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SpringHill Suites Pasadena Arcadia

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SpringHill Suites Pasadena Arcadia
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180 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Las Vegas, Nevada
Reviewed 2 weeks ago

I like Marriott & I like Springhill Suites. But I must say, the California attitude of the reception in this hotel is toooooo obvious! Condescending & not friendly is my impression. They need to learn how to be nicer & to accommodate their clients instead of making them feel like their corporate guests are the only ones which matter.

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Helpful?
Thank James O
ALFREDO A, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear James O, First and foremost, I am sorry for the condescending and unfriendly attitude you experienced during your stay with us. While we do not like to hear anything negative, it is through your comments wherein we can improve our service. We appreciate your feedback and you may rest assured that I will be conducting a full investigation on...

Farmington, CT
Reviewed 7 January 2017

Conveniently located off of freeway but not so close that it's noisy, quite the contrary. The staff was very welcoming and accommodating and helpful. Room was large with the usual amenities. Bed/pillows were very comfortable. Good flat screen tv. Good climate control. The room attendant did a great job, everything was spotless and boy, could she make a bed! Sheets...

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Helpful?
Thank JudeD869
ALFREDO A, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear JudeD869, Wow, what a great review and thank you for choosing SpringHill Suites Arcadia!! We appreciate your feedback and look forward to the opportunity of serving you again in the near future. We take pride in what we do and your valuable feedback will be shared with our entire team. In the event that you find yourself in this...

Vancouver, Canada
Reviewed 20 December 2016

We had a one-bedroom suite facing the parking lot with mountain views in the background. Room was clean and quiet. Bed was very comfortable. Complimentary breakfast was simple and adequate. Wifi connection was smooth. The only thing to keep in mind is the location is 30-40 mins (with no traffic delays) away from LA downtown. Having your own transportation is...

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Helpful?
Thank crossover604
ALFREDO A, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear crossover604, Thank you for the great review and thank you for your loyalty to Marriott. Additionally, you may rest assured that I will personally share your comments with our entire team of dedicated associates. To ease you from traffic delays in the future, the train station is literally just a 10 minute walk from the hotel to transport you...

Chamblee, Georgia, United States
Reviewed 28 November 2016

This hotel property fits into the "just right" category for business and family travelers in the pricey Pasadena area. The location is great for easy accessibility to local restaurants, attractions, and travel options. Front desk staff are very friendly and helpful, and the breakfast staff is efficient and handles busy crowds well. Our two nights in this facility were pleasant...

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Helpful?
Thank Jerry L
ALFREDO A, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Jerry L, Thank you for choosing SpringHill Suites Arcadia and thank you for your review of our hotel. I am so glad to hear that you feel that we are in the "just right" category for business and family that are traveling the Pasadena/Arcadia area. In addition, our area offers a plethora of local cuisine, shopping and other attractions....

Vista, California
Reviewed 16 November 2016 via mobile

Comfortable mid range hotel in a very convenient location. Lives up to Marriott standards! Rooms are clean, well appointed and comfortable. Lots of excellent restaurants with in walking distance. The hotel does have a fitness room but there's a 24 Hr fitness club right around the corner!

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Helpful?
Thank rrosol
ALFREDO A, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear rrosol, Thank you for choosing SpringHill Suites Arcadia for your lodging needs and thank you for the review. We appreciate your feedback and you may rest assured that I will be sharing your comments with our entire team of dedicated associates. We look forward to your return and hope to see you soon! Safe travels, Alfredo A General Manager

Phoenix, Arizona
Reviewed 11 November 2016

I recently stayed at this property for three weeks on business. I wouldn't exactly call the property "run-down," but the common areas are somewhat cramped and do show considerable wear-and-tear. The property is in need of renovation soon. But this is to be expected at the price point in this very nice, somewhat upscale area, and none of this is...

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Helpful?
Thank awfritz73
ALFREDO A, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear awfritz73, Thank you choosing SpringHill Suites Arcadia for your lodging needs and thank you for the great review. We appreciate your feedback and you may rest assured that your comments will be shared with our entire team of dedicated associates and management. We look forward to your next visit to the Arcadia area. Safe travels, Alfredo A. General Manager

Camarillo, CA
Reviewed 9 November 2016 via mobile

We had reservations at the nearby Courtyard Marriott, but it was so noisy from it being right next to the freeway. This is an older Marriott property, but maintained well. Staff was very friendly and welcoming. The room was very clean. Beds are very soft. Bathroom amenities are very good quality name brand (Paul Mitchell). Towels were soft. The complimentary...

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Helpful?
Thank KonaMom2
ALFREDO A, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear KonaMom2, Thank you for choosing SpringHill Suites Arcadia and thank you for the review. We appreciate your feedback and you may rest assured that your comments will be shared with our entire team. We look forward to your return. Safe travels, Alfredo A. General Manager

A TripAdvisor Member
1 review
Reviewed 1 November 2016 via mobile

5Stars!) Mainly because of the Great Customer Service all of the staff were Excellent! Omg! The best breakfast I've ever had... as a family we all enjoyed our stay. Anytime we visit the California area this will be our 1choice for now on. The room were nice and clean. Room service great. Paul Mitchell hair products/lotion blow dryer ect. Our...

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Helpful?
Thank A TripAdvisor Member
ALFREDO A, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Guest, Thank you for the great review! We're glad to know that our entire team made your experience memorable and made you "feel home away from home". We look forward to your return and thank you for choosing SpringHill Suites Arcadia. Safe Travels, Alfredo A. General Manager

Houston, Texas
Reviewed 29 August 2016

We were immediately impressed with the pleasant and helpful attitude of the people at the front desk when we checked in and were impressed that this attitude was reflected in everyone of the staff members we came it contact with. We had a modern, clean and comfortable King Suite with a small kitchenette. The kitchen area came in handy for...

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Helpful?
Thank Jim W
ALFREDO A, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Jim W, Thank you for sharing your experience at the SpringHill Suites by Marriott in Arcadia, CA. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Sparta, NJ
Reviewed 25 August 2016

Stayed here six days with family. Hotel is slightly older, but the staff is a standout. My husband lost his cell phone down the elevator shaft (!!) and the manager and the front desk staff were incredibly helpful and kind about handling this for us. The room was a decent size, although I would recommend more storage or closet space...

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Helpful?
Thank Skylander33
ALFREDO A, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Skylander33, Thank you for the review and for choosing Springhill Suites Arcadia for your lodging needs. We are glad to have made your visit a pleasant and positive experience. Your comments will be shared amongst the team. We look forward to your return and safe travels!! Alfredo Alvano General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The SpringHill Suites Pasadena hotel in Arcadia located at the corner of Huntington Drive and N 2nd Avenue. Enjoy free hotel-wide WiFi, a daily breakfast buffet, parking, and a convenient location just a short walk from the Arcadia Shopping Center, Bonita Park, and the Santa Anita Race Track. Our spacious king and double-queen suites offer plush Marriott bedding, a separate living space with a pull out sofa, a wet-bar with microwave and mini-fridge, 32" TV with 14 HD channels, a work space, and suites featuring beautiful views of the Angeles National Forest. Take a dip in the pool, unwind in the hot tub, or keep up your health in the 24-hour fitness center. ... more   less 

Additional Information about SpringHill Suites Pasadena Arcadia

Address: 99 N 2nd Avenue, Arcadia, CA 91006
Region: United States > California > Arcadia
Price Range: ₹ 10,891 - ₹ 16,971 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Pasadena Arcadia 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Springhill Suites Pasadena Arcadia Hotel Arcadia
Springhill Suites Arcadia
Arcadia Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Pasadena Arcadia staff and other travellers.
1 question
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Questions? Get answers from SpringHill Suites Pasadena Arcadia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good luck....better choose another hotel!”
 of 5 bubbles jameso830, 11 Feb 2017 | Read review
“Rooms 210/310/410 and 212/312/412 are slightly larger and are directly across from the elevators.”
 of 5 bubbles awfritz73, 11 Nov 2016 | Read review
“High floors give you a nice view of the San Gabriel Mountains”
 of 5 bubbles Skylander33, 24 Aug 2016 | Read review
“4th floor facing front. quiet, and view of mountails”
 of 5 bubbles SeattleHiker73, 3 May 2016 | Read review
“Top floor is best - kids above our room where tromping around early in the morning, and you could hear that very well through the ceiling”
 of 5 bubbles tilmans2013, 10 Apr 2016 | Read review
5 of 5