550 South Spring Street, Aspen, CO 81611
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About
#16 of 32 hotels in Aspen
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Value
Rest easy at W Aspen. Our hotel in Aspen, Colorado, provides slope-side access to the mountain. After a busy day, unwind at our fitness center and WET Deck Pool, or enjoy on-site dining at 39 DEGREES.
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Property amenities
Valet parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Children Activities (Kid / Family Friendly)
Paid public parking nearby
Paid internet
Pool / beach towels
Pool with view
Outdoor pool
Fence around pool
Restaurant
Breakfast in the room
Outdoor dining area
Skiing
Bowling offsite
Canoeing offsite
Fishing
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Meeting rooms
Ski In / Ski Out
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Laundry service
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Room features
Additional bathroom
Desk
Dining area
Housekeeping
Coffee / tea maker
Dishwasher
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
76Restaurantswithin 0.5 km
26Attractionswithin 0.5 km
84Reviews3Q+A10Room tips
Reviews
Traveller rating
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Back for a fourth time and as good as it was when it first opened. An extremely enjoyable experience. Entire staff was welcoming and accommodating and went that extra mile including bartenders, bellmen, waitstaff. Special shout out to Valeria who assisted with a special request before arriving as well as Savo at the front desk. Both went above and beyond to make our stay most enjoyable. Only issue was my daughter is gluten free and there was nothing at breakfast for her to eat. Once pointed out to management they made an effort to get gluten free toast and told me they will address the issue in the future.
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Date of stay: January 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 5 days ago
Hello SammyG10, Thank you for making W Aspen your home away from home. The best compliment a guest can give is to return to a hotel they love and to share their experience with others. We are very proud of our Talent, as they are always raising the bar with their devotion to outstanding service. We will enjoy sharing your review with everyone and look forward to welcoming you back the next time you are in the area. Thank you, Emrah Anakok Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
I have stayed at many W hotels and they never seem to disappoint, for sure they delivered at the W in Aspen. The hotel offers completely rides to/from the airport and throughout town in a few nice BMW X5’s. We never had to wait long for a ride anywhere. The hotel was over sold and we tried to get an upgrade with no luck and we’re concerned about the roll from a few other reviews. They were wrong, we had the room with 2 queens and one was elevated. This set up made the roll feel more spacious. The room itself had modern decor, plenty of storage in the closets and the signature heavenly W beds. There is a nice Lavazza coffee machine in the closet and they have a small refrigerator if you need it. Some reviews complained of lack of space, I was traveling with a friend and we had plenty of room for all of our stuff. They have a DJ every afternoon in the bar on the second floor. This place was not busy during the week, it seems like only on Fridays and Saturday’s, but on those days it was a good crowd for Apres ski. We did eat here and the burger and Mahi was solid. They also have a good breakfast. On the roof they have a good sized hot tub and heated pool. There is a heated towel cabinet but no where to really put your stuff so you have to run from the bar where you dropped your stuff to the tub. The tub faces the mountains and you get a great view on a clear night. The bar is closed in the winter but I would suspect it’s a cool spot in the warmer months. The location is also great. If your skiing Ajax there is a small path you can take and walk right to the gondola. Across the street there is a market and pharmacy, you can also walk just about anywhere from here. The W delivers in all the right places! Next time I’m in Aspen I will be returning…
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 9 Feb 2022
Hello doms1214, Thank you for your loyalty to our brand and for your kind review of W Aspen. Our hotel is placed and designed to encourage exploration, adventure, and relaxation! We are delighted to know you loved our enhanced accommodations and never boring location combined with the fantastic amenities we offer, including our hot tub and rooftop Wet Deck. Taking a dip in our invigorating pool while soaking up the panoramic views is a guest favorite, and we couldn't be happier that this added to your experience. It is also a pleasure to read you enjoyed dining at our on-site restaurant and bar, 39 DEGREES. We appreciate your feedback and look forward to welcoming you back very soon. Thank you, Eva Rojo Senior Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a incredible time and were extremely impressed by the top customer service of Nelson and his entire team. Everyone from the minute we checked in, to when we checked out they did not miss any details to provide a 10 out of 10 experience. This hotel really impressed me, other hotels should learn from them. Eric R
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 3 weeks ago
Hello ericrV155BG, Thank you for choosing W Aspen. We were happy to read your compliments about our Talents' dedication to supreme and limitless service! They were glad to hear they played a significant role in making your stay with us a memorable one. We look forward to your return the next time you are in Aspen. Thank you, Emrah Anakok Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The W Aspen is one of my favorite hotels in the world! We stayed here last year December and loved it so much we came back this year. This was one our first stays with newly achieved Ambassador Status and I can highly recommend this property. The service is excellent and I found it better than the St. Regis nearby. Everyone is so friendly, accommodating, and helpful. I forget the lady’s name who check us in but she was wonderful. Along with Perry. Special thank you to Spencer who helped us with setting up our BMW test drive. He and his team were the best! Also to Sam who delivered us late night tea and was so friendly. Also to the incredible restaurant staff including Sharny, Vishwas, and Alex. You all made our stay so special! Thank you, we can’t wait till next time!
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 4 weeks ago
Hello aroundtheworld787, As a member of Marriott Bonvoy, we appreciate your loyalty to our brands, and we are delighted we could welcome you back to W Aspen. Our Talent has an appetite to serve and connect with our guests, and they always enjoy hearing that they are making a difference. We will share your kind words with them and thank them personally for the work that they are doing. It was our pleasure having you, and we look forward to your return. Happy Holidays! Thank you, Emrah Anakok Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wanted to reach out to share with you the top-notch service I received from the W team during my stay last week at the W Aspen. We were greeted by our W driver who was on time and waiting for us at the airport. We were then welcomed in by your delightful front desk staff, most notably Suvo who was so helpful in getting me checked into a room I felt comfortable in. We were on a girls ski trip and I expressed my concerns overstaying in a bunk bed and the possibility of falling. Suvo was able to get us moved to another double bed room that we felt much more comfortable in and was so helpful and patient with me in the process. Of course, I loved being greeted with a glass of rose'! I also have to add that you have the most prompt and polite drivers. We never had to wait long for rides to and from our reservations. It was an overall great experience!…
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Date of stay: December 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 16 Dec 2022
Hello nicolekZ7667YM, Thank you for choosing W Aspen. We were happy to read your compliments about our Talents' dedication to supreme and limitless service! They were glad to hear they played a significant role in making your stay with us a memorable one. Suvo and our entire devoted Talent will be happy to hear your kind words. We look forward to your return the next time you are in Aspen. Thank you, Emrah Anakok Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hands down best EXPERIENCE we have ever had, and we travel the world. The talent (employees) give genuine, bespoke service that is unforgettable. Ankit from India made a desert for us himself from his country on our last day (see picture). Heartfelt. Sol from Argentina anticipated our needs before we knew them, as did all the servers at the "Living Room". All the food was great. Of course you have restaurants all over town to choose from, but we were content eating in-house because the food and service was memorable. Everyone at front desk check-in and Concierge and Valets went out of their way to take care of us as well... Forget Stuffy Little Nell and St Regis, W Aspen is where the fun is at and memories are made! We will be back!
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Be sure to hit the jacuzzi on the roof and the gym!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 12 Nov 2022
Hello Trish S, Thank you for the fantastic review and for pointing out all the details that amplified your stay at W Aspen. We are charmed to know you had an excellent stay and that our elevated culinary offerings and devoted Talent left such a warm impression. Their desire to give every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We will enjoy sharing your kind comments with all of them! We appreciate the excellent remarks, and we look forward to hanging out again soon. Thank you, Emrah Anakok Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Wonderful hotel and the most welcoming front desk staff, including most notably, Andrea. The rooms are fabulous with great amenities including toiletries, shower, bathrobes and Frette slippers, very cool design, the most luxurious bed and bedding, and so quiet. So why didn't I give 5 stars?? Because the dining was sub-par; food was no better than average and service may have been the worst - virtually non-existent. The only reason I can think of for the disconnect in hotel staff and dining staff is maybe dining is contracted out. So stay here, but eat elsewhere - anywhere else - so many great options out there.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 3 Oct 2022
Hello Hobar, Thank you for taking the time to tell us about your stay at W Aspen. Our hotel is placed and designed to encourage exploration, adventure, and relaxation! It is delightful to know you loved our beautiful property and stylish accommodations featuring thoughtful amenities. We are also glad to read your kind remarks about our Welcome Agents, especially Andrea. Having said that, we regret your unsatisfactory dining experience. We will share your feedback appropriately, as we are always striving to improve in all areas of our hotel. Thank you once more for your recommendation, and we look forward to hanging out again soon. Thank you, Eva Rojo Senior Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely hotel but you pay top dollar every amenity. The service was top notch and the roof top pool and bar area is great. It’s a good location for walking around town. But bottom line, at $1000/nite you should not get nickeled and dime for everything and your room shouldn’t be located on the first floor near the 5:30 am loading dock area.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 28 Jul 2022
Hello 422debih, Thank you for your review. We are glad to read your compliments about our Talent’s dedication to supreme and limitless service and love knowing that you could take advantage of our energetic location. However, we apologize for not exceeding your expectations in all areas of your stay. We are always seeking to improve our guest experience; therefore, we are grateful for every comment. We hope you will reconsider and stay with us again the next time you are in the area. Thank you, Eva Rojo Senior Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just completed a 4 night stay in Aspen at this W, which is located conveniently in town. The check in process took 25 minutes; not because there was a line, but rather because they couldn't figure out the room availability and assignment. Of the 2 rooms we reserved, only 1 was available at the official check-in time which complicated getting ready for a formal dinner we needed to be at. The rooms themselves were fine overall and adhered to the typical W aesthetic, but the motion-driven lights and thermostat made for an uncomfortable temperature, and caused everyone to stir in the night when one person would get up for the bathroom. While there, we had 5 meals in the dining room (called 39 Degrees) and 2 on the rooftop next to the pool. Of the 7 total, 6 had something incorrect about the order. The car service they provide, called Wheels) was changed to only be available on the half-hour after our first day there, and the lead valet (in the sport coat) was one of the most unprofessional staff members I've ever encountered at any hotel, seemingly overwhelmed by the most basic of things. The rooftop pool and hot tub was nice in the Aspen environment, although generally packed with people and loud, and a bit gross given the number of folks in the water. They rope it off at night despite saying it's available 24 hours. Overall it seemed as though they hire any 18 year-old and assign them a job, with no training on their specific assignment, and especially no basic hospitality training. There are many better choices than this in Aspen, and we definitely will not stay here again. In fact, if this is where the W brand now is, we may never stay at another W.…
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Date of stay: July 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Ask for a room facing town or facing the mountain, not facing the alley with garbage trucks...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 24 Jul 2022
Hello ottow256, Thank you for evaluating your recent stay with us. We are sorry for your frustrating check-in experience and for the inconvenience you endured at our WET area. We appreciate your patience and illuminating feedback as we continually strive to grow and enhance our guest services. Furthermore, we apologize for the unpleasant encounter you had with one of our Wheels team members. Please be assured we will follow up with the appropriate individuals and take steps to ensure a better outcome going forward. We are also grateful for you letting us know about the things that can be improved in our rooms. On a positive note, we are glad to know you liked our convenient location and vibrant accommodations, as well as some of our amenities. We hope you and your family will give us another opportunity to show you all our commitment to supreme hospitality. Safe travels! Thank you, Eva Rojo Senior Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great experience on the Aspen W WETDeck rooftop. In particular, the bartenders Becca, Casey, and Will are outstanding. In addition, the food is quite good, and the entire staff is welcoming and friendly. We also enjoyed the memorable mountain-views.
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Date of stay: July 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at W Aspen
Responded 14 Jul 2022
Hello 471mikaelag, Thank you for sharing your vibrant feedback with fellow travelers! We are pleased you had an outstanding time enjoying our rooftop Wet Deck. Taking a dip in our invigorating pool while soaking up stunning mountain views is a guest favorite, and we couldn't be happier that this added to your experience here at W Aspen. Thank you for mentioning our bartenders, Becca, Casey, and Will, by name; we will enjoy sharing your compliments with them! It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you this way. We look forward to your next visit! Thank you, Eva Rojo Senior Rooms Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$674 - $2,019 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
W Aspen
LOCATION
United StatesColoradoAspen
NUMBER OF ROOMS
88
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Frequently Asked Questions about W Aspen
Which popular attractions are close to W Aspen?
Nearby attractions include Wheeler Opera House (0.4 km), Belly Up (0.2 km), and Ute Trail (0.4 km).
What are some of the property amenities at W Aspen?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at W Aspen?
Top room amenities include a flat screen TV, a refrigerator, and an additional bathroom.
What food & drink options are available at W Aspen?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at W Aspen?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to W Aspen?
Conveniently located restaurants include French Alpine Bistro - Creperie du Village, Paradise Bakery & Cafe, and Wild Fig.
Are there opportunities to exercise at W Aspen?
Yes, guests have access to a pool and a fitness centre during their stay.
Does W Aspen have airport transportation?
Yes, W Aspen offers airport transportation for guests. We recommend calling ahead to confirm details.
Is W Aspen located near the city centre?
Yes, it is 0.5 km away from the centre of Aspen.
Are pets allowed at W Aspen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Aspen offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.