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We spent the week touring Yosemite, Kings Canyon and Sequoia National Parks and Big Tree State Park from our base at Mountain Retreat. The staff were just great, helping with local attractions and restaurants in the area as well as the amenities of the resort....More
Our two units (18 & 19) were a great disappointment this year. Our experience last year was in stark contrast in that our units were inviting and light, exactly the opposite of our recent experience.
While the units were advertised to sleep 8, this was...More
Thank Alice S
Response from GPR S, Guest Relations Manager at Mountain Retreat Resort, a VRI resortResponded 12 October 2016
Hi Alice. We appreciate your review and are very sorry to hear about your experience. We want all guests to enjoy their vacation and it sounds like there were some issues during your stay. We've shared your review with our management team to identify room...More
The units are duplexes; set in a beautiful setting. We found little problem with noise. This is a great place to stay and kick-back. There are many local historic towns to explore. There are at least three Caverns, hiking and zipline. Don't miss Big Trees...More
Response from GPR S, Manager at Mountain Retreat Resort, a VRI resortResponded 11 October 2016
Thank you, Kimberlyd812, for reaching out to us. Your opinion plays an integral part in our customer service. We would love to see you again soon, please let us know if there is anything we can do to assist with a return visit.
This was our second trip to Mountain Retreat. We stayed in Unit 4 for a week. This unit had two bedrooms with king size beds and two full baths in the lower level. The main level had a large living /dinning room, a well equipped...More
Traded in our timeshare so not knowing exactly what to expect. I had looked at many reviews so I was not worried. Nice drive into the woods. Very quiet. We stayed in Unit 23 and what a awesome find! Upstairs, walk-in level large living room...More
Response from GPR S, Manager at Mountain Retreat Resort, a VRI resortResponded 29 September 2016
Thank you, Ilovetotravel345, for reaching out to us. Your opinion plays an integral part in our customer service. It's a joy to read your review and know that you had a truly fantastic experience with us. After all, you can never have enough flat screen...More
No, every unit does not have an individual BBQ, but every unit has access to use the five large stainless steel propane grills that are conveniently located within the complex. Also, they provide quality BBQ utensils for... More
No, every unit does not have an individual BBQ, but every unit has access to use the five large stainless steel propane grills that are conveniently located within the complex. Also, they provide quality BBQ utensils for your use if you ask at the front desk. No charcoal needed here to enjoy great grilling!
The clubhouse is ADA compliant but the residential units are all multi storey with the bedrooms on one level and the living space on another. They do have hideabeds in the couches and there is a half baths on the main floor.