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Traveller (52)
Room & Suite (55)
Dining (20)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Aspen
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 36 in Aspen
Location
Cleanliness
Service
Value
As one of the only Alpine Escapes in North America, W Aspen is poised to carve out a new era of luxury. You'll find our hotel nestled at the base of one of the world's most fabled mountains in Aspen, Colorado, with access to all of its coveted slopes and trails - plus stunning 360° mountain views and striking architectural and interior design. Discover a bold point of view in this iconic town and enjoy a year-round pass to sky-high adventure.
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Property amenities
Electric vehicle charging station
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Children Activities (Kid / Family Friendly)
Valet parking
Paid public parking nearby
Paid wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Rooftop bar
Skiing
Bowling offsite
Canoeing offsite
Fishing
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Meeting rooms
Ski In / Ski Out
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Laundry service
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Room features
Air conditioning
Desk
Dining area
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
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73Reviews3Q+A8Room tips
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doms1214 wrote a review Feb 2022
Milford, Connecticut276 contributions129 helpful votes
+1
I have stayed at many W hotels and they never seem to disappoint, for sure they delivered at the W in Aspen. The hotel offers completely rides to/from the airport and throughout town in a few nice BMW X5’s. We never had to wait long for a ride anywhere. The hotel was over sold and we tried to get an upgrade with no luck and we’re concerned about the roll from a few other reviews. They were wrong, we had the room with 2 queens and one was elevated. This set up made the roll feel more spacious. The room itself had modern decor, plenty of storage in the closets and the signature heavenly W beds. There is a nice Lavazza coffee machine in the closet and they have a small refrigerator if you need it. Some reviews complained of lack of space, I was traveling with a friend and we had plenty of room for all of our stuff. They have a DJ every afternoon in the bar on the second floor. This place was not busy during the week, it seems like only on Fridays and Saturday’s, but on those days it was a good crowd for Apres ski. We did eat here and the burger and Mahi was solid. They also have a good breakfast. On the roof they have a good sized hot tub and heated pool. There is a heated towel cabinet but no where to really put your stuff so you have to run from the bar where you dropped your stuff to the tub. The tub faces the mountains and you get a great view on a clear night. The bar is closed in the winter but I would suspect it’s a cool spot in the warmer months. The location is also great. If your skiing Ajax there is a small path you can take and walk right to the gondola. Across the street there is a market and pharmacy, you can also walk just about anywhere from here. The W delivers in all the right places! Next time I’m in Aspen I will be returning
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Date of stay: February 2022Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 9 Feb 2022
Hello doms1214, Thank you for your loyalty to our brand and for your kind review of W Aspen. Our hotel is placed and designed to encourage exploration, adventure, and relaxation! We are delighted to know you loved our enhanced accommodations and never boring location combined with the fantastic amenities we offer, including our hot tub and rooftop Wet Deck. Taking a dip in our invigorating pool while soaking up the panoramic views is a guest favorite, and we couldn't be happier that this added to your experience. It is also a pleasure to read you enjoyed dining at our on-site restaurant and bar, 39 DEGREES. We appreciate your feedback and look forward to welcoming you back very soon. Thank you, Eva Rojo Senior Rooms Operations Manager
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Cara G wrote a review Jan 2022
Springfield, Missouri5 contributions3 helpful votes
This hotel tries to be hip and modern at the expense of practicality. Our room was a 2 bed queen with the beds configured in a bunk bed type arrangement. The TV was on a pole at the end of one of the beds. This arrangement put one person next to the wall, and when they needed out of bed, they had to crawl over the other person. Anyone with claustrophobia would be very stressed in this situation. I’m sure the poor housekeeping staff hates this arrangement. The lights in the room, again while trying to be cutting edge, were not user friendly. The lounge/restaurant area was nice, but apparently they couldn’t decide if it should be a club or a restaurant/bar. There was a dj that arrived around 5:00 p.m. and began playing very, very loud music until maybe 7:00-8:00. There is not a dance floor. This was very confusing and not a relaxing, comfortable vibe at all. Why wasn’t the dj there at 10:00 p.m. rather than late afternoon? The hot tub/pool area is on the roof and nice very. The workout facility was also very nice. The staff was also nice and friendly. All in all I would not recommend this property. If you are looking for a nice, relaxing stay, this is not your place.
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Date of stay: January 2022Trip type: Travelled
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 7 Jan 2022
Hello 543carag, Thank you for choosing us. We strive to provide all of our guests with a perfect and unforgettable experience; therefore, we are sorry we did not meet some of your expectations and for the inconvenience caused due to the noise issues. We appreciate hearing about all the things we are getting right and also where we can focus more attention to amplify our guest experience. We are always looking for ways to improve; therefore, we are grateful for the feedback. We are pleased to hear how much you enjoyed our energetic Talent and amazing amenities. We hope you will give us another chance so we can provide you with a flawless visit. Thank you, Katie Menary Senior Rooms Operations Manager
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ScubaFP wrote a review Dec 2021
California10 contributions8 helpful votes
We were charged exorbitant prices (much higher than pre-pandemic) but given very poor customer service. We understand the pandemic has created staff shortages and other challenges, and we are ok when we are asked by businesses to adjust our expectations and be flexible. But it's not ok for businesses to hike up prices because demand is so high at the moment and offer such poor customer service. Front desk, concierge, room service... it was all a joke! Your rates need to match the level of service provided! We have stayed at many W and other top Marriott properties around the world... This location is great and we loved the rooftop pool overlooking the mountain, but unfortunately, service was very disappointing.
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Date of stay: December 2021
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Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 1 Jan 2022
Hello ScubaFP, Thank you for choosing us and taking the time to leave a review. We hope you will accept our apologies for not providing the exceptional service you should always receive from us. We aim to give each guest the absolute best service possible; therefore, we are disappointed that we did not meet these expectations. We have shared your concerns with our Talent, and we will make sure this does not happen again. We appreciate your patience and hope you will give us another chance; we would love to see you again. Thank you, Katie Menary Senior Rooms Operations Manager
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Joseph M wrote a review Dec 2021
Montgomery, Alabama116 contributions57 helpful votes
Overall, some great aspects to this hotel, location is perfect for access to the slopes. Use the side access to get to the gondola and skip the lines. Hot tub and pool were also very nice as was the food. The rooms were spacious and beds comfortable. “Concierge” was very disappointing. They said they would help with restaurant recommendations and reservations. Three weeks later they responded to our email with a random credit card authorization form with no context and still no help with reservations. Most of the bell staff were very helpful and knowledgeable. One in particular was very helpful in helping us find our lost luggage. Unfortunately, our flights out of Aspen were canceled. The bell staff offered to help find a car service to Denver airport. Two hours later we circled back with them after not hearing anything and were told there was nothing available. Thankfully, we called on our own and immediately were able to find two car services able to take us to Denver. The front desk staff did their best to accommodate us for an additional night. Overall, very nice hotel but failed on their follow-ups.
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Date of stay: December 2021
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1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 28 Dec 2021
Hello josephmM7592KA, Merry Christmas to you and your family! Thank you for taking the time to leave your review. We enjoyed your bright remarks about our great location here in our vibrant city and also about our excellent accommodations and amenities. We also appreciate you calling out our Welcome Ambassadors for their devotion to service; we will share your kind words with them and thank them personally. However, we regret knowing that your visit was affected by our concierge. We are always looking for ways to improve; therefore, we appreciate the feedback. We look forward to your next visit and wish you all the best with your travels. Thank you, Katie Menary Senior Rooms Operations Manager
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H4341OIjackc wrote a review Dec 2021
New York City, New York18 contributions9 helpful votes
Booked a 3 night stay using a ton of Marriott Bonvoy points . Before I even arrived I got a text message from Amex that my card was charged $1017 by the W Aspen. Very surprising since my reservation was made using points. The next morning another 2 charges hit my card totaling $1600 . Obviously the reservation wasn't set up properly , and the hotel was billing me for the room as a cash stay . The room itself was very uncomfortable. It was small ,dark , and had a bathroom that was not segregated . It was open to the room itself. No door. Even worse, the toilet was behind a glass partition that didn't go totally to the floor . Sort of like in a airport or office building public bathroom .So whoever else is in the room with u can hear every bodily function if u know what I mean . The toiletries in the shower are in cheap plastic squeeze bottles , and are of lowest quality . Blasting music on Friday night in the lounge, with DJ, as loud as the biggest nightclubs in the world. Could hear it in the room . Only good part about the stay was the hotel car that was always available to take us to lunch or dinner in town . Service at the restaurant for breakfast was atrocious - tables were left uncleared for a long while . See photos.
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Date of stay: December 2021Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 26 Dec 2021
Hello H4341OIjackc, Thank you for choosing us! Please accept our apologies for the several issues you experienced. Your valuable comments will be shared with our Talent to prevent these issues from happening in the future. We are continually striving to improve our guest experience, and we are grateful for all your feedback. We hope that the financial concern you had was resolved and if not, please feel free to reach out to us. We appreciate your patience and hope you will give us another chance; we would love to see you again. Thank you, Katie Menary Senior Rooms Operations Manager
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Ari P wrote a review Nov 2021
Las Vegas23 contributions
We ate at the Living room lounge/bar. The food was delicious and we loved the service. Jeet and Andrei were great. We had a very lively last evening at this longe. Decor, food, music and service made it for a really nice experience. Also check out the patio with the huge fire pit, great for gathering with friends or to have a cocktail.
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Date of stay: November 2021Trip type: Travelled
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Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 8 Nov 2021
Hello arip2013, Thank you for the brilliant review of W Aspen! We are pleased that you had an amazing experience with us and that you were able to take advantage of our indoor/outdoor Living Room, a one-of-a-kind restaurant and bar. Thank you, as well, for mentioning how much you enjoyed our Talent’s service and the delectable food we offer. We will share your fantastic remarks with them. We enjoyed hosting your visit to our vibrant city, and we hope to have an opportunity to provide you with another great stay soon. Thank you, Katie Menary Senior Rooms Operations Manager
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sfdann wrote a review Nov 2021
Salt Lake City, Utah1032 contributions450 helpful votes
+1
We loved this hotel. The rooms are beautiful and comfortable. The front desk was superior. Rose upon arrival was an exceptional touch. The valet and doormen were awesome and personable. The rooftop is brilliant. The restaurant and bar team were friendly and professional. There are no two ways about it - a great five star experience. Thank you to the entire team.
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Date of stay: November 2021Trip type: Travelled
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 4 Nov 2021
Hello sfdann, Thank you for your fabulous review of W Aspen. We are thrilled you loved our style and energetic service combined with our WET® Deck and vibrant accommodations. Our Talent has a dedicated and insatiable desire to go above and beyond for our guests, and we appreciate you mentioning Rose. We will enjoy passing along your comments! We look forward to hanging out again soon. Thank you, Katie Menary Senior Rooms Operations Manager
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Allen T wrote a review Oct 2021
Ridgeland, Mississippi138 contributions126 helpful votes
Nice hotel, clean comfortable beds. Excellent service. Decent food in the restaurant. Good value for Aspen. You can walk to almost anywhere. Drink lots of water to avoid dehydration. Great Bonvoy property.
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Date of stay: December 2020
Rooms
Cleanliness
Service
Trip type: Travelled
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 2 Nov 2021
Hello AllenT_12, Thank you for mentioning the accessible and connected experience we offer to our guests, all at a great value. We love that you could experience all the energy that our beautiful town has to offer and relax in our comfortable, urban accommodations. We are also overjoyed to read your compliments about our Talent’s dedication to supreme and limitless service! They were happy to hear they played a significant role in making your stay with us a memorable one. It was our pleasure accommodating you, and we hope you will make W Aspen your home away from home whenever your travels bring you this way. Thank you, Katie Menary Senior Rooms Operations Manager
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Megan M wrote a review Oct 2021
Schonaich, Germany7 contributions11 helpful votes
I traveled to Aspen with my very high energy 4 year old. The highlight of our stay was the staff - they were wonderful. The guys out at the Wheels desk were my kids favorite by far - every time we came in our out of the hotel they were so friendly and always engaged him in conversation. Traveling with a 4 year old means early mornings at the pool and the pool staff at 8am was so nice and accommodating as well. Room service was great, the wet deck was great (the guests who did not mind my annoying child kicking and splashing and talking non stop were great), and the check-in process was seamless. We really appreciated the rides to and from the airport and to our hiking spots. We stayed the summer before and we were in a basement room and it was not awesome and we left early. This time we did pay more for a better room and it was worth every penny.
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Date of stay: July 2021
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Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 25 Oct 2021
Hello meganm2014, It was our pleasure to welcome you back to W Aspen. We are charmed to know you had an excellent stay and that our Talent, especially our Wheels team left such a warm impression. Their desire to give every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We look forward to sharing your kind comments with them! We are also pleased to know you were able to take advantage of WET Deck. We love knowing our guests are maximizing their visit and enjoying our exceptional amenities. We appreciate the excellent feedback, and we look forward to hanging out again soon. Thank you, Katie Menary Senior Rooms Operations Manager
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Goldrush wrote a review Oct 2021
Dana Point, California21 contributions16 helpful votes
Beautiful hotel, with great employees, and even better atmosphere, perfect place to stay in Aspen. I would like to thank all employees from front office, and all bartenders from the hotel's living room (dining area). Also, special thanks to Mr. Juan Carlos, and pastry chef Miss Lynnsey - my husband and I renewed our vows during our stay, Mr. Carlos managed to put whole ceremony together in two days, handled the flowers, makeup, hair, photographer (which at the end we decided to have him - and it was match made in heaven), dining options, and everything else what needed to be done, while Miss Lynnsey made the most special most beautiful cake decorated with my favorite flowers - purple hydrangeas. I would also like to add that Mr. Juan should be promoted into event coordinator. Also, special thanks to all young men who worked very hard on driving us around all the time. Extremely friendly and welcoming staff. Thank you W family, hope to visit you soon.
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Date of stay: October 2021
Location
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Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 23 Oct 2021
Hello goldrush7, It was our pleasure to welcome you and your husband to W Aspen. We are charmed to know you both had an excellent stay and that our Talent left such a warm impression. Their desire to give every guest the best experience possible, down to the smallest detail, is something that makes us very proud. Juan will be joyous to hear your kind compliments, and we truly appreciate the recognition you gave him for his limitless and supreme service. Thank you so much for making us a part of your special occasion, and we look forward to hanging out again soon. Thank you, Katie Menary Senior Rooms Operations Manager
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PRICE RANGE
$484 - $2,281 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoAspen
NUMBER OF ROOMS
88
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Frequently Asked Questions about W Aspen
Which popular attractions are close to W Aspen?
Nearby attractions include Wheeler Opera House (0.4 km), Belly Up (0.2 km), and Ute Trail (0.4 km).
What are some of the property amenities at W Aspen?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at W Aspen?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at W Aspen?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at W Aspen?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to W Aspen?
Conveniently located restaurants include French Alpine Bistro - Creperie du Village, Paradise Bakery & Cafe, and Wild Fig.
Are there opportunities to exercise at W Aspen?
Yes, guests have access to a pool and a fitness centre during their stay.
Does W Aspen have an airport shuttle?
Yes, W Aspen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does W Aspen have airport transportation?
Yes, W Aspen offers airport transportation for guests. We recommend calling ahead to confirm details.
Is W Aspen located near the city centre?
Yes, it is 0.5 km away from the centre of Aspen.
Are pets allowed at W Aspen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.