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Anaheim Majestic Garden Hotel

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1,676 Reviews from our TripAdvisor Community

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There are newer reviews for Anaheim Majestic Garden Hotel
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Showing 1,563: English reviews
Santa Ana, California
Reviewed 25 August 2014

I've stayed in hotels run by the Starwood Hotels Group before (The Plaza in San Francisco, Sheraton Marina in San Diego) and was very happy with the hotels and the staff. That's why I booked a two night stay at the Sheraton Anaheim, and being an annual pass holder for Dizzyland, it made sense since it's right next to the...

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Helpful?
2Thank Snafooo
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim. As you stated, the hotel is not one of the newer hotels in Anaheim and sections of the hotel are in need of remodeling. So beginning September 2, 2014 we are undergoing a major renovation program to give ourselves a facelift. We will be renovating many of the rooms on all...

Minneapolis, Minnesota
Reviewed 25 August 2014

Just finished having a phone call with my 82 year old mom. She went on for minutes reminiscing about her experience at Sheraton Anaheim. It reminded me that I should post a review on TripAdvisor. Okay, nearly every review talks about how the hotel is in dire need of a remodel. The bathrooms are too small. The décor may be...

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3Thank Margie O
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your kind review of the Sheraton Anaheim hotel. Our entire staff is dedicated to ensuring that each and every guest recieves the finest customer service possible, and if any guest has an issue our goal is to resolve it immediatley. It was great to hear that your room was located where you requested and that you enjoyed...

Reviewed 25 August 2014 via mobile

Location good, shuttle to disney excellent Rooms tired and carpets dirty Pool small and very busy late afternoon. kids galore unsupervised and somersaulting into shallow water, distressing younger kids on each of our 3 days at the pool. If parents not there, hotel should step in but no one. Also pool area not cleaned until the very end of the...

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Helpful?
1Thank Hgreh
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

I appreciated you taking the time to revie the Sheraton Anaheim hotel and apologize for any sub standard service issues you may have encountered in our restaurant. We strive to give the best possible customer service to all of our guests, and it sounds as if we faild to meet your expectations. In regards to our pool area we do...

Meanwood, United Kingdom
Reviewed 25 August 2014

My wife has already done a review,so this is extra marks from me.i loved this Hotel i am 64 years old,i like quiet.This Hotel was excellent.Lots of young families but you would not know.Massive room,superb dining area.Would i go back yes indeed.Thank you for a lovely but short three day stay.

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2Thank Bob M
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

I just want to say thank you for the second review for you and your wife. I am glad that your stay was enjoyable and that you enjoyed our dining options. Hopefully you had the opportunity to dine in our garden patio by the fountain. All of the staff at the Sheraton Anaheim do our best to see that every...

Reviewed 25 August 2014

My family of 5 stayed here for 2 nights. The receptionist was friendly and the lobby has nice fish tanks that the kids really enjoyed. The front doors are not self opening so it makes it hard to come in with your luggage cart and are quite heavy. Also the elevators are super small...really only you and the luggage cart...

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Helpful?
Thank surgteck05
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim hotel and I am glad to hear that that you and your family enjoyed our facilities. I was disturbed to hear about the droppings as this is the first I have heard this from any guest. I apologize and will have our housekeeping department check all rooms carefully for any other...

Reviewed 21 August 2014

Visit: Went to Disneyland on a whim and all of the park hotels were booked. Stayed at Sheraton to get the SPG points. Pros: Close to park. Great tram system running every half hour. Nice to have the ability to go back to the hotel and take a break. Cons: It's old - you're getting the convenience of being close...

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Helpful?
2Thank amATX512
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim. I am glad you enjoyed our Staff, food, and amenities that we offer. We are an older hotel, I agree with you however we are starting our renovation program in September 2014 to give ourselves a fresh look. You will have to come visit us again in a few months so...

Santee, California
Reviewed 18 August 2014

My husband and I live in San Diego and have been annual pass holders at Disneyland for 6+ years now. In fact, we got engaged at Disney and stayed that night and another day with this hotel. Since that time, we still come to Disney with friends and family every few months and we did enjoy staying at this hotel....

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Helpful?
3Thank Sara D
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

We appreciate you taking the time to review the reservation process that you encountered regarding Sheraton Anaheim hotel. I apologize for not being able to reduce the 2 night minimum stay to 1 night however on certain dates we must require a 2 night minimum or 1 night would fill quickly and the next night we would be empty. This...

Leeds, United Kingdom
Reviewed 17 August 2014

Stayed for 3 nights at end of 16 day tour of West USA. Rooms huge and comfortable although bathroom smaller than most of other hotels we stayed in. One of our party has Coeliac disease and had proved somewhat of a challenge, but this hotel was excellent and basically made whatever we wanted even to the point of having separate...

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2Thank Kaym1990
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for taking the time to review the Anaheim Sheraton hotel. We appreciate your very kind comments regarding our staff, and pointing out Nestor as being most helpful. We know how important a gluten free diet is when dealing with Coeliac disease and we do our best to accommodate every guest with their special diets. We are glad that...

Chilliwack, Canada
Reviewed 17 August 2014 via mobile

Our one night stay was not pre-planned. It happened to be a very busy night in the area and we were just happy to get a room. The fellow at the front desk was very helpful. All in all I liked the feel of the lobby and pool area, though we really didn't have much time to spend in either....

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Helpful?
Thank VivaLu
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your recent review of the Sheraton Anaheim hotel and pointing out the pro's and con's of your stay. The fact we are located on 13 acres of plush gardens, court yards, and koi pond, our gust room layout is somewhat spread out. I apologize for not having a guestroom closer for you, however you are correct in...

York, United Kingdom
Reviewed 17 August 2014

We stayed here for two nights whilst visiting Disney on vacation . Yes the decor is a little jaded, but the rooms are clean and functional ..the rooms are actually pretty huge , very well sized, but the bathrooms are tiny , hence for a family of three in a room, I'd say this spot is good for a night...

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Helpful?
Thank Tony F
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

What a wonderful review you wrote on your recent stay at the Sheraton Anaheim hotel. Thank you for your kind comments, and yes our rooms are large for families and we do cater to all familes large and small. Our complimentary shuttle service to and from Disneyland coupled with our 13 acres of plush gardens, courtyards, and koi pond make...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning

Additional Information about Anaheim Majestic Garden Hotel

Address: 900 South Disneyland Drive, Anaheim, CA 92802-1844 (Formerly Sheraton Anaheim Hotel)
Region: United States > California > Orange County > Anaheim > The Colony
Price Range: ₹ 8,673 - ₹ 15,226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Anaheim Majestic Garden Hotel 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Sheraton Anaheim Hotel
Anaheim Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Anaheim Majestic Garden Hotel staff and other travellers.
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Questions? Get answers from Anaheim Majestic Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the courtyard or pool are better”
D8754GSjamesb, 27 Apr 2017 | Read review
“If your room isn't ready, wait for it.”
alohacjm, 18 Apr 2017 | Read review
“Ask for a room with a view so you can see the fireworks from Disneyland at night.”
ltinyo, 9 Apr 2017 | Read review
“Check in early. Some rooms have broken air-conditioners, clogged sinks, or gross stains, they will have another room to move you to.”
  • Broken AC. Try sleeping @ 77. Sweating. Staff wouldn't let us borrow unused
  • Sink doesn't drain.
  • Disgusting stains on the floor. How is this acceptable? We wouldn't walk barefoot in this room.
JeffersonM554, 4 Apr 2017 | Read review
“Inside groun floors have direct access to courtyards”
Dlane2d, 29 Mar 2017 | Read review
5 of 5