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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Overview
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3600 Broadway St, American Canyon, CA 94503-1259 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
Special Offer:Double Points, Every Stay
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,152)
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1,125 results
Traveller rating
383
372
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101
48
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LanguageEnglish
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383
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48
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All reviews double tree cookies napa valley wine country lagoon view on site restaurant would stay here again short drive san francisco front desk staff upon check easy access pool and hot tub wine tasting pond gaia spa
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1 - 5 of 1,125 reviews
Reviewed 4 days ago

We stayed when we had our company Christmas party there again this year. They did a great job - great staff and everyone raved about the prime rib we had for dinner. So close Napa and so many wineries which was a plus for some...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank sethsgma
Response from Karisse C, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American CanyonResponded yesterday

Wow! Thank you for your kind words and positive review. We thank you for coming back and choosing our property to host your company Christmas party for another year. We hope to continue to do so for years to come. Wishing you a Happy Holidays!!

Hotel's Favourite
Reviewed 4 weeks ago

I stayed at the Double Tree on business, and was delighted on how nice the hotel is. It appears bigger on the website than what I actually experienced. The hotel is about 4.5 miles from downtown Napa, so if you need to stay close to...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2018
1  Thank MARK H
Response from Karisse C, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American CanyonResponded 4 weeks ago

Thank you Mark for your five-star review! I am glad to hear you enjoyed the overall experience during your stay at our property. Our maintenance team is working daily to update our guest rooms. Thank you for your feedback and we look forward to welcoming...More

Reviewed 4 days ago

Spent two nights at this hotel following an amazing spa treatment at the onsite Spa Gaia. Room was clean and large. Comfortable bed. A view of the “lagoon” was an added bonus. Bathroom was noticeably small and decor pretty basic, but a great value. Staff...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Paradise31962552510
Response from Karisse C, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American CanyonResponded yesterday

Thank you for your positive review! We are happy to hear you were able to enjoy our onsite spa. We look forward to welcoming you back in the near future. Wishing you and your family a Happy Holidays!

Reviewed 5 days ago

horrible service, rude customer service not helpful when you have a problem will not stay again.For the price you can find much better and be treated like a valued customer. I needed an issue look into and was told nothing could be done until 9am...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
1  Thank eperto
Response from Karisse C, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American CanyonResponded 4 days ago

We are sorry to hear we disappointed you during your stay with us. We apologize for not taking caring of your issue more swiftly. We thank you for your comments as we continue to better our guest experience.

Reviewed 2 weeks ago

Currently in room 110. Reception at front desk cold, surly. No acknowledgement of Hilton Honors status. Terrible location of room. Bed linen torn. Old, old property. No help with luggage, no help with anything. If you are Gold or Diamond with Hilton, stay a away.More

Date of stay: December 2018
1  Thank HiHoGold
Response from Karisse C, Guest Relations Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American CanyonResponded 1 week ago

I am so sorry that your experience was so disappointing and we apologize. It is always our first priority to make the guests feel welcome and provide accommodations that are well received. I will share your comments with our staff in order to help them...More

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About
Description
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the More gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Number of rooms
135
Price range
US$ 102 - US$ 172 (Based on Average Rates for a Standard Room)
Formerly known as
Gaia Napa Valley Hotel
Also Known As
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
,
Hotel Gaia Napa Valley
,
Gaia Napa Valley American Canyon
Location
United States > California > Napa Valley > American Canyon
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Number of rooms
135
Price range
US$ 102 - US$ 172 (Based on Average Rates for a Standard Room)
Formerly known as
Gaia Napa Valley Hotel
Also Known As
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
,
Hotel Gaia Napa Valley
,
Gaia Napa Valley American Canyon
Location
United States > California > Napa Valley > American Canyon
Photos
Traveller (109)
Room & Suite (119)
Pool & Beach (20)
Dining (14)
Amenities (21)
Business Centre & Event Rooms (8)
Nearby
Nearby HotelsSee all 3 nearby hotels
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Hampton Inn Discovery Kingdom Napa Gateway
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Motel 6 Vallejo - Six Flags West
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Nearby RestaurantsSee all 43 nearby restaurants
Thai Kitchen American Canyon
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Canyon Cafe
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Mi Zacatecas
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.75 km away
Le Paris Artisan & Gourmet Cafe
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Nearby AttractionsSee all 6 nearby attractions
Jamieson Ranch Vineyards
97 reviews
5.65 km away
American Canyon Wetlands
14 reviews
2.19 km away
Marshall's Farm
7 reviews
1.63 km away
Six Flags Discovery Kingdom
1,657 reviews
4.39 km away
Questions & Answers
Ask a question
Thomas R
3 February 2018|
Answer
Response from Colaelptx | Reviewed this property |
We had an early dinner at the hotel on the afternoon we arrived,and did not note a happy hour.
1
Vote
Georgann W
15 September 2017|
AnswerShow all 2 answers
Response from Karisse C | Property representative |
There are no laundry facilities close to our location, however, we do offer same day laundry service!
0
Votes
Room Tips
"avoid courtyard rooms, they can be noisy."
paulfO7917OG
23 Oct 2018
Read review
"Ground floor facing pond."
RNOeNVy
20 Oct 2018
Read review
"Lagoon view!"
Biztravler
23 Sep 2018
Read review
"Definitely second floor away from any of the exterior doors there are doors at just about every corner."
heatherc528
3 Aug 2018
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