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Extended Stay America - Los Angeles - Arcadia

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Extended Stay America - Los Angeles - Arcadia
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Los Angeles - Arcadia
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Showing 91: English reviews
Arcadia, California
Reviewed 10 April 2015

The rooms have full kitchens, with a two burner stove and microwave oven. We've fixed some great meals during our stay. This hotel is the place to stay when you want to have your pet with you. You pay extra for your pet, but only at the beginning of your stay. If you stay for over a month, you don't...

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Helpful?
1Thank JM M
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our location was so convenient for your travel needs and that our fully equipped kitchen allowed you to fix great meals during your stay. Our staff at Extended Stay Arcadia takes pride in creating a memorable “home away from home” for...

Henderson, Nevada
Reviewed 9 April 2015

Stayed here because it accepted pets and we brought out dogs with us. The customer service was very good. The toilet in the room had to be plunged several times during our three day stay. There was a strange smell when entering the room. We also had our doxie get kicked out of the hotel for barking during the day....

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Thank BethM71
Mullica Hill, New Jersey
Reviewed 18 March 2015

Upon arrival I inspected my room, the carpet did not looked vacuumed, the toilet seat looked like it had dried pee on it, and there was a "stinky surprise" in the toilet. There was also an orange peel in the kitchen trash from the previous guest. I have been here 1 week, and the staff here is ok. There are...

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Helpful?
Thank Beverly B
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that our housekeeping service did not meet your expectations. Our goal is to ensure you are provided with a clean, comfortable room while you are our guest. To make sure this doesn't happen again, I am going to take your comments and coach our staff to provide better...

Reviewed 14 March 2015 via mobile

Before I got to my room I was impressed by Jonathan at the front desk. He is friendly and knowledgeable. He patiently answer all of my questions with clear answers. The room was quality was better than I expected and the price was good. I would stay there again.

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Helpful?
Thank Taylor--11111
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you so much for taking the time out of your schedule to write such a great review of our hotel and the front desk attendant that helped you. We extremely value the fact that you chose to highlight the great customer service our staff strives to provide for each and every guest. Thank you again for your review. We...

Colorado
Reviewed 11 March 2015 via mobile

If you have special needs (i.e. first floor room for medical reasons) don't bother trying to make a reservation/staying here. This property is too busy to accommodate you. Instead they will promptly and rudely refer you to their reservations (national) line. Just pay the extra 25 to 30 bucks difference and stay with their competitors. Attn: GM.. maybe teach your...

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Helpful?
Thank jgc95
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you for your recent review of your stay. I sincerely apologize for not meeting your expectations. We strive to provide our guests with a comfortable experience. I am sorry we failed at that mission. To uphold our company’s high standards we will meet with our staff to make sure each guest has a positive experience through great rooms and...

st. george, Utah
Reviewed 6 January 2015

Decent hotel with a kitchen, refrigerator and microwave. Staff was very friendly, and continental breakfast was free. Overall it is a decent hotel, and the price was right considering we were there the weekend of the Rose Bowl.

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Thank phillytom_10
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you felt our rates were reasonable, and that you appreciated your fully equipped kitchen. I am also pleased that our staff was friendly and that you enjoyed our free grab-and-go breakfast. Your feedback is very important to us, so thank you for sharing. We...

Arcadia, California
Reviewed 24 December 2014

Ok I'm writing this review and I barely just arrived here at the Extended Stay in Arcadia, the one that is on Santa Clara not the one that's on 5th st. which is literally around the corner. The reason I'm writing this review so soon even before I have checked out is because of the unbelievably great A++++++ super friendly...

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Helpful?
2Thank CBL_Travel
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you for your wonderful review. We are so thrilled to hear that our staff, particularly Rosa, provided you with such quality service. We strive to provide our guests with a "home away from home" experience, and it sounds like we did just that during your stay. Thank you again for your kind words. We hope to see you again...

Reviewed 23 December 2014 via mobile

I stayed here for a night and the girl that helped me Check into my room was really helpful, and the morning Manager Rosa who checked me out was very nice and and gave me a late check out! =) id def come back and stay here again.

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Helpful?
Thank Bella G
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Bella - Thank you for your great review of our hotel. We are glad that our staff was very helpful and that you had a pleasant experience with us. Thank you again for sharing your experience. We look forward to welcoming you back in the future.

Sierra Madre, California
Reviewed 3 October 2014 via mobile

Dark dismal dated rooms, next to a freeway so good luck sleeping, minimal breakfast, very few kitchen amenities, some guests seemed to have better pricing than we did, you get what you pay for with the lower price of the room? Front desk staff pleasant. However, we would not stay there again.

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Helpful?
Thank Linda S
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Linda - thank you for your recent review of your stay. I am sorry to read that you found our hotel to be outdated and that our amenities did not meet your expectations. I will discuss with upper management how we can better improve our breakfast selection and other amenities. If you would like to discuss this further, please do...

Redondo Beach, California
Reviewed 19 September 2014

I travel, mostly in California for business and pleasure and I always look first to Extended Stay America as the pricing is competitive and the accommodations are very suitable for my particular needs. The Arcadia location is the best by far! I always seem to arrive early in the morning and I am forced to request an early check-in. Some...

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Helpful?
Thank padiehl86
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you so much for taking the time to write such a wonderful review about our hotel. We are so pleased that you had such an enjoyable experience with us. We are proud of our staff for providing you with quality service. Thank you again for your kind words. We look forward to seeing you again, when your travels bring...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Los Angeles - Arcadia

Address: 401 East Santa Clara Street, Arcadia, CA 91006
Region: United States > California > Arcadia
Price Range: ₹ 6,742 - ₹ 8,836 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Los Angeles - Arcadia 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Los Angeles / Arcadia Hotel Arcadia
Extended Stay America Arcadia
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Los Angeles - Arcadia staff and other travellers.
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Questions? Get answers from Extended Stay America - Los Angeles - Arcadia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good room tips available”
 of 5 bubbles H7459DYpaule, 14 Mar 2017 | Read review
“Try to score a refurbished room.”
 of 5 bubbles NWOhioGuy, 14 Jan 2017 | Read review
“don't confuse this place with the Monrovia one. Monrovia sucks”
 of 5 bubbles lindakV6153NY, 25 Dec 2016 | Read review
“Rooms away from freeway.”
 of 5 bubbles cklonowski, 10 Dec 2016 | Read review
“The breakfast counter is open for all guests, and only serve coffee, tea, oatmeal and muffins.”
 of 5 bubbles stivpg, 23 Sep 2016 | Read review
5 of 5