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Sheraton Park Hotel at the Anaheim Resort

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Traveller (690)
Room & Suite (305)
Pool & Beach (32)

About

Location
Cleanliness
Service
Value
Sheraton Park Hotel at the Anaheim Resort is an ideally located hotel in Anaheim, California situated within walking distance to the Disneyland Resort, the new Anaheim GardenWalk and the Anaheim Convention Center.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free Internet
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
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Location

Full view
91Great for walkers
Grade: 91 out of 100
34Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
2,574Reviews
782Photos
96Q+A
100Room tips
Traveller rating
  • 888
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  • 364
  • 144
  • 77
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Popular mentions
Nice establishment with a very friendly staff. Room service was prompt ..a bit pricey. Chicken and waffles were good. Parking is also pricey. Breakfast should have been included, I did not receive an upgrade for being a SPG member.
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Response from IanG3036, General Manager at Sheraton Park Hotel at the Anaheim Resort
Responded 6 days ago
Thank you for taking the time to share your feedback, Q1243DSmikew. It's great you had a pleasant stay with us. We're happy you enjoyed our friendly team members. However, we're disappointed your time with us was less than ideal and that you had such challenges with our offered amenities. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.
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Normally I love this hotel but after PDX lost 100's of bags today including ours, we hoped to at least hang out in our favorite hotel and hope to start our vacation tomorrow if we get our bags... However, right after check in I discovered the quilt on the bed was really dirty so
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Response from IanG3036, General Manager at Sheraton Park Hotel at the Anaheim Resort
Responded 6 days ago
We appreciate the feedback, Dafoush. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly, and that you had such challenges with the temperature control system. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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Stayed for 3 nights for a conference in feb, 2019. Rooms are tired and in need of updating. Our first had a hole in the bathroom ceiling with water leaking onto toilet. Front desk staff was great at all times and moved us. Whenever we ran the sink in our room it smelled like
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Response from IanG3036, General Manager at Sheraton Park Hotel at the Anaheim Resort
Responded 6 days ago
We appreciate the feedback, AJ. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.
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Not surprisingly, we stayed here for 4 nights for our Disneyland visit (why else would you stay in Anaheim). The hotel is clean and tidy, the staff at the front desk were very helpful and the small convenience store/café is very useful to have onsite. For a family of 4, we
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Response from IanG3036, General Manager at Sheraton Park Hotel at the Anaheim Resort
Responded 3 weeks ago
Thanks for the nice rating, phil75w! We're glad to hear that you enjoyed your stay with us. We're happy that you loved our attentive staff and cleanliness. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with our room size, we will bring those to the attention of our team as we continue to improve for the future. We'd love to share a more positive experience with you next time. Have a beautiful day!
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We stayed 6 nights in January, 11th floor, club access and Disney view after flying in from Australia. The hotel is clean and room very comfortable. Easy walk to Disneyland with alot of options for eating out if you wish. The club lounge is ideal for a light breakfast which
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Response from IanG3036, General Manager at Sheraton Park Hotel at the Anaheim Resort
Responded 3 weeks ago
Thanks for the wonderful review, Brett! We're thrilled you had such a fantastic stay at our convenient location! It's also excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. That's what we like to see! We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience! Have a beautiful day!
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Pretty sure someone threw up on this one...
Doesn't even show how dirty this was.
Photo provided by managementSheraton Park Hotel at the Anaheim Resort
Guest room
Photo provided by managementSheraton Park Hotel at the Anaheim Resort
Guest room
Photo provided by managementSheraton Park Hotel at the Anaheim Resort
Suite
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12345661
They have a car service which you have to book. No sure about a shuttle bus there may be one but because there was 5 of us travelling and two of us registered disabled and we had my daughters wheelchair with us.
0 votes
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Hi, I’m not sure about booking straight from the hotel, however it can be worth looking on line for your tickets, especially if you search for a voucher code first. Many places give some special offers online that you don’t get anywhere where else.
2 votes
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There is the Disneyland Resort Express that you can take. They do pick up from the hotel. However I highly recommend just taking a Uber. It cost our family about $88 with tip on a Monday Morning and took a little less than an hour to get there.
1 vote
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You don’t need a bus it’s about a 7 min walk. It’s not far at all maybe less.
1 vote
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12345620
"Ask for an upper room on the park side and you may see the night time fireworks from your window."
"Try to get a room from the eighth floor up facing Disneyland. You can see the fireworks!"
"View your assigned room before you move the luggage to it in case it isn't acceptable."
"Request a higher level on the Disney side so as to get a good view of the fireworks"
"Avoid room 1008. Extremely run down and reeks of urine. Smells like a porta potty."
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12345620
PRICE RANGE
US$ 159 - US$ 421 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton park hotel at the anaheim anaheimsheraton anaheimsheraton park hotel anaheim resortanaheim sheratonsheraton park hotel anaheim california
LOCATION
United StatesCaliforniaAnaheim
NUMBER OF ROOMS
490
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