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Sheraton Agoura Hills Hotel

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Sheraton Agoura Hills Hotel
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417 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Agoura Hills Hotel
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Showing 402: English reviews
Castricum, The Netherlands
Level Contributor
121 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 7 October 2016

As part of my SPG membership the hotel upgraded me to a nice suite. It was really spacious with a separate living and bedroom. The A/C is a bit noisy but not that annoying. The bar and restaurant area are typical Sheraton setting. It’s more a business style. Breakfast is perfect and the overall staff is adequate and friendly.

Helpful?
Thank Frank012
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Frank012, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. We apologize for the A/C sounds that interrupted your stay, please know we have addressed this issue, to ensure it no longer poses an inconvenience for you or any of our future guest. We appreciate you sharing... More 

Tampa, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 October 2016 via mobile

Very nice and clean rooms. I used the workout room and dining facilities and they were great. Staff was top notch and courteous. Only downside I see is that $14 for self parking seems steep to me. Can't go wrong staying here.

Helpful?
Thank joerebk
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear joerebk, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. The sharing of your experiences great assists our team, as it enables us to continue making our timely & always on-going improvement efforts to ensure a pleasant stay and experience for you and all of our valued... More 

Gig Harbor, Washington
Level Contributor
213 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed 23 September 2016

Parking-Stayed on a Sat. and there is no valet on Sat. (strange) but they do charge you $14.00 to self-park in a huge lot. When we were checking in the entrance area was being blocked by double parked delivery vans & shuttles for a wedding. So you get to pay $14 and than park in a lot as big as... More 

Helpful?
Thank DisneyFan30
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear DisneyFan30, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. We apologize for the areas of needed improvement that you mentioned as concerns during your stay, please know we have addressed these issues, to ensure it no longer poses an inconvenience for you or any of our... More 

San Francisco, California
2 reviews
Reviewed 13 September 2016

Traveling there on business for two (2) weeks, this was a very good visit. The staff was very good, responsive and curious during our stay. The General Manager was very customer-centric and my comments to her and the staff was received with very good appreciation.

Helpful?
Thank drctjohnson
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear drctjohnson, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. The sharing of your experiences great assists our team, as it enables us to continue making our timely & always on-going improvement efforts to ensure a pleasant stay and experience for you and all of our valued... More 

Newport Beach, California
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 August 2016 via mobile

A good well located hotel. Customer service was good. Clean and quiet . No frills but perfect for a quick stay. Conveniently located off the 101 Ventura Freeway with quick access to nearby Westlake Village, Thousand Oaks and Newbury Park. Not within walking distance to stores but a quick 5 minutes drive to several strip malls and grocery stores.

Helpful?
1 Thank Libertyldy7
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Libertyldy7, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. The sharing of your experiences great assists our team, as it enables us to continue making our timely & always on-going improvement efforts to ensure a pleasant stay and experience for you and all of our valued... More 

Clovis, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 August 2016

Every time the A/C came on, it would wake you up. I spoke to the associate in the morning, but she offered no compensation or apology. In addition, I purchased tickets to the Ronald Reagan Museum from the front desk. The associate stated the it was the best deal (discount) if we purchased the from him ($34 each). When we... More 

Helpful?
1 Thank Rick2878
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Rick2878, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. We apologize for the A/C sounds that interrupted your stay, please know we have addressed this issue, to ensure it no longer poses an inconvenience for you or any of our future guest. We appreciate you sharing... More 

Manchester, United Kingdom
Level Contributor
97 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 August 2016 via mobile

Stayed here for 4 days this week at the end of our family holiday. The hotel is great, excellent rooms, very spacious common areas and a good sized bar and restaurant. I think the hotel is more set up for business or weddings but this made it perfect for our stay - the great pool area was empty during the... More 

Helpful?
1 Thank 230JH230
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear 230JH230, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. The sharing of your experiences great assists our team, as it enables us to continue making our timely & always on-going improvement efforts to ensure a pleasant stay and experience for you and all of our valued... More 

New York
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 August 2016 via mobile

We've stayed here several times, coming from NY to visit my mom. This last visit was very enjoyable, especially due to some great service. The staff is consistently nice, helpful, and good natured. Want to give a shout out to Nafiz Akbar. He came upstairs and patiently showed us several rooms until we found exactly the one we wanted. Couldn't... More 

Helpful?
1 Thank MitchellNY
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear MitchellNY, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. Including your kind comments about Mr. Akbar's efforts to provide exemplary service to you during your stay. The sharing of your experiences great assists our team, as it enables us to continue making our timely & always... More 

Lomita, California
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 23 August 2016

We stayed one night for a wedding in the Malibu Hills. Entrance to hotel was hard to see, so make sure you use your GPS. Parking was full, we had to park as far away as possible from the lobby and they still charged me for it. Upon check in I was told that the King room I had reserved... More 

Helpful?
1 Thank BMRosenberger
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear BMRosenberger, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. The sharing of your experiences great assists our team, as it enables us to continue making our timely & always on-going improvement efforts to ensure a pleasant stay and experience for you and all of our valued... More 

Toronto, Canada
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 August 2016

For the area I thought the price of the hotel was a bit steep, we checked in late and were able to get the lowest rate upon check in after showing that the sheraton website was advertising the room for $161. Just checked my statement and I was charged $185, not really sure why that happened. The beds were comfortable... More 

Helpful?
1 Thank PabloPicano
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear PabloPicano, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. The sharing of your experiences great assists our team, as it enables us to continue making our timely & always on-going improvement efforts to ensure a pleasant stay and experience for you and all of our valued... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 

Additional Information about Sheraton Agoura Hills Hotel

Address: 30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)
Region: United States > California > Agoura Hills
Price Range: ₹ 8,705 - ₹ 17,136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
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Also Known As:
Agoura Hills Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Agoura Hills Hotel staff and other travellers.
1 question
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San Luis Obispo, CA

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Questions? Get answers from Sheraton Agoura Hills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that faces the back of the hotel if you want super quiet. If you want a view, get a room that faces the mountains.”
 of 5 bubbles Sheryl731, 31 Oct 2016 | Read review
“ask for room facing the mountains”
  • view from hotel room
  • the world comfiest bed (I'm my opinion!)
 of 5 bubbles 933neilg, 25 Oct 2016 | Read review
“the 5th floor”
 of 5 bubbles remcok824, 12 Oct 2016 | Read review
“A mountain view is very pleasant.”
 of 5 bubbles DisneyFan30, 22 Sep 2016 | Read review
“Try getting an even numbered room overlooking the pool for any kind of view.”
 of 5 bubbles BMRosenberger, 23 Aug 2016 | Read review
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