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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

PricelineUS$ 186*
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GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 199*
US$ 186*
Great Deal
US$ 192*
US$ 192*
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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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946 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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Showing 922: English reviews
Alexandria, Virginia
Reviewed 1 week ago

Judging by the exterior of the property and the hotel's common areas, this location looks and feels like a Doubletree. We were unpleasantly surprised, however, when we first walked into our room. The rooms are tired, worn, and in need of a serious refurbishment. The furniture in our room was old and dirty, and there were many, many scuffs and...

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Helpful?
Thank tsarsteve
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We are sorry to learn that your stay was not the best it could have been. Your comments about the rooms needing refurbishment will be immediately addressed at our...

Calgary, Canada
Reviewed 1 week ago via mobile

Absolutely adequate and well priced if you are coming to Napa for the wineries, scenery and food. Friendly service doesn't overcome the tired feel. Some nice touches but really just a place to sleep when visiting the area.

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Helpful?
Thank xman92905
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We are sorry to discover that your stay was less than perfect. We hope that you were able to enjoy your first trip to Napa and we would love...

Lake City, Minnesota
Reviewed 2 weeks ago

You can only access this hotel from one side of the highway- meaning every evening you return from Napa you will have to do a U turn. Reception was pleasant upon arrival. Chair in room was broken, closet door off its track. Only 2 bath towels provided in a king room. The bed was very uncomfortable. The back door didn't...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank MNSwite
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about our hotel, we greatly appreciate your business. We sincerely apologize for all the inconveniences you experienced during your stay. This is not a typical guest experience and we are sorry for all of your unpleasant encounters. The issues that you experienced in your room have been immediately addressed to...

A TripAdvisor Member
Fort Lauderdale, Florida
2 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

Not impressed. Wanted to order before 10:3O food. They declined. Turn of / had dinner at wanted to try new dishes - I left bar restaurant way. Schedule and they shoot down ... that's not how you threat the clients you have

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Helpful?
Thank A TripAdvisor Member
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are sorry to hear that your stay was less than perfect. Your comments have been addressed to ensure that issues like this don't arise in the future. We thank you for being our guest and would like...

Long Beach, California
Reviewed 2 weeks ago

The front desk office manager and Robin the head waiter went above and beyond in customer service! The first night I almost slipped and fell in the bath because of cleaning solution residual. I shared this with the front desk and asked for a bath mat. It took 4 calls... 10-15min apart to get Housekeeping to come to the door.....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Benita S
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We are sorry to discover that your stay was less than satisfactory. We sincerely apologizes for the issues you encountered during your stay. These have been immediately addressed to...

Reviewed 2 weeks ago

This hotel did not live up to the Hilton standards at all. The front staff were friendly and the cookie upon checking in was nice. When we arrived in our room the bathroom had someone's underwear on the lowest shelf and there was hair on the floor and the toilet seat. We were in a patio room and we saw...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank debrap898
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are sorry to learn that your stay was less than perfect. The issues you encountered in your room have been immediately addressed to ensure that something like that does not happen again. Again, we sincerely apologize for...

ohio
Reviewed 3 weeks ago via mobile

Our family was on a 15 days trip and we stayed a few nights at this Hotel ! Not only was the manager wonderful , so was the whole staff down to the restaurant where we had breakfast each morning . Can't wait to come back and stay here again ! Thanks for making a trip away feel so comfortable...

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Helpful?
Thank Wiseohio
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We are delighted to learn that our staff was able to make your trip enjoyable! We thank you for being our guest and look forward to welcoming you again...

Lockhart
Reviewed 3 weeks ago

Conveniently located to Napa and San Francisco. Our stay was really enjoyable and comfortable. Breakfast was excellent, with made to order omelets and a good variety of fruit, pastries, oatmeal, etc. Facilities and room were very nice and we hope to go back some day.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Becky_LTX
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We are delighted to learn that we were able to make your 25th wedding anniversary trip enjoyable! We thank you for being our guest and cannot wait to welcome...

Mt Pleasant, SC
Reviewed 3 weeks ago

Motel is nice, easy access back onto freeway. If going to visit Winery tours, Start up North in Calistoga, I reccomend Chateau Montelena Winery. fantastic wine!! take the Silerado trail, very beautiful drive. Motel staff were very nice!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hintzmr
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are delighted to learn that you were satisfied with your stay! Your kind words about our staff will be recognized and shared. We thank you for being our guest and look forward to welcoming you again soon!

Corona, California
Reviewed 3 weeks ago

Nice stay, location not great being how bad the traffic is coming back from napa, lobby is uneventful, but outdoor seating was nice, restaurant had good food and friendly and good staff. Hotel staff was very good as well. Just location was disappointing, tough traffic coming back from Napa. That is based on Friday, over the weekend traffic heavy to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 853kennyl
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We are pleased to learn that you were satisfied with your overall stay. Traffic around the area tends to back up quite a bit, especially on weekends. We hope...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503-1259 (Formerly Gaia Napa Valley Hotel)
Region: United States > California > Napa Valley > American Canyon
Price Range: ₹ 8,978 - ₹ 19,828 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Travelocity, Hotwire, Orbitz, Cheap Tickets, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and other travellers.
7 questions
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St. John's, Canada
over a year ago
Los Angeles, California
St. John's, Canada
Long Beach
over a year ago
Medford, Oregon
over a year ago

See all questions (7)

Questions? Get answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with pond view.”
Rasjohnson80, 26 May 2017 | Read review
“try to have a room facing the pond. Worst rooms are facing the busy highway.”
milty908, 25 Apr 2017 | Read review
“Room with view to the pool. It´s not the best view but it´s better that open the window and have a view at the parking lot.”
  • very bad maintenance.
  • furniture old and broken
  • furniture with stains
axelr144, 24 Apr 2017 | Read review
“Paid an extra $10 for the lagoon view; not that exciting.”
  • View of plant nursery across the street.
885vincef, 17 Apr 2017 | Read review
“Hilton Honors rooms are on 2nd floor.”
EurekaJSK, 13 Apr 2017 | Read review
5 of 5
Priceline
US$ 186* /night
View Deal
Booking.comUS$ 192
Doubletree.comUS$ 192
getaroom.comUS$ 199
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*Disclaimer
Prices are for 1 room, 2 adults
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