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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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874 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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Showing 850: English reviews
Tulsa, Oklahoma
Reviewed 16 May 2016

Arrived at noon on a Saturday - our room wasn't ready until 3:30 but we sat by the pool with our friends on a beautiful day. The room is well furnished, with updated fixtures and was very clean. The breakfast buffet was also good, with custom cooked dishes available. Definitely recommend.

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Helpful?
Thank m2swim
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay, we greatly appreciate your business. We are delighted to learn that you were satisfied with your stay! We would love to welcome you back again soon, in hopes for another enjoyable stay. Thank you for being our guest!

London, United Kingdom
Reviewed 14 May 2016

pleasant experience overall, food is good, service as expected from Doubletree by Hilton; photos on the website are better than reality, fitness centre is small and too warm; pool is tiny; on a very busy road. Rooms are great, beds very comfy, for an overnight perfectly good, very friendly staff on reception.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Anne P
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We are pleased to learn that you were satisfied with your stay! Your kind words about our staff will be recognized and shared. We would love to welcome you back soon in hopes for another pleasant stay. Thank you for being our guest!

San Francisco, California
Reviewed 14 May 2016

So check in experience was insatisfactory. The woman, L, was sullen, uncommunicative, and poorly spoken. She kept us waiting with no word why - clearly the hotel was not full. She drew lines all over a map and mumbled so we were forced to hunt for our room. The room was clean and updated, linens nice, beds comfortable. Pool area...

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Helpful?
Thank ann_sf_10
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback in regards to your recent stay at our hotel, we greatly appreciate your business. I’m glad that you were happy with your room and our on-site restaurant. We strive to ensure that we exceed guests’ expectations. I sincerely apologize that we were not able to provide a more positive experience and service. The issues you...

American Canyon, United States
Reviewed 12 May 2016

I stayed here as I was traveling on business and it was a nice hotel. Clean and all of the rooms had various cute names like Bird of Paradise, Lovebirds, Camel, etc.. It's a convenient location off of the highway. One thing to remember is that most of the restaurants in the township close early. All in all a nice...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Alicia K
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Alicia, thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are happy to learn that you had a positive stay! Whether for business or leisure purposes, we would love to welcome you back if your travels ever bring you to the area. Thank you for being...

Chicago, United States
Reviewed 12 May 2016

My husband and I stayed at this hotel with a group of friends to celebrate a fortieth birthday. We selected this hotel based on its location and the cost. I was pleasantly surprised. The grounds were very nice and the room was comfortable and clean. The restaurant breakfast was quite good too. I would stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Huber H
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay, we greatly appreciate your business. We hope that you had an amazing time at the 40th birthday party you celebrated. We are pleased to learn that you were happy with our hotel grounds, your room, and our on-site restaurant. We hope to see you again real...

Ann Arbor, MI, United States
Reviewed 11 May 2016

There is not a better place to anchor your stay to the Napa/Sonoma region than the Doubletree in American Canyon. Just 3 miles south of the city of Napa, this hotel has everything that you need: clean, comfortable rooms, an outstanding little restaurant (try their home-made granola at breakfast and curry pasta for dinner), friendly staff and a location that...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Tim C
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We are thrilled to learn that you were satisfied with your stay! Your kind comments will be shared with our entire staff. Our main priority is to make sure...

Fountain Hills, United States
Reviewed 11 May 2016

Great location for a little business I had in Fairfield and our desire to visit Sonoma & Napa. It was clean and there is a great little breakfast spot a few hundreds yards down the street, the Canyon Café; excellent food.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Phillip L
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Phillip, thank you for writing a review about your recent stay at our hotel. We are delighted to learn that you were pleased with your stay! We would love to welcome you back if your travels ever bring you to the area. Thank you for being our guest!

Temecula, United States
Reviewed 11 May 2016

Don't stay on 1st floor, you'll hear the upstairs guest when they walk during the night. Nice ambiance and well maintained. Friendly staff - cookies are always a nice treat and only 20 minutes from Napa.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Steven S
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon. Steven, thank you for your nice comments about our staff and the ambiance of our hotel. We are sorry to learn that you were disturbed by noise coming from the second floor of your...

Fort Worth, Texas
Reviewed 9 May 2016

Great hotel. Beautifully landscaped property and great rooms. The staff is amazing! Very close to Napa for any winery trips and not a bad commute to the Concord/Walnut Creek area. Loved the keurig in the room too!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Melissa B
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. Melissa, we are pleased to learn that you were satisfied with your stay! We would love to have you stay with us again to enjoy a nice warm cup of coffee or tea by our lagoon and patio...

Denver, Colorado
Reviewed 5 May 2016 via mobile

Clean, comfy, great staff. Only failure is sound insulation between floors. My first floor room very noisy from above. Was awoken early by loud noise of those above me walking around the room. Very disappointing as I had a very late check in.

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1Thank coloradotroy
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are happy to learn that you were satisfied with our staff and the cleanliness and comfort of our hotel. We are sorry to discover that the noise level around your room was very disturbing and made your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503-1259 (Formerly Gaia Napa Valley Hotel)
Region: United States > California > Napa Valley > American Canyon
Price Range: ₹ 6,895 - ₹ 15,359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and other travellers.
6 questions
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St. John's, Canada
over a year ago
Long Beach
10 months ago
Medford, Oregon
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room toward back of complex. Quieter away from highway.”
 of 5 bubbles ShaunP372, 27 Nov 2016 | Read review
“Balcony, lagoon view was nice....”
 of 5 bubbles Arkies10, 27 Oct 2016 | Read review
“I don't thing there is a bad room”
 of 5 bubbles X4036DNjonathanb, 26 Oct 2016 | Read review
“Courtyard view”
 of 5 bubbles johnfA555ZR, 10 Sep 2016 | Read review
“Ask for a room facing the courtyard (away from the road). The road noise is prominent.”
 of 5 bubbles FinanciallySavvy, 9 Sep 2016 | Read review
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