wrong, and behavior that is rude and deceptive. We cancelled the reservation knowing that the hotel service and integrity was not likely to improve if this was their behavior when we had questions regarding our reservation.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip:Â Make sure that you really question the details of your reservation, they change policies from...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoff Lubin, General Manager at The Inn at Aspen
Responded 16 Apr 2024
Hello, I would like to apologize for the issues you experienced while making your booking. It is not acceptable to have an unclear reservation process with our front desk team and we will use this opportunity for training with them. Please note that we require a 50% payment at the time of booking, and the remaining 50% will be charged 7 days prior to your arrival in the spring, summer, and fall seasons, and 30 days prior to your arrival in the ski season. If your reservation is made within the cancellation period, full payment will be required at the time of booking. I hope we have the opportunity to host you at the Inn. Please call me directly, and I will assist you with your reservation personally.
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We were very disappointed with The Inn at Aspen. We were only there for 1 night and we would not have wanted to stay more. If the cost had been in the $100 - $200 range it would have been acceptable but at over $500 for the night (off season) it was far less than it should have been. The room was clean but severely damaged. The desk had a major gouge taken out of it. The clock was not working at all. The bathroom door was also damaged. The pillows were not comfortable at all. The closet has a curtain as a door. Bathroom was small but adequate (again not what you should get for this price point) The pool and hot tub were closed for work with a horrible chain link fence around the area. Off season in the heat - the pool would have been very nice but no. Our outdoor "patio" had a small table and no chairs. There was 1 chair in the room and it was a ballroom chair. Minimal coffee set up - no tea. We understand that it is Aspen and prices are outrageous but we would have stayed at something else if we had known this was what we would be getting.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoff Lubin, General Manager at The Inn at Aspen
Responded 8 Aug 2024
We appreciate you taking the time to review the Inn. We take these reviews to heart and will look into the issues you have received. We are in the process of a major renovation on the exterior of the building and renovating 74 hotel rooms. We hope you enjoyed your time in Aspen and hope to host you again soon.
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Yes, you can literally just ski out of your room. We loved everything about this hotel, especially the location, the rustic charm, friendliness of staff, proximity to the airport. Beautiful cross-country paths, too. What I really appreciated was the coffee/ tea maker at the lobby, wish it would operate 24/7 and with reusable cups. Would love to return soon!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Cross-country center is only one mile away. Great gear, fair price, wonderful service, incredible...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoff Lubin, General Manager at The Inn at Aspen
Responded 20 Feb 2024
Thanks for the review! We hope you enjoyed your time in Aspen. We have listened to your suggestions and moved our coffee and tea service to all day! Hope to see you again soon!
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I'll start with the fake outlet decals in the room and end with the bed that leans toward the headboard. Upon arrival, we were anxious to get our electronics plugged in and charged, but discovered that at least three of what looked like outlets were decals stuck on the wall!! This was followed by pricey snacks (aka dinner) at the Inn's barbeque restaurant. My husband ordered brisket sliders and a side of $9.00 tater tots! My daughter and I ordered tacos that consisted of more corn tortilla than filling and not even a garnish on the plate. Without ordering drinks, we spent about $45 and smelled like barbeque but went to bed feeling hungry. Speaking of beds, my husband and I sunk 3-4 nches or more into the mattress and our heads were at an incline even with pillows underneath. It was so bad, we got up in the middle of the night to turn the mattress around, but it didn't help. I would strongly recommend to the owners of 1108 to buy some new mattresses!! Sleeping on a lawn chair would have been more comfortable. Sadly, despite this being our first venture out in 16 months we did not wake up feeling like this was a good start to a much needed vacation for $300 a night.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoffrey Lubin, Guest Services / Front Office at The Inn at Aspen
Responded 8 Jul 2021
Hello, Thank you for your review. We take these reviews seriously and appreciate you taking the time to review us. We apologize for the issues you received. We investigated the outlet stickers you mentioned and believe they were placed there by a previous guest, we have removed them from the unit. Thank you for bringing that to our attention. We hope you enjoyed our in house restaurant "Homteam BBQ" We have passed this info along to the managers of the restaurant. We have addressed the mattress issues as well. We hope you still enjoyed your time in Aspen and hope to have another chance to host you at the Inn!
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We arrived in the Aspen area late at night thinking we had booked a location at Snowmass, only to find out we were at Buttermilk.
I was traveling with my three kids, so you can’t imagine being at the wrong location more than threw us for a loop. But it turned out amazing.
But it turned out to be a great experience. The lobby is beautiful and looks out to the mountain which is literally steps away. The beds were super comfortable and plush. And it was super easy to ski Buttermilk with the kids. The Inn is literally at the base of the mountain. You walk out the lobby and can pick up your rentals and get in line to the lifts. It was a perfect mountain to ski day one with the kids.
And the staff was AMAZING helping me try to figure things out so we could eventually get to Snowmass.
I HIGHLY recommend even if you don’t a short stay here before going to one of the larger mountains. It’s super close to the airport as well and if you rent feom Four Mountain sports they can transfer your skis overnight to one of the other ski resorts.
Thank you Inn at Aspen for making our unexpected predicament a great adventure.
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Date of stay: February 2022Trip type: Travelled with family
Room Tip:Â They have a free airport shuttle that will also take you into town, but not as far as the other...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoffrey Lubin, General Manager at The Inn at Aspen
Responded 23 Feb 2022
Thanks for the amazing review! We are so happy you enjoyed your short time at the Inn and hope to see you again soon. Come back in the summer! There are so many things to do! :-)
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Rooms are terribly outdated. Floor was dirty and stained. We were afraid to take our socks off. Bathroom feels like a motel. Seems like some reviews state that their rooms were renovated. Ours wasn’t. Best part of the hotel is the location to ski at buttermilk - it’s literally at the ski lift. If the carpet and bathrooms were updated it would be an okay resort.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoffrey Lubin, General Manager at The Inn at Aspen
Responded 28 Feb 2023
Thank you for the review. We hope you enjoyed your stay and hope to see again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is conveniently located just about 5+ minutes from downtown Aspen, which makes a good base to visit this area. The exterior looks somewhat depressing, especially in the back where the parking area is. Inside there is lots of work going on right now, apparently some renovation on many of the rooms so there are construction materials in the hallways & everywhere, certainly not a sight to behold. Our room (#2267) is clean and reasonably pleasant, except for the bathroom sink and the way it is built that makes it hard to wash hands without splashing water everywhere. Staff could not care less who comes and goes, particularly a proper greeting when you try to check in. There is a BBQ restaurant on site, so the smell of BBQ is everywhere in the building. We did have a quick bite at the restaurant on site, which appears to be well run. Not sure about high season here but a visit during this time (off ski season) did not leave much of a lasting positive impression. The location & price are relatively good value for this expensive area.
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoffrey Lubin, General Manager at The Inn at Aspen
Responded 13 Jun 2022
Hi Picolina, Thank you for taking the time to review us! We apolgize for the renovation construction that was occuring. We hope you can come back again now that it is finished. We hope you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
That is the perfect hotel for ski in and ski out and the ski rental place is about 20-30 steps from the door. The hotel has individual lockers to store skis and poles so they aren’t in your room.
There are more places to choose from in the Aspen area.
PRICE RANGE
â‚ą17,411 - â‚ą61,455 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel aspen and conference
LOCATION
United StatesColoradoAspen
NUMBER OF ROOMS
121
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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