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Great location, very short walk to aspen gondola. excellent service from ski shop to concierge to front desk. Rooms are very spacious, luxurious and comfortable. High quality sheets, very nice l’occitane products in bathroom. Free WiFi and breakfast. Walk to all restaurants and shops in...More
Response from Vic G, Manager at Hyatt Residence Club Grand AspenResponded 1 week ago
Thank you for the wonderful review and thanks for pointing out some of our amenities, greatly appreciated. Vic G.
Last February I stayed for 6 days at the Hyatt with my family. I choosed a one-bedroom condo and I loved it. The Space is big and very cozy. The bathroom is great. The hotel is in the best location in Aspen, the staff and...More
1 Thank Renata D
Response from Vic G, Manager at Hyatt Residence Club Grand AspenResponded 2 weeks ago
Thank you!!! Pleased to read that we are part of your "good memories". Looking forward to seeing you next winter, let us know if there is anything we can do in advance of your arrival.
The grand aspen has everything - the range of rooms from studio units to multi bedroom suites accommodate a range of visitors from the devoted skier to the medium sized family. The location is extremely convenient at the base of the mountain steps from the...More
Thank Mark M
Response from Vic G, Manager at Hyatt Residence Club Grand AspenResponded 4 weeks ago
Thank you for the wonderful survey and for being so detailed as to what services the property has to offer. I don't think I could have worded it any better. Hope you visit again soon. Thanks again, Vic G.
They have airport shuttle service which makes things mush easier. Keith who’s a driver and i also considered him a concierge was amazing. He gave us recommendations on where to ski, eat and go for drinks
The rooms are very spacious and exactly what you...More
Response from Vic G, Manager at Hyatt Residence Club Grand AspenResponded 9 January 2018
Thank you for the very nice survey - glad to read that Keith performed well and as expected. We're fortunate that most of our staff has been with us for some time and have lived in Aspen so they are very familiar with its attractions...More
Fantastic, unbelievable, amazing!!! Just a few words to describe this property and the experience me and my family had while staying here. Impeccably clean and a keen eye for detail puts the Hyatt Grand at one of the most impressive stays I’ve ever had.
Thank Brent S
Response from Vic G, Manager at Hyatt Residence Club Grand AspenResponded 13 December 2017
Thank you for the wonderful survey. You've made my morning. I'm pleased to read that the staff performed as expected and that the property showcased as we would hope. Thank you again and Happy Holidays!!! Vic G.
Congratulations!!!! As we are not a typical Hyatt Hotel we don't have what some would consider a typical honeymoon suite. I think our rooms are much nicer. If you decide to stay with us call me directly and I'll ensure you... More
Congratulations!!!! As we are not a typical Hyatt Hotel we don't have what some would consider a typical honeymoon suite. I think our rooms are much nicer. If you decide to stay with us call me directly and I'll ensure you get someone very nice. As far as things to do in Aspen...there is always something to do, what you do will depend on the time of the year you come to visit. I don't think you'll be disappointed - Aspen has something for everyone, great restaurants, the arts, shopping, and of course, the area alone is worth the visit. Feel free to call me; even if you don't stay with us I'll be happy to give you some advice on activities. Again, congratulations and best of luck!!! Vic G.