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Hotel Metropole

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Traveller (271)
Room & Suite (383)
Pool & Beach (12)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible4%
Travellers talk about
“market place”(27 reviews)
“vip wing”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Hot Tub
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (511)
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Traveller rating
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All reviewsmarket placevip wingcontinental breakfastbagelsthe rooftop hot tubcatalina islandbeach houseocean viewdeluxe roomcatalina expressthe hotel staffnice roomshops and restaurantsbottle of champagnegas fireplacethe main streetdvd player
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11 - 15 of 508 reviews
Reviewed 22 February 2018

I am writing this review from the hotel now. Although the hotel is nice; at $2300 for 6 nights I did not expect to receive Motel 6 level customer service a the front desk. I am here on a much needed vacation as I work...More

3  Thank GeekGirl76
Response from Gregg M, Manager at Hotel MetropoleResponded 27 March 2018

I'm glad to hear you felt the hotel was nice, but I'm sorry to hear there was a concern with the vending machine that put a damper on your trip. We immediately reached out to the owner of the machine when you complained, and gave...More

Reviewed 18 February 2018

Reaching Catalina Island's Hotel Metropole at the end of a long cross-country drive was one for the memory books! The arty beachfront balcony room, palm trees and the stunning feeling of luxury easily washed away the dust...also any former list of favorite 'hotels.' The wonderful...More

2  Thank patrickmL222RN
Response from Gregg M, Manager at Hotel MetropoleResponded 27 March 2018

Your review feels like a beautiful poem that we are honored to have written about our hotel. We are happy to hear you enjoyed our "oceanfront heaven", and our staff, especially Lele, helped make it a special stay. We look forward to seeing you again...More

Reviewed 9 February 2018

The staff was excellent. They stored our luggage for us while we we out and about. The rooms are phenomenally clean and well appointed. This will be our "go to" hotel when we visit the island. It is so centrally located to all restaurants, cafes,...More

1  Thank J Scott W
Reviewed 8 February 2018

We stayed here and the rooms we beautiful I think recently renovated. Very modern with a fireplace in the room. Their continental breakfast was great offering, with a good selection. The hotel staff was very helpful and nice upon check in and out. I recommend...More

1  Thank ltlchristine
Response from Gregg M, Manager at Hotel MetropoleResponded 27 March 2018

Thanks for noticing our modern renovations! We try and offer a variety in our complimentary breakfast, and happy to hear you enjoyed it. Hope to see you again soon and we will do everything to make it a five star stay on your next visit.

Reviewed 18 January 2018 via mobile

This place was really impressive. First time in Avalon and we were beachfront with access to all that Avalon has to offer. More importantly, we were traveling with our newborn and they were super accommodating. Even after we checked out and had to wait for...More

Thank Roger P
Response from Gregg M, Owner at Hotel MetropoleResponded 7 February 2018

Yolanda and our hotel crew work so hard to make sure every guest has a great time, and we are so thrilled you and your newborn had a 5 star experience. We will always try to accommodate all your needs, and we look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Things to do
Hot Tub
Spa
Details
Price range
US$ 229 - US$ 395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Avalon
#6 Family Hotel in Avalon
#8 On the Beach Hotel in Avalon
#8 Romantic Hotel in Avalon
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 229 - US$ 395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Avalon
#6 Family Hotel in Avalon
#8 On the Beach Hotel in Avalon
#8 Romantic Hotel in Avalon
Room types
Suites, Non-Smoking Rooms
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Traveller (271)
Room & Suite (383)
Pool & Beach (12)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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CarmenCabo
9 May 2018|
AnswerShow all 3 answers
Response from patrickmL222RN | Reviewed this property |
Avoid the 'steep' hill especially since you'll likely be pulling luggage (level walk to hotel). As you walk up north Crescent Avenue (from the boat landing piers) and get to METROPOLE AVE...turn left and hotel property is... More
1
Vote
813adriennes
1 May 2018|
Answer
Response from J Scott W | Reviewed this property |
I would suggest you call the hotel directly as I think you will find the entire staff very helpful, knowledgeable and extremely honest, as was our experience. This is an amazing hotel. We chose a room overlooking the... More
1
Vote
paav80
9 November 2017|
AnswerShow all 3 answers
Response from luciearl | Reviewed this property |
Pretty sure checkin 3pm, out 11am. Usually flexible with your travel plans.
0
Votes
Room Tips
"Request a room NOT by the ice machine as this was very noisy, even waking us up in the night."
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"Beachfront balcony best for EVERYTHING island!"
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"Mark sure you enjoy a beer or wine on the rooftop."
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"Choose the VIP section."
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